AMEX Priority Pass will exclude Restaurants (August 2019)
Jul 5, 2019, 8:46 am
#316
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Anyone with the Hilton Honors American Express Ascend Card get the notice? I didn’t see it in any of my statements yet.
Edit: Was on page 2 as indicated below. I was looking for it at the end of the statement. So hard to find!
Edit: Was on page 2 as indicated below. I was looking for it at the end of the statement. So hard to find!
Last edited by RedElmo; Jul 5, 2019 at 9:13 am
Jul 5, 2019, 9:07 am
#317
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Jul 5, 2019, 9:33 am
#318
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 513
This is unfortunate if true...my wife and MIL are heading into SFO today and back on Sunday. Did not even bother packing her Priority Pass card this morning after reading this, didn't want her to run into issues. Thankfully a Centurion Lounge close by, hopefully not that busy
I still have not seen anything "official" regarding a Canadian Platinum card Priority Pass, but when I go in my "Find a Lounge" section of my Amex app, the restaurants are no longer listed
I still have not seen anything "official" regarding a Canadian Platinum card Priority Pass, but when I go in my "Find a Lounge" section of my Amex app, the restaurants are no longer listed
Jul 5, 2019, 10:34 am
#319
Join Date: Nov 2017
Programs: AS 100K, HH Diamond, SPG/Marriott Gold
Posts: 189
Jul 8, 2019, 7:13 am
#320
FlyerTalk Evangelist
Join Date: Mar 2019
Posts: 18,019
This is unfortunate if true...my wife and MIL are heading into SFO today and back on Sunday. Did not even bother packing her Priority Pass card this morning after reading this, didn't want her to run into issues. Thankfully a Centurion Lounge close by, hopefully not that busy
I still have not seen anything "official" regarding a Canadian Platinum card Priority Pass, but when I go in my "Find a Lounge" section of my Amex app, the restaurants are no longer listed
I still have not seen anything "official" regarding a Canadian Platinum card Priority Pass, but when I go in my "Find a Lounge" section of my Amex app, the restaurants are no longer listed
Jul 8, 2019, 9:31 am
#322
FlyerTalk Evangelist
Join Date: Mar 2019
Posts: 18,019
As I understand it the answer is yes.
All US Priority Pass restaurants require you to show a boarding pass for confirmed same day travel. Some restaurants require that you have an outbound boarding pass (meaning that you’re there before your flight), while other restaurants don’t have such a requirement.
So you can visit many Priority Pass restaurants even upon arrival of your flight. I have only used it on departure.
All US Priority Pass restaurants require you to show a boarding pass for confirmed same day travel. Some restaurants require that you have an outbound boarding pass (meaning that you’re there before your flight), while other restaurants don’t have such a requirement.
So you can visit many Priority Pass restaurants even upon arrival of your flight. I have only used it on departure.
Jul 8, 2019, 10:20 am
#323
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Stephanie’s in Terminal B still accepting this morning. It can be used for arrivals or departures but only once in a 24 hour period.
Jul 9, 2019, 7:06 am
#324
Join Date: Jun 2012
Location: Scotland, Spain
Programs: Skywards Gold, Amex Plat, SkyTeam Silver
Posts: 1,165
Amex Plat UK users now being told benefit will be taken away as well except for select location - The Grain at Gatwick will continue to be offered it appears.
Jul 9, 2019, 5:50 pm
#325
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,055
Jul 11, 2019, 8:28 am
#326
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,193
I received email notification from Priority Pass today about a "change to your membership plan" stating that from 1 Aug 2019, access to non-lounge airport experiences will be removed from my membership program.
Jul 11, 2019, 9:10 am
#327
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,843
Jul 11, 2019, 10:10 am
#329
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
From the email’s FAQs:
Since not all restaurants swipe the card upfront, I’m sure some people are going to be surprised.
What will happen if I visit a location that has been removed from my Priority Pass program?
The location staff will advise you that your Priority Pass membership card has been declined. If you have ordered and consumed food or drink, you will need to pay for it directly onsite. Please confirm the location is available to you before ordering by logging in to your online Priority Pass account and using the Lounge and more search facility.
The location staff will advise you that your Priority Pass membership card has been declined. If you have ordered and consumed food or drink, you will need to pay for it directly onsite. Please confirm the location is available to you before ordering by logging in to your online Priority Pass account and using the Lounge and more search facility.
Last edited by mia; Jul 11, 2019 at 10:27 am Reason: Formatting