Problems paying for Vietnam Evisa?
#1
Original Poster
Join Date: Jul 2003
Location: DFW, NYC, SIN, KUL, CGK, LON
Programs: AA EXP, AA5MM
Posts: 391
Problems paying for Vietnam Evisa?
Are others having problems paying the $25 fee for the Vietnam evisa via Payoo.vn?
I've tried 4 different US based credit cards. Each time I try, my bank accepts the charge but the Payoo system says the transaction is rejected. When I query this with Payoo, they just say try another card.
Each time the charge on my card gets credited back.
Does anyone have any suggestions on how to solve this? I've tried paying on Firefox, Safari, and iPhone Safari.
Any suggestions? Thank you!
I've tried 4 different US based credit cards. Each time I try, my bank accepts the charge but the Payoo system says the transaction is rejected. When I query this with Payoo, they just say try another card.
Each time the charge on my card gets credited back.
Does anyone have any suggestions on how to solve this? I've tried paying on Firefox, Safari, and iPhone Safari.
Any suggestions? Thank you!
#3
Original Poster
Join Date: Jul 2003
Location: DFW, NYC, SIN, KUL, CGK, LON
Programs: AA EXP, AA5MM
Posts: 391
No. But Payoo says that we need to have it. I explained that US cards don't have it. In fact, if you go to the US Visa/MC website, it won't even let you set it up anymore.
#5
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,884
The standard that is probably being required here is probably aligned to the EUs Payment Services Directive 2, also known as PSD2. The very disparate nature of the card payments industry in the US with many 100s of acquiring banks verses typically a handful in most other countries means that making changes to payments in the US is a very slow process. Most of your cards still don't support chip and pin, it's still chip and signature...
If your bank in the US doesn't support this kinda tech, look for newer more nimble modern banks who are generally fully virtual and app based, and can probably issue you with a virtual card number almost immediately once your application is approved. For example I personally opened an account in the UK with Chase, completely in their app, I had my account approved and card number issued within 15mins of applying for the account. Do banks like Monzo or Revolt operate in the US?
There maybe options to get virtual cards issued alongside other payment systems like PayPal or Wise (formerly TransferWise)... I have named a couple of companies there but not sure if they do this, similar modern payments businesses may have some options
If your bank in the US doesn't support this kinda tech, look for newer more nimble modern banks who are generally fully virtual and app based, and can probably issue you with a virtual card number almost immediately once your application is approved. For example I personally opened an account in the UK with Chase, completely in their app, I had my account approved and card number issued within 15mins of applying for the account. Do banks like Monzo or Revolt operate in the US?
There maybe options to get virtual cards issued alongside other payment systems like PayPal or Wise (formerly TransferWise)... I have named a couple of companies there but not sure if they do this, similar modern payments businesses may have some options
#6
Join Date: Nov 2005
Location: SIN / SFO
Programs: SQ PPS, UA GS, BA Silver, Marriott Ambassador, Accor Gold, Hertz PC
Posts: 1,213
You're not going to get anywhere arguing with them. This has been a common problem with US-issued cards for years now, as US banks have militantly refused to implement these newer security measures that are required in many places around the world.
Can you get your hands on a non-US card? That's the only real solution I've found; my UK and Singapore-issued cards work without issue.
Can you get your hands on a non-US card? That's the only real solution I've found; my UK and Singapore-issued cards work without issue.
#7
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,884
But it would be worth your while sharing your displeasure with anyone who will listen at the bank, the US will be forced to catch up because their customers slowly find themselves being denied the ability to make purchases, and the more this is highlighted to the bank, the more of a business case there will be to force the necessary investment to upgrade.
#10
Join Date: Dec 2007
Location: Virginia City Highlands
Programs: Nothing anymore after 20 years
Posts: 6,892
I had such cases with online shopping places in Asia which require SMS-based 2FA to be entered at checkout with my US-issued credit cards. After calling th VISA Secure department, I was able to complete the transaction.
#11
Join Date: Oct 2014
Posts: 3,090
Nothing wrong trying that but it's hardly a cure-all.
Most online sites use middle-man processors that among other things evaluate the risk of a transaction. No 2FA means higher risk is assigned and often that means the middle-man aborts the transaction mid-stream.
Most online sites use middle-man processors that among other things evaluate the risk of a transaction. No 2FA means higher risk is assigned and often that means the middle-man aborts the transaction mid-stream.