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-   -   fhr upgrade help needed (https://www.flyertalk.com/forum/american-express-membership-rewards/731299-fhr-upgrade-help-needed.html)

precision80 Aug 31, 2007 8:34 am
fhr upgrade help needed
 
I'm currently at a ritz where I arrived late last night.when I inquired about my space avail ug I was told there were no rooms avail. I called res desk this morning and there are still rooms in the higher cat avail(surprise surprise).
How should I handle this situation?

TAHKUCT Aug 31, 2007 9:20 am
Wirelessly posted (Treo 700p Sprint: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D052; Blazer/4.5) 16;320x320)

It could be that nothing was available when you have arrived or for tomorrow if you are staying longer. Check with front desk again today and see if they can upgrade you.

Paolo01 Sep 2, 2007 10:01 am
Originally Posted by precision80 (Post 8326412)
I'm currently at a ritz where I arrived late last night.when I inquired about my space avail ug I was told there were no rooms avail. I called res desk this morning and there are still rooms in the higher cat avail(surprise surprise).
How should I handle this situation?
Also, you may want to try calling the Platinum Concierge.

Raffles Sep 2, 2007 2:02 pm
Also remember that, with a 4pm check-out, they also need to have a spare room on the day you leave - they can't give you a room they may keep until 4pm when new guests can check-in from 2pm.


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