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USA personal Platinum Uber $200/year credit (2017-2019)

USA personal Platinum Uber $200/year credit (2017-2019)

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Old Dec 4, 19, 11:53 pm   -   Wikipost
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American Express Platinum Card® and Centurion® Card Benefit

You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.

The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.

To use the Amex Benefit in Uber Cash:

1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride

To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.

When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.

You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.

If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.

The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.

How to switch which Uber account gets the Amex Benefit:

1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.

*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).

Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.

If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.

For more information and to see the terms and conditions please visit uber.com/amex

Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit


Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
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Old Apr 29, 17, 5:25 pm
  #256  
mia
A FlyerTalk Posting Legend, Moderator: American Express, Citi, Diners Club, Signatures
 
Join Date: Jun 2003
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Originally Posted by STS-134 View Post
...it's a bigger concern that they started this stupid promo right after Uber went through probably its worst PR month in history....
It's unfortunate timing, but this would have been negotiated and scheduled last year.
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Old May 2, 17, 1:29 am
  #257  
 
Join Date: Jul 2009
Programs: Krisflyer Gold, Hilton Diamond, SPG Gold, Marriott Gold, Accor Gold
Posts: 286
Has everyone received their credit for May yet? Just checked my uber account and the credit is not in the account yet.
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Old May 2, 17, 4:29 am
  #258  
 
Join Date: Jul 2008
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Originally Posted by kylie79 View Post
Has everyone received their credit for May yet? Just checked my uber account and the credit is not in the account yet.
I have received my credit, but it wasn't loaded until sometime in the morning on 5/1.
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Old May 2, 17, 5:03 am
  #259  
 
Join Date: May 2013
Posts: 366
Originally Posted by kylie79 View Post
Has everyone received their credit for May yet? Just checked my uber account and the credit is not in the account yet.
I too didn't have it. I deleted/re-added the card and the credit appeared. I hope I don't have to do it every month.
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Old May 2, 17, 5:50 am
  #260  
 
Join Date: Jul 2009
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Posts: 286
Originally Posted by flyershmlyer View Post
I too didn't have it. I deleted/re-added the card and the credit appeared. I hope I don't have to do it every month.
same. i have to delete and re-add before it appeared.

Last edited by Lonsinla; May 2, 17 at 9:43 am
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Old May 2, 17, 6:38 am
  #261  
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Originally Posted by bedelman View Post
Is there a good way to get feedback to the Amex staff who designed this promotion with Uber? Surely they'd be disappointed to learn that, two months in, smart folks like patrick, justdoinjjs, and maybe me are concluding "meh", "not worth the headache", and similar.
As long as most of those people aren't cancelling their cards, or they're getting new signups as a result of marketing the promotion, people giving up on using the credit is actually a plus for Amex. Collect the higher AF and they don't have to shell out for the Uber credits.
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Old May 2, 17, 7:07 am
  #262  
 
Join Date: Sep 2015
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Originally Posted by kylie79 View Post
Has everyone received their credit for May yet? Just checked my uber account and the credit is not in the account yet.
No issues here for both Uber and UberEATS (and x2 Platinum accts equaling $30).
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Old May 2, 17, 6:59 pm
  #263  
 
Join Date: Apr 2013
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It's a shame that using this credit has to be so complicated for many FTers.
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Old May 2, 17, 9:59 pm
  #264  
 
Join Date: Jul 2011
Location: SF Bay Area
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Originally Posted by gooselee View Post
As long as most of those people aren't cancelling their cards, or they're getting new signups as a result of marketing the promotion, people giving up on using the credit is actually a plus for Amex. Collect the higher AF and they don't have to shell out for the Uber credits.
That's the whole Amex business model: give people benefits that are annoying to use and hope that they don't use them. And it appears to be costing them big time because the CSR has become much more popular with Millennials than the Plat. Millennials aren't dumb, we do our research before signing up, and many have decided that jumping through hoops to use benefits is just not something they want to do.
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Old May 3, 17, 7:56 am
  #265  
 
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Originally Posted by eajusa View Post
It's a shame that using this credit has to be so complicated for many FTers.
I think the blame lies with Uber for this one, though.
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Old May 3, 17, 9:13 am
  #266  
 
Join Date: Apr 2013
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Originally Posted by patrick.barnes View Post
I think the blame lies with Uber for this one, though.
Right.
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Old May 3, 17, 11:12 am
  #267  
 
Join Date: Jul 2011
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Originally Posted by patrick.barnes View Post
I think the blame lies with Uber for this one, though.
If you are referring to the decision to split the benefit into $15 per month increments that must be used or lost, to be honest, I think it was a mutual decision by both Amex and Uber, although for different reasons. Amex likes to offer benefits that are difficult to use, because it thinks that by doing this, it won't have to pay as much. Uber on the other hand, wants to get people in the habit of using their services. They don't want people to blow their entire $200 credit on maybe 2-3 long distance rides, or 1-2 nice takeout meals. They'd rather have people have to return every month and use their services again and again.
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Old May 3, 17, 4:25 pm
  #268  
 
Join Date: Sep 2015
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Originally Posted by STS-134 View Post
If you are referring to the decision to split the benefit into $15 per month increments that must be used or lost, to be honest, I think it was a mutual decision by both Amex and Uber, although for different reasons. Amex likes to offer benefits that are difficult to use, because it thinks that by doing this, it won't have to pay as much. Uber on the other hand, wants to get people in the habit of using their services. They don't want people to blow their entire $200 credit on maybe 2-3 long distance rides, or 1-2 nice takeout meals. They'd rather have people have to return every month and use their services again and again.
I think patrick.barnes was referring to your comment of "It's a shame that using this credit has to be so complicated for many FTers"...so, were you referring to the decision to split the benefit as so complicated?
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Old May 4, 17, 6:58 pm
  #269  
 
Join Date: Jul 2008
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Does anyone know if the AMEX plat credit can be applied towards rides taken under Uber's ride pass program?
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Old May 7, 17, 8:01 am
  #270  
 
Join Date: Sep 2010
Posts: 86
Platinum uber benefits

Has anyone else had trouble activating their platinum uber benefit.

I see the credits loaded on my app, however, I never seen the credits applied. Is there a long delay?
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