Does Amex negotiate annual fees?
Mar 10, 2010, 5:31 pm
#47
Join Date: Jul 2003
Location: MEL
Posts: 398
Mar 11, 2010, 8:00 am
#48
Join Date: Feb 2007
Programs: ual, aa, co, delta, centurion
Posts: 120
what card did you negotiate a reduction on?
Mar 11, 2010, 8:08 am
#49
Join Date: Aug 2006
Location: Central California
Programs: AA-LEP,United-1K Again!, USAIR-CHRMN, MW Plat Prem, SW-Gold, Hilton-Silver, Hertz-Platnium
Posts: 381
My father often negotiated his Centurion annual fee for the same reason the poster in here indicated. Poor service. The key is comprehensive documentation of the offense(s).
I haven't had to this with mine, I have had nothing but great service.
With our Business Platinum, I actually have not paid an annual fee in over 5 years. We call in each year and get it waived based on spend and paid use of other American Express services.
I haven't had to this with mine, I have had nothing but great service.
With our Business Platinum, I actually have not paid an annual fee in over 5 years. We call in each year and get it waived based on spend and paid use of other American Express services.
Mar 17, 2010, 10:57 am
#51
Join Date: Dec 2001
Location: Carlsbad,CA USA
Programs: Marriott Bonvoy Titanuim/Lifetime Platinum, Hilton Gold, United Silver
Posts: 1,534
Cancelling Card- Given Credit
I called to cancel my Gold card today as the fee came due and was given an option of $120 credit or 20,000 points so decided to keep the card. I probably average $2-3,000 monthly on the card.
Last edited by holocker; Mar 17, 2010 at 11:09 am
Mar 24, 2010, 5:49 pm
#52
In memoriam
Join Date: Jan 2006
Posts: 4,020
My Starwood Amex personal card annual fee of $45 showed up recently. Always the optimist, I called Amex and asked about waiving the fee or perhaps getting double points or some such for keeping the card.
Unfortunately, the lady with a lovely Jamaican accent had nothing for me, no waiver no bonus. So I said I'd think it over.
Anyone had any luck with Amex on an SPG card lately, fee waiver or bonus wise?
Unfortunately, the lady with a lovely Jamaican accent had nothing for me, no waiver no bonus. So I said I'd think it over.
Anyone had any luck with Amex on an SPG card lately, fee waiver or bonus wise?
Mar 31, 2010, 12:18 pm
#54
Join Date: Oct 2009
Posts: 308
My Starwood Amex personal card annual fee of $45 showed up recently. Always the optimist, I called Amex and asked about waiving the fee or perhaps getting double points or some such for keeping the card.
Unfortunately, the lady with a lovely Jamaican accent had nothing for me, no waiver no bonus. So I said I'd think it over.
Anyone had any luck with Amex on an SPG card lately, fee waiver or bonus wise?
Unfortunately, the lady with a lovely Jamaican accent had nothing for me, no waiver no bonus. So I said I'd think it over.
Anyone had any luck with Amex on an SPG card lately, fee waiver or bonus wise?
Mar 31, 2010, 1:45 pm
#55
Join Date: Mar 2010
Posts: 33
My father often negotiated his Centurion annual fee for the same reason the poster in here indicated. Poor service. The key is comprehensive documentation of the offense(s).I haven't had to this with mine, I have had nothing but great service.
With our Business Platinum, I actually have not paid an annual fee in over 5 years. We call in each year and get it waived based on spend and paid use of other American Express services.
Last edited by amberdel; Aug 10, 2010 at 5:43 pm
Apr 1, 2010, 11:37 pm
#58
Join Date: Jan 2010
Location: MSP
Posts: 95
just sort of negociated the annual fee on my wife gold business rewards card. Fee is $125 called up first time and got the sorry we cant do anything. Could up again went over to a different dept got a different customer service rep and he was really nice i explained the situation and was asking for any assitance. He said would you like a credit or MR points, i said what are you offering. He mentioned a $75 credit or 10,000 MR points i went with the points. Which was posted within 24 hrs.
Background story over the past 12 months we have spent close on to $500,000 on this card and right now have over 400,000 MR points. This was mainly brought with the US mint coins.
Background story over the past 12 months we have spent close on to $500,000 on this card and right now have over 400,000 MR points. This was mainly brought with the US mint coins.
Apr 2, 2010, 6:39 am
#59
Join Date: Jan 2007
Posts: 28
Cant get a reduction??
I have a personal platinum card that i spend apx. 550k/yr. My card was just renewed. I called twice to get a reduction, didnt threaten to leave, although was not offered anything?? "we would be more then happy to help, although are not able to give annual fee reductions, sorry" Any advice??
Apr 2, 2010, 12:32 pm
#60
Join Date: Mar 2009
Posts: 11
I have a personal platinum card that i spend apx. 550k/yr. My card was just renewed. I called twice to get a reduction, didnt threaten to leave, although was not offered anything?? "we would be more then happy to help, although are not able to give annual fee reductions, sorry" Any advice??