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Old Aug 31, 2007, 8:34 am
  #1  
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Join Date: Sep 2004
Location: Brooklyn, NY
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fhr upgrade help needed

I'm currently at a ritz where I arrived late last night.when I inquired about my space avail ug I was told there were no rooms avail. I called res desk this morning and there are still rooms in the higher cat avail(surprise surprise).
How should I handle this situation?
precision80 is offline  
Old Aug 31, 2007, 9:20 am
  #2  
 
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It could be that nothing was available when you have arrived or for tomorrow if you are staying longer. Check with front desk again today and see if they can upgrade you.
TAHKUCT is offline  
Old Sep 2, 2007, 10:01 am
  #3  
 
Join Date: Mar 2007
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Originally Posted by precision80
I'm currently at a ritz where I arrived late last night.when I inquired about my space avail ug I was told there were no rooms avail. I called res desk this morning and there are still rooms in the higher cat avail(surprise surprise).
How should I handle this situation?
Also, you may want to try calling the Platinum Concierge.
Paolo01 is offline  
Old Sep 2, 2007, 2:02 pm
  #4  
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Also remember that, with a 4pm check-out, they also need to have a spare room on the day you leave - they can't give you a room they may keep until 4pm when new guests can check-in from 2pm.
Raffles is offline  


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