Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
#826
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
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While that's probably true, I don't see how ORD gets one. Not because Amex doesn't want to put one there, but simply space constraints. That airport is packed to the rafters as it is, and the fact that not all terminals are connected airside is another strike against it. Also with how busy it is, it would have to be at least the size of LAS/DFW which would probably be too small to begin with. Short of turning the walking side of the neon underground walkway into the Centurion Lounge, I just don't see how it would be feasible
#827
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
While that's probably true, I don't see how ORD gets one. Not because Amex doesn't want to put one there, but simply space constraints. That airport is packed to the rafters as it is, and the fact that not all terminals are connected airside is another strike against it. Also with how busy it is, it would have to be at least the size of LAS/DFW which would probably be too small to begin with. Short of turning the walking side of the neon underground walkway into the Centurion Lounge, I just don't see how it would be feasible
#828
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
I don't understand your point. IIRC, Amex only ever granted access to DL Sky Club if you had a real Platinum Card (not a co-branded one) and it still does.
#829
Moderator
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See here. It was a change in Delta's guest policy:
http://www.flyertalk.com/forum/ameri...-1-2014-a.html
http://www.flyertalk.com/forum/ameri...-1-2014-a.html
#830
Join Date: Aug 2000
Location: Newton Centre, MA, USA
Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat
Posts: 2,192
See here. It was a change in Delta's guest policy:
http://www.flyertalk.com/forum/ameri...-1-2014-a.html
http://www.flyertalk.com/forum/ameri...-1-2014-a.html
Fortunately, it doesn't affect me as beside my Amex card, I have a Lifetime Delta Sky Club membership.
#832
Moderator
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#833
Suspended
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#834
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
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http://www.flyertalk.com/forum/ameri...-1-2014-a.html
This was a policy change at Delta that incidentally affected American Express cardholders. American Express came out better than Citi and Chase who now have no AA or UA lounge access for their $450 proprietary cardholders. This is part of a structural consolidation in the USA airline market that changed the way that the airlines use their lounge space. American Express recognized this and started building their own lounges, while Citi and Chase did exactly nothing.
Comparing American Express 2017 to American Express c 2010 is an unproductive exercise. What matters is American Express versus other issuers today, and by any measure American Express provides the most lounge access.
Last edited by mia; May 28, 2017 at 6:36 pm
#835
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
You mean the change in guest policy for Skyclub members which also applies to American Express Platinum cardholders, as discussed in this thread?
http://www.flyertalk.com/forum/ameri...-1-2014-a.html
This was a policy change at Delta that incidentally affected American Express cardholders. American Express came out better than Citi and Chase who now have no AA or UA lounge access for their $450 proprietary cardholders. This is part of a structural consolidation in the USA airline market that changed the way that the airlines use their lounge space. American Express recognized this and started building their own lounges, while Citi and Chase did exactly nothing.
Comparing American Express 2017 to American Express c 2010 is an unproductive exercise. What matters is American Express versus other issuers today, and by any measure American Express provides the most lounge access.
http://www.flyertalk.com/forum/ameri...-1-2014-a.html
This was a policy change at Delta that incidentally affected American Express cardholders. American Express came out better than Citi and Chase who now have no AA or UA lounge access for their $450 proprietary cardholders. This is part of a structural consolidation in the USA airline market that changed the way that the airlines use their lounge space. American Express recognized this and started building their own lounges, while Citi and Chase did exactly nothing.
Comparing American Express 2017 to American Express c 2010 is an unproductive exercise. What matters is American Express versus other issuers today, and by any measure American Express provides the most lounge access.
#836
Join Date: Oct 2016
Posts: 277
Although the MileagePlus Clb Card comes with guest access, which puts it ahead of the Amex Delta Reserve in terms of co-branded cards.
(Aside: I'm really enjoying the repeating mis-parseable posts in this thread. )
#837
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
You mean the change in guest policy for Skyclub members which also applies to American Express Platinum cardholders, as discussed in this thread?
http://www.flyertalk.com/forum/ameri...-1-2014-a.html
This was a policy change at Delta that incidentally affected American Express cardholders. American Express came out better than Citi and Chase who now have no AA or UA lounge access for their $450 proprietary cardholders. This is part of a structural consolidation in the USA airline market that changed the way that the airlines use their lounge space. American Express recognized this and started building their own lounges, while Citi and Chase did exactly nothing.
Comparing American Express 2017 to American Express c 2010 is an unproductive exercise. What matters is American Express versus other issuers today, and by any measure American Express provides the most lounge access.
http://www.flyertalk.com/forum/ameri...-1-2014-a.html
This was a policy change at Delta that incidentally affected American Express cardholders. American Express came out better than Citi and Chase who now have no AA or UA lounge access for their $450 proprietary cardholders. This is part of a structural consolidation in the USA airline market that changed the way that the airlines use their lounge space. American Express recognized this and started building their own lounges, while Citi and Chase did exactly nothing.
Comparing American Express 2017 to American Express c 2010 is an unproductive exercise. What matters is American Express versus other issuers today, and by any measure American Express provides the most lounge access.
Still, comparing Amex 2017 to Amex three or so years ago is not an unproductive exercise as the fees have increased while the benefits profile has been changed. Part of making a rational decision about acquiring/retaining a service may include looking at the history of prices and benefits and what has gone on in that area. Also, comparing Amex 2017 to Chase or Citi in 2017 isn't the only exercise that may or may not be a productive exercise. Just because the market conditions are somewhat different in Q1/Q2 2017 than in Q1/Q2 2014 doesn't mean that recognizing the changes in the costs and benefits for consumers over time isn't still an effective exercise in deciding whether or not the card is as worth it as it used to be -- whether that means considering Amex product/service over time, or whether that means comparing Amex product/service over time with say Citi and Chase.
The Amex Plat-related lounge benefits having changed over time is definitely a factor for some to consider about the value gotten from the product; just as "over-crowding" of Centurion Lounges may be.
#838
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Join Date: Feb 2001
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Even with larger spaces and more lounges, crowding at Centurion Lounges is likely to be a persistent problem if the USA legacy carriers' lounges remain much less desirable. At SFO, for example, only a few of the foreign carriers' lounges are on par or better than Centurion. (UA's Polaris Lounge seems like it will also be comparable.)
#839
Join Date: Jan 2015
Location: LHR
Programs: AA
Posts: 773
While I support building more Centurion Lounges in different airports, realistically doing so would only make overcrowding worse. The more airports have them, the more people an Amex Plat membership is going to have higher value for. Building a new lounge at an airport that doesn't already have one won't do anything to draw people away from existing lounges.
An LAX lounge will attract more LAX-based fliers to the Plat, which means they'll use the LAX lounge when they're there, but will also increase traffic from those new cardholders in, say, the SFO lounge, when they're flying through that airport.
I still think they should do it, but I definitely don't think it will reduce overcrowding. I don't see any way to do that without building additional lounges at airports that already have them (or expanding existing lounges, which seems logistically even tougher), increasing Plat annual fees (we'll see if this makes any difference), or curtailing access more than they already recently did.
It's hard to imagine the first of those happening, as from Amex's standpoint that money would surely be better spent expanding the network overall.
An LAX lounge will attract more LAX-based fliers to the Plat, which means they'll use the LAX lounge when they're there, but will also increase traffic from those new cardholders in, say, the SFO lounge, when they're flying through that airport.
I still think they should do it, but I definitely don't think it will reduce overcrowding. I don't see any way to do that without building additional lounges at airports that already have them (or expanding existing lounges, which seems logistically even tougher), increasing Plat annual fees (we'll see if this makes any difference), or curtailing access more than they already recently did.
It's hard to imagine the first of those happening, as from Amex's standpoint that money would surely be better spent expanding the network overall.
#840
Join Date: Apr 2014
Programs: Hyatt Diamond, SPG Plat
Posts: 182
I wonder if the crowding in Centurion lounges will have the effect of encouraging more independent lounges like The Club to open more lounges in U.S. airports. As it is, the crowding in the Las Vegas Centurion Lounge has led me to start visiting The Club instead, since it is quiet. Sure, the Centurion lounge has fancier furniture and chef-cooked food, but the value of Centurion for me has gone way down since the lounges got louder and busier. There's probably a business model for independent lounges in serving people who are willing to forego the food/fancy decor at Centurions for a cocktail or coffee and some peace and quiet.