Aerolineas website error message when booking
Apr 9, 23, 3:35 am
#1
Original Poster
Join Date: Aug 2015
Location: England
Programs: BAEC Gold, UA Mileage Plus Silver, Hotels.com Gold, Marriott Bonvoy Titanium, Pizza Express Gold
Posts: 575
Aerolineas website error message when booking
I am trying to book a domestic flight in Argentina for later this year, but every time I try I get the error message " Lo sentimos! Los datos ingresados no fueron procesados correctamente." I have tried with multiple browsers, devices, cards and a VPN link to Argentina. I've checked with my bank and they aren't blocking the transaction
Any ideas why I'm getting this? I'd rather buy the flight directly from Aerolineas than from an online travel agent if possible.
Any ideas why I'm getting this? I'd rather buy the flight directly from Aerolineas than from an online travel agent if possible.
Last edited by omk298; Apr 9, 23 at 3:41 am
Apr 9, 23, 10:32 am
#2
Join Date: Feb 2023
Location: Montreal
Programs: AC
Posts: 74
I am trying to book a domestic flight in Argentina for later this year, but every time I try I get the error message " Lo sentimos! Los datos ingresados no fueron procesados correctamente." I have tried with multiple browsers, devices, cards and a VPN link to Argentina. I've checked with my bank and they aren't blocking the transaction
Any ideas why I'm getting this? I'd rather buy the flight directly from Aerolineas than from an online travel agent if possible.
Any ideas why I'm getting this? I'd rather buy the flight directly from Aerolineas than from an online travel agent if possible.
Apr 9, 23, 1:39 pm
#3
Original Poster
Join Date: Aug 2015
Location: England
Programs: BAEC Gold, UA Mileage Plus Silver, Hotels.com Gold, Marriott Bonvoy Titanium, Pizza Express Gold
Posts: 575
I've tried AEP-SLA and MDZ-COR, both one ways in November.
When you say you did a random booking, do you mean you actually paid successfully?
When you say you did a random booking, do you mean you actually paid successfully?
Apr 9, 23, 2:39 pm
#4
Join Date: Feb 2023
Location: Montreal
Programs: AC
Posts: 74
For example, for a one-way AEP-SLA flight on Nov 14, I got to the page showing 7 flights, 6 of which are non-stop and the other one a 1-stop flight.
Your initial error message seems to say that there is an error in the date format. I used the pull down menu to enter the date. Maybe that helps.
Apr 12, 23, 10:30 am
#5
Original Poster
Join Date: Aug 2015
Location: England
Programs: BAEC Gold, UA Mileage Plus Silver, Hotels.com Gold, Marriott Bonvoy Titanium, Pizza Express Gold
Posts: 575
No, I didn't actually paid. I just got to the page that show me the flights.
For example, for a one-way AEP-SLA flight on Nov 14, I got to the page showing 7 flights, 6 of which are non-stop and the other one a 1-stop flight.
Your initial error message seems to say that there is an error in the date format. I used the pull down menu to enter the date. Maybe that helps.
For example, for a one-way AEP-SLA flight on Nov 14, I got to the page showing 7 flights, 6 of which are non-stop and the other one a 1-stop flight.
Your initial error message seems to say that there is an error in the date format. I used the pull down menu to enter the date. Maybe that helps.
Apr 15, 23, 11:34 am
#6
Join Date: May 2009
Location: Full time Nomad
Posts: 832
Just asked husband in the beginning of our 1st domestic AA flights we booked, we had trouble. We ended up booking 12 domestic eventually. We were IN Argentina at the time. He thinks he used our VPN set to United States ( our home country). Ok, now he says he also remembers going to the Argentinian site, and choosing from dropdown menu home country. But going thru the spanish language site to start.
I'm sure you have tried all of this, but???
We spent months in Argentina in 2022 and some in 2023, so if you have any other questions, just ask.
I'm sure you have tried all of this, but???
We spent months in Argentina in 2022 and some in 2023, so if you have any other questions, just ask.
Apr 22, 23, 1:40 pm
#7
Join Date: May 2009
Location: EDI
Programs: FB Plat, BA Bronze, Hotels.com
Posts: 367
I had similar issues trying to book from the UK a few months ago. Ended up going via expedia. Never my preferred route but was the only way I was able to book for both for Aerolineas and LATAM.
Jun 13, 23, 9:43 am
#8
Join Date: Jan 2010
Location: EUG,PDX
Posts: 461
I was recently able to book several intra Argentina flights on the Spanish website while in the USA. Paid with a US issued Visa card and received the ‘Tourist rate of approximately 443 pesos to the dollar.
Last edited by 2RETIREDTRAVELERS; Jun 15, 23 at 4:48 pm
Jul 25, 23, 12:16 pm
#9
Join Date: Jan 2019
Posts: 15
Their twitter support tried pushing me to just use the American website. Anyone with any insight to this?
Oct 2, 23, 2:45 am
#10
Join Date: Jul 2009
Location: PDX
Programs: AS MVP
Posts: 53
I tried doing this recently but the option for "Estados Unidos" is missing from the nationality and passport dropdown. The American site is much higher price (before factoring in tourist dollar).
Their twitter support tried pushing me to just use the American website. Anyone with any insight to this?
Their twitter support tried pushing me to just use the American website. Anyone with any insight to this?
After figuring this out, we were able to book several intra-Argentina segments via the Spanish version of the webpage with an exchange rate of approximately 720 pesos using an American visa credit card recently.
Oct 22, 23, 11:51 am
#11
Join Date: Jan 2010
Location: EUG,PDX
Posts: 461
Actually, USA is indicated as EE UU in the drop-down for both nationality and passport as that is the common Spanish abbreviation for Estados Unidos. I was confused too.
After figuring this out, we were able to book several intra-Argentina segments via the Spanish version of the webpage with an exchange rate of approximately 720 pesos using an American visa credit card recently.
After figuring this out, we were able to book several intra-Argentina segments via the Spanish version of the webpage with an exchange rate of approximately 720 pesos using an American visa credit card recently.
Oct 25, 23, 11:47 am
#12
Join Date: Jul 2009
Location: PDX
Programs: AS MVP
Posts: 53
The flights will be in mid to late December, so will try to report back then. I don't see why it would be a problem, though, as all of the passenger information entered clearly indicates that we are not Argentinian.
