Centurion card (USA) refresh. Some benefits removed/added. $5k annual fee.
Sep 6, 2022, 10:23 am
#916
Join Date: Sep 2008
Location: Scottsdale, AZ
Programs: AA Exec Plat, Marriott Plat, Priority Club Plat, HHonors Diamond, Avis CC
Posts: 673
oops - definitely misunderstood.
I almost never rent cards, so haven’t noticed the benefit there. Out of DCA, upgrades rarely clear even for diamonds so that’s not much help unfortunately either.
The Equinox is definitely nice, but it’s also an extra 30 min commute for me so I rarely get to take advantage.
I meant rewards more in the way of “status” but I can see how if you can use Delta and Hertz (and maybe Hilton?) it makes sense. I guess more than anything it’s the noticeable decimation in customer service when I need to call that has me rethinking.
I almost never rent cards, so haven’t noticed the benefit there. Out of DCA, upgrades rarely clear even for diamonds so that’s not much help unfortunately either.
The Equinox is definitely nice, but it’s also an extra 30 min commute for me so I rarely get to take advantage.
I meant rewards more in the way of “status” but I can see how if you can use Delta and Hertz (and maybe Hilton?) it makes sense. I guess more than anything it’s the noticeable decimation in customer service when I need to call that has me rethinking.
Apr 12, 2023, 10:09 am
#917
Join Date: Jun 2004
Posts: 3,774
Airline fee credit - US Centurion?
Is there still a $100 (or other amount) airline fee credit on a Centurion card (US personal)? I recall years ago selecting from among the airlines at the beginning of each year, but I never used the benefit and haven't looked at it in a long time.
I'm looking to upgrade my seat on a UA flight and remembered this benefit, but cannot find it mentioned in my list of benefits. Does it no longer exist?
I'm looking to upgrade my seat on a UA flight and remembered this benefit, but cannot find it mentioned in my list of benefits. Does it no longer exist?
Apr 12, 2023, 8:46 pm
#920
Join Date: May 2002
Location: Arizona
Posts: 5,689
You think those bozos at Amex selling the asperational luxury style would just include all of the lower card benefits as your card and fee increases as you go from green, gold, platinum, and centurion. But that is to simple and would be to logical and does not require focus groups and mid level executives wasting corporate dollars. I URGE ALL TO VISIT JP MORGAN CHASE.
May 30, 2023, 9:34 am
#921
Original Poster
Join Date: Mar 2017
Posts: 153
I just booked an expensive cruise with Centurion travel. I was told the American Express benefits would apply ($500 credit, double points, and a special lunch) but after making payment was told the cruise line decided not to provide them because they were already discounting the fare. Huh? Cruise lines are always discounting, and I've bought a number through American Express – discounted – in which the benefits applied. In fact, I don't think anyone ever pays "listed price" to book a cruise.
They're going to "look into it."
I tried to call my membership executive. He's no longer with the company. The new one will give me a call back. Second new one within a year.
Not good signs. I think things continue to deteriorate.
They're going to "look into it."
I tried to call my membership executive. He's no longer with the company. The new one will give me a call back. Second new one within a year.
Not good signs. I think things continue to deteriorate.
May 30, 2023, 10:24 am
#922
Join Date: Mar 2003
Location: anywhere and everywhere
Programs: UA GS, AS MVP 100K, DL Diamond, Marriot Lifetime Titanium, AmEx Centurion
Posts: 5,525
Meanwhile, mine is terrible and despite requesting a change they insist he's my "only option." This has been going on for 3+ years, honestly not sure why I put up with it...
Sep 27, 2023, 8:05 pm
#925
Join Date: Jun 2009
Programs: AMEX Business Centurion
Posts: 418
would like to know the answer to this as well. I could either see the benefit being blown up over this change in strategy by Delta, or the opposite and it staying and becoming more useful and valuable.
Nov 7, 2023, 6:09 pm
#926
Join Date: Dec 2001
Location: Phoenix, AZ
Programs: AA EXP Delta Plat Marriott Gold Priority Club Ambassador Hilton Diamond
Posts: 22
One thing that is given to Platinum card holders but not Centurion is the up to $20 credit per month for online streaming services. This would include satellite radio as well in that grouping. We killed the authorized user card in our household and changed it to Platinum. So, now we have one of each. It is pretty awful that an AU costs $5K per year as well. I also miss the days of having Platinum status on the old Continental Airlines and US Airways. I don't fly Delta. I live in Phoenix.