Airline fee $200/$100 reimbursement reports: UA only

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As of October 26, 2017 - the United gift registry is not accepting contributions due to system maintenance. The registry is expected to return in 2018.

Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions. By far, the most popular means is to contribute to your Gift Registry. Click HERE to enroll.

United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.

TravelBank (Gift Registry) funds can only be used on United and United Express flights. Partner flights are not eligible. UA codes contributions
to a gift registry as a "special ticket." which Amex in turn reimburses.
  1. Log into united.com
  2. Set up a gift registry for yourself
  3. Use the link in your gift registry web page to send an announcement to your email address. This is better, faster, and more reliable than searching for your gift registry, especially if you have a common name. Even someone with an unusual surname like mre5765 has could not find his registry after creating it.
  4. Log out of united.com
  5. Follow the Make Contribution in your gift registry email
    (**You May Reach a Generic Screen and will need to look up your Name once again at this page. Please ensure accuracy if you have a Common Name**)
  6. Contribute using your Amex platinum card

There seems to be no downside to contributing in sub-200 dollar chunks since the gift registry creates a single pool of cash. However there are lots of reports of successful fee credits from a single $200 donation. Whether done as one $200 transaction or eight $25 transactions, the result is that one will have $200 in ones TravelBank.

PLEASE NOTE: When you establish a gift registry for the first time, it will take 24 hours before the funds in the registry are available to use toward payment of a flight.

There are reports that people are having trouble finding their own gift registries after creating one. All you have to do is log into your United account from the UA homepage. Next, click on My Account. There you will see Travel Bank in the second block of info on the left hand side. Directly underneath that is your Gift Registry where you'll find a link "Manage Gift Registry." Click on that and you will be able to do whatever you want from using the funds for a ticket to adding more money, etc.

Do I have to join the united.com Club ($25 annual fee) to use my TravelBank?
Apparently not.
Does spending TravelBank credit count towards PQD?
Yes-for revenue flights only
Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees
As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." Meanwhile, there are no recent reports of an Economy Plus annual subscription being reimbursed. Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award Accelerator
I would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
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Old Dec 29, 17, 11:14 am
  #406  
 
Join Date: May 2017
Posts: 26
Originally Posted by Chrisinhouston View Post
Just bought 2 passes for $118. Unfortunately to get 3 would have been $177 and I only had $175 remaining with AMEX.
You weren't willing to pay $2 for a lounge pass?
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Old Dec 29, 17, 12:01 pm
  #407  
 
Join Date: Dec 2017
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Originally Posted by rovitm View Post
Based on recent data points, I decided to upgrade to E+ for a flight to Europe next summer. The total cost was a little under $150. I checked and my AMEX Plat credit was never processed. The charge came in from United Airlines and on the description it said it was a preferred seat upgrade. I started a chat with a CSR and she said it was not eligible. CSR sent me a list of some of the more common eligible expenses and one listed was seat assignment fees. I argued the upgrade from E to E+ was a seat assignment fee. She countered that the seat assignment fee has to be within the same booking class. I let her know that with United you have to buy a E ticket and then upgrade to E+. I completely understand her point if I was upgrading from E to business or first class. She told me she would start an investigation (can take 4 weeks). I welcome any thoughts here if I am wrong here.

Thanks
EDIT: Just received the credit from AMEX.
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Old Dec 30, 17, 5:09 pm
  #408  
 
Join Date: Feb 2000
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Originally Posted by wco81 View Post
Crap, gotta remember to use the Travel Bank whenever I buy a ticket.
Historically, the actual travel bank never expired, it would pay out after 24 months in check form. Does it now say that they expire the value? somehow that doesn't seem legal.

as for the lounge passes. I tried doing a day pass (in the app, can't do online apparently) with my AMEX card and still hasn't shown up on my AMEX bill as travel credit.
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Old Dec 30, 17, 7:04 pm
  #409  
 
Join Date: May 2008
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Originally Posted by nmenaker View Post
as for the lounge passes. I tried doing a day pass (in the app, can't do online apparently) with my AMEX card and still hasn't shown up on my AMEX bill as travel credit.
I burned the last of my credit on a day pass via the app and the credit posted a few days (4-5 IIRC) later.
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Old Dec 30, 17, 10:41 pm
  #410  
 
Join Date: Mar 2012
Location: Boulder
Programs: AA Plat, CX Silver
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I have $87 remaining and without TravelBank I have absolutely no way to use it.

So far all I've managed to use this credit for is buying liquor in-flight.
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Old Dec 30, 17, 10:52 pm
  #411  
 
Join Date: Feb 2006
Location: San Francisco & Squaw Valley
Programs: Giants Ballpark Pass
Posts: 2,649
[QUOTE=txflyer77;29232200]I have $87 remaining and without TravelBank I have absolutely no way to use it.

Amex really should give United customers a pass on this one. When so many of us view the value proposition as $550-$200 in Uber - $200 in United, so $150...that's a big chunk of your annual fee.

Last edited by worldwidedreamer; Dec 31, 17 at 7:50 am Reason: I was being boring.
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Old Jan 1, 18, 1:01 pm
  #412  
 
Join Date: Oct 2003
Location: Roxboro, NC
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Registry still down. Can someone please wake up United folks, it is 2018.
Please open the registry!
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Old Jan 1, 18, 2:47 pm
  #413  
 
Join Date: Aug 2007
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Originally Posted by klakhav View Post
Registry still down. Can someone please wake up United folks, it is 2018.
Please open the registry!
Then the question becomes: will the (presumably revised) registry still code as a reimbursable charge under the AMEX airline incidentals credit program or not?
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Old Jan 1, 18, 2:53 pm
  #414  
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Originally Posted by txflyer77 View Post
So far all I've managed to use this credit for is buying liquor in-flight.
I mean, there are worse uses.
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Old Jan 1, 18, 7:46 pm
  #415  
 
Join Date: Sep 2013
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Surprised UA wouldn't jump for revenue by getting this fixed since they knew TB was loop hole for so long.
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Old Jan 2, 18, 6:39 am
  #416  
 
Join Date: Jan 2013
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Originally Posted by Diplomatico View Post
Then the question becomes: will the (presumably revised) registry still code as a reimbursable charge under the AMEX airline incidentals credit program or not?
Exactly. In fact, it's more than likely that UA and AmEx are working together to ensure that new GC purchases code "properly," meaning they won't be reimbursed. I hope I'm wrong though, especially since the industry is moving toward broader travel reimbursement for high-end cards. It seems churlish and short-sighted of AmEx to go out of their way to deny this with Chase nipping at their heels.
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Old Jan 3, 18, 6:26 am
  #417  
 
Join Date: Sep 2004
Location: iah
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MR $200 Credit - Airline choice question

I have had United as my airline of choice for years and finally just figured out how to get the 200. in United credit last year - the first year I ever got the full value of this benefit and now apparently it is gone again.
So reading through here, it is apparent I will need to change my airline of choice to AA in order to get the full GC card reimbursement.I don't fly AA much but can use the gc at some point I am sure.
I do fly United often as I am based in Houston and am United plat so would still prefer to have them be my airline of choice. Can I name AA as my airline of choice for 2018 get the gift cards and then change back to United? I don't remember when we actually have to make our choice...but I thought I remembered you can only change once during a year? I have not gotten that notification yet and in the past, I have just allowed it to roll over to United.
I guess the other option is to remain united for the year and then come next December change to AA (assuming the loophole hasn't closed by then).
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Old Jan 3, 18, 7:00 am
  #418  
mia
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You must make the change in January. Customer service may let you change later in the year if you have not used any of the 2018 benefit, but I wouldn't count on it. I would wait until late January to see if the UA Gift Registry comes back online.
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Old Jan 4, 18, 10:20 pm
  #419  
 
Join Date: Jul 2011
Location: Chengdu / Reno / Istanbul
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I've never understood what the reasoning is with this Amex reimbursement. It's a card for frequent travelers but, as a frequent traveler, I'm already an elite on the airlines I fly so I don't have incidental airline fees. I also already have club access through their card (not to mention airline clubs as I only fly internationally). How would I ever use this stupid $200 if I didn't do it through the gift registry. On United round trips to Asia I get 4 free bags. I would have bring more than 350 lbs. of luggage to manage to get charged a bag fee on United. The moment I can't use the $200 I'm just going to cancel the card.
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Old Jan 5, 18, 5:52 am
  #420  
mia
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Originally Posted by dkmatter View Post
..., as a frequent traveler, I'm already an elite on the airlines I fly so I don't have incidental airline fees. I also already have club access through their card ....
It may not make sense to choose your primary airline for this benefit.

This feature was added when American Express's contracts for access to CO and then AA lounges ended. The idea was that they would give us $200 toward the cost of an airline club membership, and they allowed it to also be used to reimburse nuisance fees for services (e.g. seat selection, checked bags) that used to be bundled into ticket prices, because most airlines don't operate clubs, not everyone uses them, etc.
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