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-   American Express | Membership Rewards (https://www.flyertalk.com/forum/american-express-membership-rewards-410/)
-   -   Airline fee $250/$200/$100 reimbursement reports: WN (Southwest) only (2020-21) (https://www.flyertalk.com/forum/american-express-membership-rewards/2002921-airline-fee-250-200-100-reimbursement-reports-wn-southwest-only-2020-21-a.html)

Odinson Jan 5, 2020 8:54 am


Originally Posted by smmrfld (Post 31911378)
Uh oh...purchased $83.98 WN flt on 1/1 with Plat, posted on 1/5, meter moved correctly on 1/4, meter back to $200 today with no credit issued.


Same here, .Meter seems glitchy. I've obsessively been checking and it seems to change depending on different hrs/incognito/app. Still seems promising that meter shows movement even though its back and forth.

compddd Jan 5, 2020 9:06 am

Interesting, on normal Chrome my meter is unmoved but I just tried incognito like you suggested and it correctly shows the proper amount of credit that has been used.

dagangwood Jan 5, 2020 9:47 am

Amex Aspire:
1/1: Purchased 3x $81.99 one-way tickets on same transaction
1/4: Received 3x $81.99 reimbursement

eeeee Jan 5, 2020 9:54 am

Amex Plat:
1/1/20 Purchased WN two flights separately, $89 and $82
1/4/20 credit posted for both

smmrfld Jan 5, 2020 10:07 am


Originally Posted by smmrfld (Post 31911378)
Uh oh...purchased $83.98 WN flt on 1/1 with Plat, posted on 1/5, meter moved correctly on 1/4, meter back to $200 today with no credit issued.

Update: Credit just posted but meter still incorrect in app, Safari, and Edge.

HPN-HRL Jan 5, 2020 10:12 am

My timeline:

- 1 Jan AM: Called AMEX to change my airline to WN, later that day my accounts show that I have selected WN.
- 2 Jan AM: Bought WN tickets for $103.xx (Gold), $90.xx (Plat), $99.xx (Plat), $24.xx (Plat)
- 5 Jan AM: Gold meter shows all $100 used; Plat meter shows $90.xx used. (Other Plat purchases are still listed as pending.)

I will update as things progress.

Dr.Leo Jan 5, 2020 10:19 am

Amex GOLD:
1/2: Purchased 1x $71.98 one-way
1/2: Purchases 1x $48.98 one-way

1/4: Received 1x $71.98reimbursement
1/4: Received 1x $28.02reimbursement

soldja Jan 5, 2020 10:36 am


Originally Posted by soldja (Post 31908560)
3 <$100 flights purchased (separate transactions -- 2 cards) on 1/1/20
Transactions posted 1/3/20
Meter moved 1/4/20

Will updated after reimbursement

Update: all reimbursements posted to accounts 1/5/20

compddd Jan 5, 2020 10:39 am

All of mine just posted as well.

prpilot17 Jan 5, 2020 10:51 am

purchased $79, $69, and $52 tickets on 1/1, credit posted today on 1/5 for my platinum

macatak911 Jan 5, 2020 10:53 am

Anyone get this message when cancelling the SW flight?

"Your trip has been cancelled. To obtain information regarding your refund please contact a Southwest Airlines Customer Representative at 1-800-I-FLY-SWA (1-800-435-9792)."

Nothing is showing up under travel funds after the fact and when I put confirmation and my name in nothing shows up.

ewrp12 Jan 5, 2020 11:05 am

1/1 - purchased $98 ticket
1/5 - received $98 credit

Tanic Jan 5, 2020 11:08 am


Originally Posted by macatak911 (Post 31911727)
Anyone get this message when cancelling the SW flight? "Your trip has been cancelled. To obtain information regarding your refund please contact a Southwest Airlines Customer Representative at 1-800-I-FLY-SWA (1-800-435-9792)."

Did you buy two WN flights that were overlapping or impossible to connect to?

soldja Jan 5, 2020 11:27 am


Originally Posted by macatak911 (Post 31911727)
Anyone get this message when cancelling the SW flight?

"Your trip has been cancelled. To obtain information regarding your refund please contact a Southwest Airlines Customer Representative at 1-800-I-FLY-SWA (1-800-435-9792)."

Nothing is showing up under travel funds after the fact and when I put confirmation and my name in nothing shows up.

Did you request a refund or hold for travel?

macatak911 Jan 5, 2020 11:42 am

Allegedly systemwide travel voucher issuance system is down so don't cancel anything today until you hear it's working again


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