Domestic Companion Ticket Program Cancelled as of 11/15/08
#76
Join Date: Jul 2008
Posts: 24
Got the Plat Info today as well. Don't worry it is just that all banks currently have a tough time. Airport Lounges Access will not go away. The Companion Ticket was just a matter of time since airlines got rid of planes and employees left and right due to the oil crisis. They will add some kind of new feature to the card soon and everyone will be happy again.
#79
Join Date: Feb 2002
Location: Chapel Hill, NC--
Posts: 169
Hmmm... my plat is gone...I'm voting with my wallet...(or what will no longer be in mine)
The use of the concierge is frustrating at best. Nothing else is of value to me besides the Dom 241 and the lounge. I'm trying AMEX's Executive Privilege Club- that reimburses for lounge access (can't verify if this is any good-- I just joined). Note: to others that are interested and have another AMEX card. There is a reduced rate for AMEX (any color, credit or charge) cardholders. They gave me something like $29 for 6 months and then $89 a year (I think $89 a year was their standard rate for AMEX holders.) I wonder if the Exec Club concierge is any better, but it can't be worse than my Plat concierge experience.
The use of the concierge is frustrating at best. Nothing else is of value to me besides the Dom 241 and the lounge. I'm trying AMEX's Executive Privilege Club- that reimburses for lounge access (can't verify if this is any good-- I just joined). Note: to others that are interested and have another AMEX card. There is a reduced rate for AMEX (any color, credit or charge) cardholders. They gave me something like $29 for 6 months and then $89 a year (I think $89 a year was their standard rate for AMEX holders.) I wonder if the Exec Club concierge is any better, but it can't be worse than my Plat concierge experience.
#80
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
ok so i just talked to a person at Plat travel and was asking about using the dom and international 2-4-1s, and got some rather odd reply's, im planning on going to study abroad with a friend of mine next fall so we would be flying out mid sept 09, i asked about using the domestic 241 to get from here (MN) to NYC, and then the international 241 to get from NYC to London....he said that the domestic 241 will only let u fly through dec 31st 08....and then no restrictions on dates for the international 241 (even though the international 241 info page on amex website says it ends on Dec 31st....)
odd?
odd?
#81
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
ok so i just talked to a person at Plat travel and was asking about using the dom and international 2-4-1s, and got some rather odd reply's, im planning on going to study abroad with a friend of mine next fall so we would be flying out mid sept 09, i asked about using the domestic 241 to get from here (MN) to NYC, and then the international 241 to get from NYC to London....he said that the domestic 241 will only let u fly through dec 31st 08....and then no restrictions on dates for the international 241 (even though the international 241 info page on amex website says it ends on Dec 31st....)
odd?
odd?
#82
Join Date: Jul 2005
Programs: Starwood Gold née Platinum; AA Plat.
Posts: 476
Consequences of cancelling PLAT AMEX
This is a related if slightly OT question. I have a number of FHR reservations for Spring 2009. If I cancel my PLAT AMEX card as a result of the upcoming 2-4-1 change (or for any reason, I suppose) in late 2008, what happens to these reservations? That is, (1) will AMEX automatically cancel reservations reserved against my AMEX PLAT card that I booked through the FHR desk; and (2) can I still get the FHR benefit when I check in and pay with ANOTHER (not-PLAT) AMEX card? I assume the answer to the first question is no--AMEX won't cancel my reservation automatically. But what about question (2)? I know that it's NOT required that I pay with the PLAT AMEX (vs. another AMEX) to receive the FHR benefit. But what if I'm not, at the time, a PLAT AMEX cardholder? And, to make it a bit more complicated, in my case, all nights for the reservation in question have ALREADY BEEN PAID as a result of the hotel's deposit policies (Hotel Hana Maui). So, arguably I HAVE paid for the hotels on my PLAT AMEX card (even if it will be cancelled by the time I arrive). Just trying to figure out how to time my likely cancellation.... Thanks.
Last edited by jgold; Oct 24, 2008 at 10:15 pm Reason: Incorrectly listed a hotel
#83
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
This is a related if slightly OT question. I have a number of FHR reservations for Spring 2009. If I cancel my PLAT AMEX card as a result of the upcoming 2-4-1 change (or for any reason, I suppose) in late 2008, what happens to these reservations... snip ... Just trying to figure out how to time my likely cancellation.... Thanks.
However, wouldn't the quickest, most definitive option be for you to simply pick up the phone, call FHR directly, and just ask them?
Unless somebody here has had the exact same situation your describing and can tell you what the outcome was, anything else would be pure speculation. And incorrect speculation won't help you at checkin time!
Regards
#84
Join Date: Jul 2005
Programs: Starwood Gold née Platinum; AA Plat.
Posts: 476
Moderator, if I've strayed too far off-topic please feel free to move this to a separate thread (and apologies). Thanks.
#85
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,298
I have paid for FHR reservations with non-Plat Amex cards. In most cases I imagine hotels wouldn't actually require payment with Amex, either, though it's technically in the conditions. Perhaps others have had different experiences?
#86
Join Date: Jan 2007
Posts: 25
Address to direct complaints
I called the platinum line and was told the benefit was discontinued because few members were utilizing it. When I probed further, their idea of few was 30%. They of course plan no decrease in annual fee for removing the benefit and naturally in the card contract they can take away anything at any time for any reason. The name and address to directly contact consumer relations regarding this issue is as follows:
Doria Camaraza
Consumer Relations
AESC-FTL
777 American Express Way
Ft. Lauderdale, FL 33337
Doria Camaraza
Consumer Relations
AESC-FTL
777 American Express Way
Ft. Lauderdale, FL 33337
#87
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)
Wouldn't few members using this translate to it being good value to them? I cannot imagine more than 30% of cardholders use the IAP program, but that isn't going away. The only legit justification for killing the program is that it is costing them too much money, not that it is costing them too little.
Originally Posted by drbugs
I called the platinum line and was told the benefit was discontinued because few members were utilizing it. When I probed further, their idea of few was 30%. They of course plan no decrease in annual fee for removing the benefit and naturally in the card contract they can take away anything at any time for any reason. The name and address to directly contact consumer relations regarding this issue is as follows:
Doria Camaraza
Consumer Relations
AESC-FTL
777 American Express Way
Ft. Lauderdale, FL 33337
Doria Camaraza
Consumer Relations
AESC-FTL
777 American Express Way
Ft. Lauderdale, FL 33337
#88
Join Date: Dec 2000
Posts: 584
#89
Join Date: Jul 2005
Programs: Starwood Gold née Platinum; AA Plat.
Posts: 476
Thanks, I mis-remembered that one. I'm actually holding just a regular reservation there. The Hotel Hana Maui, though, is booked at the FHR rate, which is about $50 cheaper than the normal rate (and that's not even counting the FHR amenities). My impression based on several calls with the FHR desk (90% of whom initially claim that the reservation has to be paid for on the PLAT AMEX card (although they eventually agree that any AMEX card is okay)) is that I can probably get away with presenting my (cancelled) PLAT AMEX card at check-in and then substituting another card. But there is a risk that the hotel may somehow assess the card's validity, in which case I might be in a not-great position. So, I'm probably going to take the risk, but I'd appreciate if anyone could let me know if that hasn't worked for them. Thanks.
#90
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
I am gone from AMEX Plat
With NW DL merger happening, I decided to bit the bullet and get a lifetime WC membership as DL was going to recognize it. The card is useless without the 2 for 1 benefit to me. I just got the DL AMEX card. I will not lose my points as I still have a Corp AMEX.