AMEX Priority Pass will exclude Restaurants (August 2019)
Nov 14, 2021, 2:26 pm
#451
Join Date: Dec 2017
Location: YCD
Programs: AC 75K, HIlton Honors Gold, Marriott Gold Elite, Radisson Rewards Gold
Posts: 513
The exclusion apparently applies to UK accounts, see THIS post. I have updated the thread title.
Nov 14, 2021, 2:35 pm
#452
Join Date: Jul 2011
Location: SF Bay Area
Programs: UA MileagePlus (Premier Gold); Hilton HHonors (Gold); Chase Ultimate Rewards; Amex Plat
Posts: 6,680
What time of day and day of the week have you failed to get in? I have a Friday flight next month that departs around 7:30 so will probably try to access the Centurion around 5:30-6.
Nov 15, 2021, 8:52 am
#453
Join Date: Oct 2016
Posts: 3,706
To my knowledge, neither American Express nor Priority Pass actually say on their website that the restaurant benefit doesn't apply. I had to find out the hard way.
Nov 15, 2021, 10:26 am
#454
Join Date: May 2005
Location: Los Angeles
Posts: 600
If you have the Amex Priority Pass number added on the Priority Pass app, no restaurants will show up when you search for a lounge.
Nov 15, 2021, 12:32 pm
#455
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
My next trip via SFO is the day before Thanksgiving so I'm sure I'll get in - not.
Nov 15, 2021, 11:50 pm
#456
Join Date: Oct 2016
Posts: 3,706
When I joined and found out the hard way, the website was completely broken and wouldn't show any locations when logged in, so there was legitimately no way to determine if any were ineligible. I pointed it out to them and they said "oh yeah, forgot about that, tough luck."
Nov 16, 2021, 8:37 am
#457
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
When I joined and found out the hard way, the website was completely broken and wouldn't show any locations when logged in, so there was legitimately no way to determine if any were ineligible. I pointed it out to them and they said "oh yeah, forgot about that, tough luck."
Nov 16, 2021, 9:55 pm
#458
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
The lounge hours shown on there aren’t always accurate. Just something to keep in mind. Even some Amex-dedicated lounge may have less accurate hours of operation information showing up on that Amex search tool than would come up if using Google Maps to check out the location’s hours of operation.
Nov 17, 2021, 1:36 pm
#459
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
One of the Amex deficits that keeps Chase CSR (and I guess CapOne) in the mix. For some of us the restaurants are more valuable than the Amex lounges. I can be seated and eating at the Giants clubhouse before I get off the Amex SFO waitlist.
May 6, 2022, 5:34 pm
#462
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,721
Does anyone know what happens if you use an Amex PP at a PP restaurant / massage. Does it reject it, or do you get a bill later (and does it tell you at the time of acceptance)?
May 7, 2022, 5:19 am
#463
Join Date: Feb 2003
Location: On strike
Posts: 8,135
To be eligible, Cardholders must present a valid Card and Boarding Pass with confirmed same-day travel before placing an order.
May 7, 2022, 9:17 am
#464
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
A lounge may be membership only, even if via day pass, but most restaurants are not.
May 9, 2022, 3:49 pm
#465
Join Date: Oct 2016
Location: SBA
Programs: UA Gold 1MM, Marriott Gold, IHG Plat, Hertz PC
Posts: 941
Do most restaurants you frequent confirm your payment method before serving you? Most sit down restaurants don’t place a hold on your credit card before ordering. PP is just a payment method.
A lounge may be membership only, even if via day pass, but most restaurants are not.
A lounge may be membership only, even if via day pass, but most restaurants are not.