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Amex USA COVID-19 temporary bonuses

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Old May 28, 2020, 7:36 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Enigma368
AMEX COVID-19 BONUS EXPERIENCE WIKI

Doctor of Credit database of services that work/don’t work for credits: https://www.doctorofcredit.com/amex-benefits-workshop-which-merchants-code-for-streaming-wireless-shipping-credits-sortable-table

Please add services that have worked, or NOT worked, for you, along with any relevant notes. See the bottom of the wiki for information on what's supposed to be covered, per the Amex website.
Program T&Cs: https://about.americanexpress.com/si...n-TCs-FAQs.pdf

Wireless Phone Services (see below for rules)
  • WORKED
    • AT&T Prepaid - post 269
    • Greatcall - autopay, posted as WWW.GREATCALL.COM
    • T-Mobile Prepaid - post 265
    • Verizon Wireless Prepaid - posted as VZW PREPAID INTERNET OT
    • Visible - hardware purchase and monthly bill - both posted as VISIBLE LONE TREE
    • Google Fi - posted as wireless credit for many after May 22 (see posts from #385 onwards)
    • ACN Flash wireless - autopay, posted as ACN Flash wireless. Credit posted 24 hours after charge posted.
  • DID NOT WORK
    • xxx
  • YMMV
    • Google Fi - posted as streaming for some (plat - "GOOGLE *GOOGLE FI G.CO/HELPPAY# CA", pay.google.com, additional information shows "GAMES"); no credit on green (additional information shows "Axxxxxxx SELLER"). Not clear if this was a temporary miscoding since it posted as Wireless for several after May 22. UPDATE: GOOGLE FI still sometimes posts as streaming credit. Worked for me on September 14th 2020. Had already used the $20 wireless credit and paid another $20 go Google FI and it was refunded as streaming credit. My experience is that it works 50% of the time.
Streaming Services (see below for officially covered services)
  • WORKED
    • Amazon Music Unlimited - posted as AMAZON MUSIC
    • Amazon Kindle
    • Apple iCloud data storage - reimbursed as streaming subscription
    • Audible
    • Spotify
    • Disney Plus - posted as DISNEY PLUS ECOM
    • Netflix - posted as NETFLIX.COM
    • YouTube - movie rental, directly through YouTube
    • HBOMax
    • Google Play credits (only if purchased in Android Play app)
    • Google Play "In-Game Purchases" billed through google play
    • Google Domain Services
    • Sirius XM Annual Subscription
  • DID NOT WORK
    • Criterion Channel
  • YMMV
    • xxx
Shipping Services (Business Platinum)
  • WORKED
    • USPS.com - Forever Stamps 5/27/2020
    • USPS.com - gift shop.. toy trucks, etc 5/27/2020
    • UPS - Campusship label generated and scanned into UPS stream 5/22/2020 (have not yet tested label generated but not scanned into stream)
  • DID NOT WORK
    • xxx
  • YMMV
    • xxx


Wireless Credit Rules, Per Amex Website (https://www.americanexpress.com/us/r...fo/retail.html)
To earn additional rewards, the purchase must be for monthly wireless telephone service charges and made directly from a wireless telephone service provider in the United States.

The following types of purchases are NOT included for additional Wireless rewards:
  • Purchases from authorized retailers, resellers or third party sellers
  • Purchases for hardware (e.g phones and accessories) or repair services
  • Bundled services offered by Wireless companies for TV, Internet and VoIP
  • VoIP (Voice Over Internet Protocol) services
Examples of merchants that accept the Card and where you can earn additional rewards for Wireless services include:
  • AT&T
  • Sprint
  • T-Mobile
  • Verizon
*This is not a complete list.

Examples of merchants where you will NOT earn additional rewards include:
  • Authorized retailers or resellers (e.g. Spring Communications, Wireless Zone)
  • Superstores (e.g. Wal-Mart, and Target)
  • Electronics stores (e.g. Best Buy, Staples)
Streaming Services Covered, Per Amex Website (https://www.americanexpress.com/us/r...fo/retail.html)
  • Amazon Music Unlimited
  • Apple Music
  • Apple TV+
  • AT&T Now
  • Audible
  • CBS All Access
  • Disney+
  • ESPN+
  • Fubo TV
  • HBO Max
  • HBO Now
  • Hulu
  • iHeartRadio
  • Kindle Unlimited
  • Luminary
  • MLB.TV
  • NBA League Pass
  • Netflix
  • NHL.TV
  • Pandora
  • Prime Video
  • Showtime
  • Sling TV
  • SiriusXM Streaming and Satellite
  • Spotify
  • Stitcher
  • YouTube Music Premium
  • YouTube Premium
  • YouTube TV
















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Amex USA COVID-19 temporary bonuses

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Old May 15, 2020, 12:39 pm
  #346  
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,867
Originally Posted by lax01
So I chatted with an AMEX rep today about my "AT&T Uverse" auto-pay which includes wireless (but bundled) - I asked if this would receive a statement credit - they said yes (didn't mention this was a bundle). I asked when the statement credit would post - got the standard 2-4 weeks. I asked if I don't see it, should I chat in and have it manually applied? They replied yes - if I don't see it in 2 weeks.

Sort of annoying but maybe the $20 is worth the 5 minute chat every month?
You may get some push back I got denied on getting a credit for Xfinity Mobile, which is bundled Verizon I believe.

Originally Posted by iahphx
I have Cricket Wireless service, and was successful in getting reimbursed on my AMEX Platinum card for a $20 payment.
Was this an automatic credit or did you have to use chat to request a credit?
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Old May 15, 2020, 12:50 pm
  #347  
FlyerTalk Evangelist
 
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
Originally Posted by iahphx
II have Amazon Prime, but I can't say I'm too likely to want to buy a movie rental (if that even works).
It does. Also buying movies and TV shows work. I'm planning to use the credit to buy some movies and TV shows as I get netflix through Tmo.
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Old May 15, 2020, 1:00 pm
  #348  
 
Join Date: Nov 2006
Location: RDU
Programs: Marriott Gold Elite, Hyatt Explorist, AA, Delta, Southwest CP, Citi Prestige, MLife Platinum
Posts: 103
Originally Posted by Sente
Buying Google Play credit in the app triggered the credit.

This is helpful for me because I had already loaded up my Google Play balance with discounted gift cards to pay for YTTV for the rest of year. Now I don't have to switch the billing to AMEX and pay $33.50 per month out of pocket and bank my Play balance until 2021.
great idea, thanks, I have the same situation. Does it work on iPhone or desktop?
Last edited by JL100; May 15, 2020 at 1:13 pm
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Old May 15, 2020, 6:55 pm
  #349  
 
Join Date: Jul 2010
Posts: 1,224
Originally Posted by escapefromphl
You may get some push back I got denied on getting a credit for Xfinity Mobile, which is bundled Verizon I believe.
Push-back when and how? Text or voice call? They wouldn't manually apply it?
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Old May 16, 2020, 4:05 am
  #350  
 
Join Date: May 2014
Posts: 10
Originally Posted by Gig103
Prepaid mobile is eligible? Is there a list (since Google Fi is reportedly not included)? I've been thinking about switching from Sprint to either ATT Prepaid or an MVNO like StraightTalk.
Originally Posted by Zorak
There's this:

https://www.americanexpress.com/us/r...fo/retail.html

scroll down to "U.S. Wireless Telephone Service Providers" -- although it also notes "*This is not a complete list" (and e.g. I think people have reported that Fi actually counts for the *streaming* credit)

It does not seem to distinguish between pre/postpaid, so...
There have been reports in this thread that specifically AT&T Prepaid and T-Mobile Prepaid trigger the credit.

Originally Posted by Sente
Yes, I made a payment on AT&T Prepaid on 5/4 and received the credit on 5/7.
Originally Posted by Global Adventurer
I read somewhere AT&T prepaid was credited. My TMobile Prepaid is listed as VESTA TMOBILE OR. Yours should be paid. Mine took four days. Now waiting for my Saks credit😃
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Old May 16, 2020, 8:11 am
  #351  
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,867
Originally Posted by lax01
Push-back when and how? Text or voice call? They wouldn't manually apply it?
Text. Will wait a few weeks but I doubt it will auto post.
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Old May 16, 2020, 8:33 am
  #352  
CLT
 
Join Date: Aug 2011
Location: DCA/CLT/HKG
Programs: AA EXP (Former US CP)
Posts: 731
Originally Posted by eajusa
Ok, thanks!

Between not receiving the travel credit offer, on top of being denied a retention offer when I called to discuss canceling/downgrading (despite me never accepting such an offer before), I feel somewhat let down.
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Old May 16, 2020, 9:36 am
  #353  
 
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 1,982
I wonder how much decreased spending is going to factor into those of us with later in the year retention bonuses. I know my spend has gone down significantly due to lack of travel, etc.
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Old May 16, 2020, 9:45 am
  #354  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by CLT
.... I feel somewhat let down.
Did you close your account when there was no retention offer?
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Old May 16, 2020, 11:03 am
  #355  
CLT
 
Join Date: Aug 2011
Location: DCA/CLT/HKG
Programs: AA EXP (Former US CP)
Posts: 731
Originally Posted by cfabar1
I wonder how much decreased spending is going to factor into those of us with later in the year retention bonuses. I know my spend has gone down significantly due to lack of travel, etc.
I've always wondered if this is the case. I really only use my Platinum card for travel purchases, and then sometimes at stores. I rarely spend over $1000/month on the card, so I know I am not of too much value to Amex.

Originally Posted by mia
Did you close your account when there was no retention offer?
No, because I have several planned trips for the end of the year and into 2021 that I figured I would still get the value-added benefits from, but I guess time will tell if I made the right decision.
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Old May 16, 2020, 12:39 pm
  #356  
 
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,896
Not sure if this is the right thread, but I was surprised to see that an Amazon Prime Now charge received 4x bonus spend on my Delta Reserve recently. Amex has generally improved its grocery recognition in recent months - bodegas and other smaller grocery shops in NYC used to not count as grocery, now they do on all of my Amex cards. Chase still has a better grocery category (Chase includes stores like butchers, farmers markets, cheese shops and other specialty food stores as grocery while Amex still doesn’t from what I can tell),
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Old May 16, 2020, 1:08 pm
  #357  
 
Join Date: Jan 2018
Posts: 21
Originally Posted by JL100
great idea, thanks, I have the same situation. Does it work on iPhone or desktop?
It works only in the Google Play app, not desktop version. I don't know if the Google Play app can be used outside of the Android ecosystem.
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Old May 16, 2020, 4:10 pm
  #358  
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,867
Originally Posted by lax01
Push-back when and how? Text or voice call? They wouldn't manually apply it?
$20 credit posted for Xfinity Mobile, 2 days after the charge. I assume automatically.
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Old May 16, 2020, 8:40 pm
  #359  
 
Join Date: May 2020
Posts: 5
Has anyone tried adding Apple/iTunes credit to see if that works?
Considering AppleCare, iBook, andGoogle Play credits all works, I feel like adding an Apple/iTunes credit should work too.
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Old May 16, 2020, 8:57 pm
  #360  
 
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 1,982
ITunes credit does work. We purchased a movie not trying to get the credit recently via iTunes Store and it took the credit on our account.
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