Jan 4, 2017, 7:25 am
Last edit by: presario1626
The United gift registry has been discontinued.
Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.
United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.
Airline Taxes on Award Tickets
Reminder: you must enroll and select UA as your airline BEFORE making a reimbursable purchase. Unless you check your bags or experience change fees, United has the fewest options for reimbursement because of the codes they use for transactions.
United does not sell giftcards. As of December 2016 American Express no longer reimburses MPX transactions.
Airline Taxes on Award Tickets
Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade FeesAs of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:- Checked baggage fees (including overweight/oversize)
- Itinerary change fees
- Phone reservation fees
- Pet flight fees
- Seat assignment fees (E+)
- In-flight amenity fees (beverages, food, pillows/blankets, headphones)
- In-flight entertainment fees (excluding wireless internet because it's not charged by the airline)
- Airport lounge day passes & annual memberships
- Onboard WIFI
Airline fee $200/$100 reimbursement reports: UA only (2017-2019)
Dec 11, 2017, 11:01 pm
#361
Join Date: Oct 2013
Programs: KF, MP Plat, SPG Gold, IHG Gold, Marriott
Posts: 1
I noticed a change today. The notice now reads:
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.
This is a new notice, at least for me.
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.
This is a new notice, at least for me.
Dec 12, 2017, 4:59 pm
#362
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
I noticed a change today. The notice now reads:
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.
This is a new notice, at least for me.
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.
This is a new notice, at least for me.
I told him either write it up or transfer me to someone that will. Few minutes later done or at least I hope he did.
Dec 14, 2017, 7:13 pm
#363
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
With the gift registry under maintenance what are peoples plans starting January 1 for their $200 AMEX UA credit? The past few years I deposited the $200 in the first week of January and was always reimbursed quickly . However with the current footnotes of under maintenance I'm concerned if it's really going to come back in early 2018. So what are your plans I'm confused…
Dec 14, 2017, 9:06 pm
#364
Join Date: Jul 2007
Posts: 19
I called as well...
Thanks, I called in 2 days ago to complaint and the guy in the Philippines was like "Sir we already wrote this up many times, we're not gonna do it again."
I told him either write it up or transfer me to someone that will. Few minutes later done or at least I hope he did.
I told him either write it up or transfer me to someone that will. Few minutes later done or at least I hope he did.
- UA customer service is pretty clueless and it takes a lot of patience to get to someone who will actually listen to you and process what you are asking.
- I had missing credits in my united.com club (anything after Nov 15). You might want to check yours too.
- united.com club and the gift registry are two different but related things. The gift Registry is the feature that is offline.
- The gift registry feature is "under re-evaluation" according the web team. None of the 5 people I talked to seemed to have any clue what the future of the gift registry will be. They all seemed skeptical about its future. Lets hope they are wrong.
- It took persistence to get an staff on the phone that even know what the gift registry is. It took even more effort to find someone who was willing to file a report about the desire for the gift registry to be fixed and brought back. They claimed to have no knowledge of anyone even bringing this to their attention. I would recommend more of us here to call and register your vote.
Dec 14, 2017, 10:19 pm
#365
Join Date: Dec 2006
Posts: 264
With the gift registry under maintenance what are peoples plans starting January 1 for their $200 AMEX UA credit? The past few years I deposited the $200 in the first week of January and was always reimbursed quickly . However with the current footnotes of under maintenance I'm concerned if it's really going to come back in early 2018. So what are your plans I'm confused…
Dec 15, 2017, 8:04 am
#366
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Wireless works.
Caveat - I have only used Panasonic (never gogo).
Caveat - I have only used Panasonic (never gogo).
Last edited by aacharya; Dec 15, 2017 at 8:28 am
Dec 15, 2017, 11:39 am
#367
Join Date: Sep 2011
Posts: 891
guys, i am stuck and have not used the benefit yet. Does it expire on 12/31 or still have some grace period? Any other ways to use the benefit?
Dec 15, 2017, 1:08 pm
#369
Join Date: Dec 2010
Posts: 21
Snacks
Has anyone ever purchased a bunch of snack boxes? My kids love them and I have 1 flight left this year. I'm thinking I could by 5 - 10 of them and just bring them home.
Also, how about drinks in the United lounge? I usually stick with the free ones but I could easily buy Jack instead.
Also, how about drinks in the United lounge? I usually stick with the free ones but I could easily buy Jack instead.
Dec 16, 2017, 1:27 pm
#370
Join Date: Oct 2012
Posts: 8
Has anyone ever purchased a bunch of snack boxes? My kids love them and I have 1 flight left this year. I'm thinking I could by 5 - 10 of them and just bring them home.
Also, how about drinks in the United lounge? I usually stick with the free ones but I could easily buy Jack instead.
Also, how about drinks in the United lounge? I usually stick with the free ones but I could easily buy Jack instead.
Dec 16, 2017, 1:45 pm
#371
Join Date: May 2016
Location: In btw SJC & SFO
Programs: Marriott Titanium & LTP, Hilton Diamond (Aspire card), Hyatt Globalist, UA Gold (almost free agent)
Posts: 510
Online chatted with Amex and changed airline from UA to WN on Dec 12 night, super easy and quick. Minutes later bought $200 Southwest eGift card and last night I got $200 credit back.
Dec 16, 2017, 7:25 pm
#373
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,791
We shall see. Personally I might be making a move early in the new year and splitting my time between Houston and Atlanta-ish, so if I do that I'll just switch to Delta. At this point I'm just thrilled that I got my $200 for 2017 through the gift registry before it went down.
Dec 16, 2017, 7:29 pm
#374
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
With the registry down and United having their own wifi instead of Gogo on most of their planes, the value of my Platinum has really changed a lot. I got my credit in January this year, hopefully the registry is back up before I have to decide an airline for 2018. But flying out of SBA it's almost always United anyway. Not sure what to do now.
Dec 18, 2017, 10:12 am
#375
Join Date: Apr 2012
Location: SFO
Programs: AS MVP Gold 75K, UA Gold, Marriott LTT, Avis President's Club
Posts: 1,539
As noted in the Wiki the registry seems to be coming back in early 2018. Its included in the text on the website. I don't remember seeing that before. But I wasn't looking closely. Doesn't help for 2017, but good news for 2018!
