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-   American Express | Membership Rewards (https://www.flyertalk.com/forum/american-express-membership-rewards-410/)
-   -   Airline fee $250/$200/$100 reimbursement reports: WN (Southwest) only (2020-21) (https://www.flyertalk.com/forum/american-express-membership-rewards/2002921-airline-fee-250-200-100-reimbursement-reports-wn-southwest-only-2020-21-a.html)

Sandeep1 Jan 6, 2020 7:15 pm


Originally Posted by Visconti (Post 31917306)
Sure. Standard SOL would be a year upon discovery? Not a lawyer, but I'm sure we have plenty on FT who would could correct me if I'm wrong. Now, if it's fraud, then they could go back 3 years?

1 year sounds reasonable. Not sure how they would prove fraud here and that likely wouldn't hold up in arbitration.

Visconti Jan 6, 2020 7:27 pm


Originally Posted by Sandeep1 (Post 31917409)
1 year sounds reasonable. Not sure how they would prove fraud here and that likely wouldn't hold up in arbitration.

YMMV & pure speculation. I’d be almost anything they wouldn’t bother.

mia Jan 6, 2020 7:43 pm


Originally Posted by Visconti (Post 31917218)
..... haven't bothered to calibrate their systems to exclude ticket purchases under certain conditions.....

A year ago they had not bothered to calibrate their system to exclude gift card purchases. They will close ticket purchases when they see the transaction spike. They don't need to prove anything, just establish that the transactions do not qualify for reimbursement, which is straightforward because the terms only list exclusions.

sleepy3192 Jan 6, 2020 8:06 pm


Originally Posted by Visconti (Post 31917218)
Not a lawyer nor have I read their T&Cs.

In my experience with Amex and this credit, for whatever reason, they haven't bothered to calibrate their systems to exclude ticket purchases under certain conditions. While this may not continue, there's little risk for adverse action, in my view. If Amex were so inclined, they'll just claw back the credit, reset the meter, and that's that. Likewise, the cardmember would have no grievance to complain since it's clearly stated that ticket purchases DO NOT qualify for the credit.

clawing back the credit isn't something you should be worried about. It's that they can potentially close ALL of your credit cards under american express and take away all of your points earned. you will then care I'm sure..

Visconti Jan 6, 2020 8:09 pm


Originally Posted by sleepy3192 (Post 31917575)
clawing back the credit isn't something you should be worried about. It's that they can potentially close ALL of your credit cards under american express and take away all of your points earned. you will then care I'm sure..

This is not speculation. I have zero concern this will ever happen to me, at least not in this lifetime.

dhuey Jan 6, 2020 8:30 pm


Originally Posted by sleepy3192 (Post 31917575)
clawing back the credit isn't something you should be worried about. It's that they can potentially close ALL of your credit cards under american express and take away all of your points earned. you will then care I'm sure..

As if Amex would do that to someone for buying some <$100 tickets. For all they know, you flew on the flights.

JMWEEZ Jan 6, 2020 10:16 pm


Originally Posted by sleepy3192 (Post 31917575)
clawing back the credit isn't something you should be worried about. It's that they can potentially close ALL of your credit cards under american express and take away all of your points earned. you will then care I'm sure..

Its not like we're buying tickets from WN then having to call Amex and lie about the purchase in order to get the credit. AMEX is automatically applying the credit to the purchase whether we want them to or not. It's not unreasonable to buy <$100 tickets and canceling without the expectation that it will trigger the credit.

ajc1970 Jan 6, 2020 11:53 pm


Originally Posted by ajc1970 (Post 31905230)
1/1/2020: Purchased $172.98 Southwest flight (for my mom who will actually fly it). Used $75 in GCs and charged $97.98 to Amex Biz Plat. Txn pending, no meter movement or reimbursement yet. Will update this post with results once known.

Meter still hasn't budged. Concerned a bit after seeing other people who purchased 1/1/2020 had their meter move on 1/5.

Sandeep1 Jan 7, 2020 12:14 am


Originally Posted by ajc1970 (Post 31918102)
Meter still hasn't budged. Concerned a bit after seeing other people who purchased 1/1/2020 had their meter move on 1/5.

All my purchases were made on Jan 2, 3, and 4. Everything has been credited.

dhuey Jan 7, 2020 12:15 am


Originally Posted by ajc1970 (Post 31918102)
Meter still hasn't budged. Concerned a bit after seeing other people who purchased 1/1/2020 had their meter move on 1/5.

Do you know how to go into incognito mode in a browser? Try logging in that way. Some posters suspect that old cached data might be affecting what you see in recent charges, credits and meter positions.

ryandelmundo Jan 7, 2020 4:51 am

12/24 90.98 ticket
12/24 90.98 ticket
12/26 ~$20 change fee on #1 ticket

12/27 90.98 credit
12/27 90.98 credit
12/29 18.04 credit

flybyFIRE Jan 7, 2020 6:15 am

Am I okay to cancel my <$100 ticket for travel funds if the ticket has posted, and the meter has moved, but the refund has not posted?

Mirage Jan 7, 2020 6:32 am

SWA and Amex
 
Booked 2 flights on SWA 1/5/2020 for $900 and used a travel $100 fund credit from November/2019. SWA noted my reservation if cancelled, travel fund date goes to November/2020. My companion shows 1/5/2021. Booking shows as two separate charges on my Amex Platinum.

Did EB on my Amex Gold which shows four $25 charges. This should take care of my Amex Gold SWA 2020 airline credit.

I still have the Amex Platinum and Aspire SWA airline credits to deal with. Also, I have travel fund credits from 2019.

I am now planning on another SWA flight. As I’m doing this, can’t help to think this is a PIA. Fortunately, SWA has a huge presence in my hometown and finding flights is easy.

Will update.

Rokosz Jan 7, 2020 7:53 am


Originally Posted by Rokosz (Post 31910093)
FYI, for the purchasing WN flights @ <$99 workaround, found PHX-LAS and back for $99 exactly at the end of January.

Waiting til my GC-partial card charge (Aspire) workaround credits (WN re-selected for 2020 on 1/4, $145 SW GC applied to a $244 one way from PHX-MKE and $158 SW GC applied to a $257 one way from MKE-PHX, both today, 1/4) before P2 tries to recoup their 2020 Plat and Gold card $200 and $100 airline fees respectively with the above $99 PHX/LAS flights cancellation/travel funds route.

Will update when my two $99 charges post to the Aspire and hopefully, credit. Grammar and punctuation be damned, with all these things to consider.

Update 1/7: Transactions have posted, and in Incognito browser, meter is showing $52.04 remaining for Aspire airline credit. Still waiting on the credits, but I assume they'll post before close of business today or first thing tomorrow. I'll include another post after the fact if so and go ahead with P2's Travel Fund method (Plat and Gold) I feel pretty good about doing now along with the $100 on my Gold for a Travel Fund.

shanna135 Jan 7, 2020 8:16 am

Thank you for your help


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