Jul 3, 2019, 8:56 am
Last edit by: rrgg
$50 statement credit for purchases made at Saks. Enrollment required prior to purchase.
Online orders do not charge until shipped. Many items are carried in-stock by Saks and eligible for ShopRunner shipping - data points suggest that these will charge and ship quickly.
However, many other items on Saks(dot)com drop ship from the manufacturer. For these, expected delivery dates may not be reliable, are not guaranteed, and orders cannot be cancelled easily.
If you place an online order close to the end of an Amex credit period, there is a risk that your item may not ship (and Amex will not be charged) until after the end of the credit period.
Note on shipping & billing times: If a product shows that ShopRunner shipping is available, it is shipped by Saks and is likely to ship and bill quickly. If there's no ShopRunner option, it is likely drop-shipped from the manufacturer meaning the shipping date and actual charge date will be further out.
Things known to count for the credit:
- This benefit is available twice a year, once from Jan-Jun and once again from Jul-Dec.
- Use it or lose it, does not rollover or accumulate. There is no "meter" to track how much you've spent. Check your statement for credits.
- Per AMEX CS chat the transaction date is what determines whether a purchase is reimbursed from the Jan-Jun benefit or the Jul-Dec benefit.
- Actual experience from 2019: first-half purchase submitted only 6/27, shipped 6/29, went from pending to posted on 7/1 (but dated as 6/29), credit posted on 7/1, was able to use second $50 credit a week or two later
- Purchases by Additional Card Members (both the $175 Plat-colored and free Gold-colored) will be reimbursed also, but only up to an aggregate $50 per Account.
Online orders do not charge until shipped. Many items are carried in-stock by Saks and eligible for ShopRunner shipping - data points suggest that these will charge and ship quickly.
However, many other items on Saks(dot)com drop ship from the manufacturer. For these, expected delivery dates may not be reliable, are not guaranteed, and orders cannot be cancelled easily.
If you place an online order close to the end of an Amex credit period, there is a risk that your item may not ship (and Amex will not be charged) until after the end of the credit period.
Note on shipping & billing times: If a product shows that ShopRunner shipping is available, it is shipped by Saks and is likely to ship and bill quickly. If there's no ShopRunner option, it is likely drop-shipped from the manufacturer meaning the shipping date and actual charge date will be further out.
Things known to count for the credit:
- Merchandise purchased in Saks stores or online
- Physical gift cards purchased in-store
- Physical gift cards purchased online (min $150)
- e-gift cards (these are fulfilled by a different vendor)
- anything bought at "Saks Off 5th" (however, you can use a Saks gift card at Off 5th...)
$50 credit at Saks 5th Ave every 6 months with Plat card (2018 - 2021)
Nov 26, 2021, 10:32 am
#1111
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347
Nov 29, 2021, 4:40 am
#1113
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,900
Any idea on what's worth buying and with free shipping? I'm looking for some opinion.
https://www.saksfifthavenue.com/prod...-12912592.html
Just out of curiosity as to why I can't seem to get free shipping on the Charbonnel et WalkerUnion Jack Milk Sea Salt Caramel Truffles. Initially, it showed free shipping in the cart, but I only had a $15 premium option when I was ready to check out. I'm shipping this to my Massachusetts address, so I'm confused about why I can't get this ship for free.
https://www.saksfifthavenue.com/prod...-12912592.html
Just out of curiosity as to why I can't seem to get free shipping on the Charbonnel et WalkerUnion Jack Milk Sea Salt Caramel Truffles. Initially, it showed free shipping in the cart, but I only had a $15 premium option when I was ready to check out. I'm shipping this to my Massachusetts address, so I'm confused about why I can't get this ship for free.
Nov 29, 2021, 5:32 am
#1114
Join Date: May 2002
Location: EWR/JFK/LGA
Programs: DL Silver, AA, UA Silver, Hilton Diamond, Marriott Gold
Posts: 389
Any idea on what's worth buying and with free shipping? I'm looking for some opinion.
https://www.saksfifthavenue.com/prod...-12912592.html
Just out of curiosity as to why I can't seem to get free shipping on the Charbonnel et WalkerUnion Jack Milk Sea Salt Caramel Truffles. Initially, it showed free shipping in the cart, but I only had a $15 premium option when I was ready to check out. I'm shipping this to my Massachusetts address, so I'm confused about why I can't get this ship for free.
https://www.saksfifthavenue.com/prod...-12912592.html
Just out of curiosity as to why I can't seem to get free shipping on the Charbonnel et WalkerUnion Jack Milk Sea Salt Caramel Truffles. Initially, it showed free shipping in the cart, but I only had a $15 premium option when I was ready to check out. I'm shipping this to my Massachusetts address, so I'm confused about why I can't get this ship for free.
Not valid on items shipping from store or directly from a vendor. For vendor-shipped, perishable and personalized items, please click on the Shipping Timeline link on the product description page. This offer is non-transferable
Nov 29, 2021, 5:49 am
#1115
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,900
According to the SFA website with regard to free shipping, there is this exception:
Not valid on items shipping from store or directly from a vendor. For vendor-shipped, perishable and personalized items, please click on the Shipping Timeline link on the product description page. This offer is non-transferable
Not valid on items shipping from store or directly from a vendor. For vendor-shipped, perishable and personalized items, please click on the Shipping Timeline link on the product description page. This offer is non-transferable
So what else is worth buying?
Nov 29, 2021, 1:34 pm
#1116
Join Date: Jan 2005
Location: San Francisco, California
Programs: Amex Centurion, United Global Services
Posts: 847
I did the 15% off last night with Saks (plus the $50 gift card) to use up my $250 amex credit. How soon does i t appear in the Rakuten portal? It was a little worrisome that I just went through their portal to shop and it said "that's all you need, go shop!" and I didn't have to do anything else? Nothing has appeared yet, 15 hours later.
Nov 29, 2021, 4:35 pm
#1117
Join Date: May 2002
Location: EWR/JFK/LGA
Programs: DL Silver, AA, UA Silver, Hilton Diamond, Marriott Gold
Posts: 389
I did the 15% off last night with Saks (plus the $50 gift card) to use up my $250 amex credit. How soon does i t appear in the Rakuten portal? It was a little worrisome that I just went through their portal to shop and it said "that's all you need, go shop!" and I didn't have to do anything else? Nothing has appeared yet, 15 hours later.
Nov 30, 2021, 5:37 am
#1118
Join Date: May 2002
Location: EWR/JFK/LGA
Programs: DL Silver, AA, UA Silver, Hilton Diamond, Marriott Gold
Posts: 389
Reclaiming missing Rakuten points
If one is ever missing Rakuten points, i.e. not posted with four days of purchase, it is quite easy to get the missing miles posted to your account immediately. Use the chat bot, selecting missing points and provide the order number and the total amount before taxes/shipping and the missing points will immediately post to your account - I have tried this at least five times and it has worked each time.
Dec 9, 2021, 1:06 am
#1119
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,714
I'm pretty sure this works but can't hurt to check - ShopRunner doesn't explicitly let you specify a partial return, but if you create a return and send back 1 of several items in the order, Saks will credit you for that item, right?
I filed a return via Saks.com, tracking # says will be there in 9 days! Good lord.
I filed a return via Saks.com, tracking # says will be there in 9 days! Good lord.
Dec 11, 2021, 6:33 pm
#1120
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347
I'm pretty sure this works but can't hurt to check - ShopRunner doesn't explicitly let you specify a partial return, but if you create a return and send back 1 of several items in the order, Saks will credit you for that item, right?
I filed a return via Saks.com, tracking # says will be there in 9 days! Good lord.
I filed a return via Saks.com, tracking # says will be there in 9 days! Good lord.
Dec 11, 2021, 6:48 pm
#1121
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,886
I'm pretty sure this works but can't hurt to check - ShopRunner doesn't explicitly let you specify a partial return, but if you create a return and send back 1 of several items in the order, Saks will credit you for that item, right?
I filed a return via Saks.com, tracking # says will be there in 9 days! Good lord.
I filed a return via Saks.com, tracking # says will be there in 9 days! Good lord.
anyone know if this is par for the course for Saks or Shoprunner? I mean, I get the day or two to process it, but is it really supposed to be that bad. 2-day to 13-day shopping seems really bad - luckily, it’s not something I need so fast, but would have been nice.
Dec 11, 2021, 7:44 pm
#1122
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
My experience with Saks shipping is sub-optimal. I also ordered 2 day shipping and it’s been over two weeks. Supposedly a local shipment. Notified CS as the tracker says label was created day of order but still not picked up by the shipper. They are processing as lost shipment.
Dec 12, 2021, 6:37 am
#1123
Join Date: May 2002
Location: EWR/JFK/LGA
Programs: DL Silver, AA, UA Silver, Hilton Diamond, Marriott Gold
Posts: 389
well, if it’s another data point, not for a return, but I ordered an item on Nov. 28, using ‘2-day’ shipping through Shoprunner, and I’m still waiting. That was a Sunday night. It initially said it would arrive by Dec. 1. Now we’re at what, Dec. 11? It eventually shipped on Dec. 1 to me in Bay Area, I think from TN somewhere, with an estimated arrival date of today. Since changed to Monday (Dec. 13). Not even clear on the shipping company - seems to be mostly unbranded. Tracking shows it was in LA on Dec. 4 and finally arrived in the city we live in in East Bay on Dec. 9. Like I said, still not delivered. Did they decide to walk it over from TN.
anyone know if this is par for the course for Saks or Shoprunner? I mean, I get the day or two to process it, but is it really supposed to be that bad. 2-day to 13-day shopping seems really bad - luckily, it’s not something I need so fast, but would have been nice.
anyone know if this is par for the course for Saks or Shoprunner? I mean, I get the day or two to process it, but is it really supposed to be that bad. 2-day to 13-day shopping seems really bad - luckily, it’s not something I need so fast, but would have been nice.
Dec 12, 2021, 6:40 am
#1124
Join Date: May 2002
Location: EWR/JFK/LGA
Programs: DL Silver, AA, UA Silver, Hilton Diamond, Marriott Gold
Posts: 389
$75.00 promotional gift card
Just a reminder for those that participated in the SFA Black Friday special (spend $150, receive a $75 gift card), the promotional gift card is only good for a one week period, starting Monday, December 13th - December 19th - use it or lose it!
Dec 13, 2021, 10:48 pm
#1125
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,347
You can call them to extend it. I think it's for 6 months but I can't recall for sure. If I extend this one I'll report back.