Jan 24, 2019, 7:51 am
Last edit by: mia
Policy Changes effective March 22, 2019
Source: https://thecenturionlounge.com/info/access/
NOTE: FOR PLATINUM CARD MEMBERS ONLY
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
The Centurion Lounge is a day of departure lounge. We will not admit arriving Platinum Card Members with boarding passes for flights that have just landed. We will admit Platinum Card Members with layovers or connecting flights who produce proof of connecting flight.
We will not admit Platinum Card Members more than 3 hours before the departure time on the Platinum Card Member’s same-day, confirmed boarding pass. This does not apply to Platinum Card Members with a connecting flight.
We will admit children under 2 years of age free of charge, provided an accompanying parent or guardian is able to produce a “lap infant” boarding pass or proof of age
Centurion Lounge crowding (2015-2019)
May 30, 2018, 12:05 pm
#1261
Join Date: Apr 2011
Location: Texas
Posts: 256
I will admit, I've only been to 3 Centurion lounges, DFW, IAH & LAS. I've been to DFW at every time of the day & night and every day of the week, and I have never seen it so crowed that anyone was turned away or their was no place sit. Some of you must think if anyone in the lounge other then yourself the lounge its packed and want to limit everyone else's access. They are airport lounges, not Country Clubs, get a life.
May 30, 2018, 3:16 pm
#1262
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
I will admit, I've only been to 3 Centurion lounges, DFW, IAH & LAS. I've been to DFW at every time of the day & night and every day of the week, and I have never seen it so crowed that anyone was turned away or their was no place sit. Some of you must think if anyone in the lounge other then yourself the lounge its packed and want to limit everyone else's access. They are airport lounges, not Country Clubs, get a life.
Come to SFO and SEA to experience the problem.
On second thought, no, stay away. We are full.
May 31, 2018, 2:59 pm
#1263
Join Date: Jan 2016
Posts: 3
Went into the AMEX Sea-Tac lounge for the first time today. Now I get it with all the comments. I can't believe it was smaller at one point.
May 31, 2018, 4:27 pm
#1264
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,967
Jun 1, 2018, 8:32 am
#1265
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 2,862
Just out of curiosity, do people really go to a lounge upon arrival?
Unless I landed really early in the morning and wanted to kill some time at the airport before checking into the hotel, I can't imagine a situation where I'd spend time in a lounge versus going to the hotel or visiting my destination.
Unless I landed really early in the morning and wanted to kill some time at the airport before checking into the hotel, I can't imagine a situation where I'd spend time in a lounge versus going to the hotel or visiting my destination.
There can also be many other scenarios. Maybe you have a layover. Maybe your hotel room isn't ready yet.
Jun 1, 2018, 4:39 pm
#1266
Join Date: Jan 2006
Programs: AA gold MM, HH gold, SPG gold,
Posts: 217
Miami, on Monday the 28th. Arrived around 7 pm, next flight 9:30 and they would not let me in as it had to be within 2 hours. My adult son with his own Plat. card did not have an ongoing flight and they separately refused to admit him so he could get himself ready for a drive home from the airport, since he did not have an ongoing flight.
Meanwhile they were admitting others who were at the front desk at the same time that we were rejected.
Yes this lounge is often crowded, but this was NOT the way to deal with it.
Meanwhile they were admitting others who were at the front desk at the same time that we were rejected.
Yes this lounge is often crowded, but this was NOT the way to deal with it.
Jun 1, 2018, 5:08 pm
#1267
Join Date: May 2005
Location: Los Angeles
Posts: 600
Miami, on Monday the 28th. Arrived around 7 pm, next flight 9:30 and they would not let me in as it had to be within 2 hours. My adult son with his own Plat. card did not have an ongoing flight and they separately refused to admit him so he could get himself ready for a drive home from the airport, since he did not have an ongoing flight.
Meanwhile they were admitting others who were at the front desk at the same time that we were rejected.
Yes this lounge is often crowded, but this was NOT the way to deal with it.
Meanwhile they were admitting others who were at the front desk at the same time that we were rejected.
Yes this lounge is often crowded, but this was NOT the way to deal with it.
Jun 1, 2018, 8:12 pm
#1268
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Jun 3, 2018, 9:05 am
#1269
Join Date: Aug 2017
Programs: Hilton Diamond, IHG Spire Ambassador, Global Entry
Posts: 2,862
Jun 3, 2018, 10:14 am
#1270
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
The American Express' representative's statement is in THIS post. She did not say that the restrictions applied only for one weekend. She explained why they were applied at two locations on a specific weekend.
Jun 3, 2018, 11:59 am
#1271
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Jun 4, 2018, 4:34 pm
#1272
A FlyerTalk Posting Legend
Join Date: Feb 2001
Location: Berkeley, CA USA
Programs: Piggly Wiggly "Shop the Pig!" Preferred Shopper
Posts: 57,078
Jun 4, 2018, 5:07 pm
#1273
Join Date: Jun 2013
Location: SJC/SFO
Posts: 373
Had a 1 am flight out of SFO. Arrived to the airport around 11 pm and went to the Centurion lounge. It was completely empty - because it was closed 
Went to the United club instead, which was busy but not overly so. In two years of holding the Platinum card, I have not had the opportunity to try the SFO Centurion lounge once. Duh.
Went to the United club instead, which was busy but not overly so. In two years of holding the Platinum card, I have not had the opportunity to try the SFO Centurion lounge once. Duh.
Jun 4, 2018, 7:21 pm
#1274
Join Date: Jan 2010
Location: Houston (HOU/IAH)
Programs: WN, UA, DL, AA, Chase UR, Amex MR
Posts: 2,269
I'm a little surprised PHL didn't get hit with the 2 hour rule. I've only been there once but it was absolutely packed and overcrowding seems to be a pretty common problem there from what I've read.
Jun 7, 2018, 8:07 am
#1275
Join Date: Mar 2007
Location: EWR-SEA-IAD
Programs: UA 1P MM, AS MVP G*, SPG Gold, Hyatt Plat, IHG Plat, Hilton Diamond, Marriott Gold
Posts: 977
Darn, i changed phones and forgot to copy over my txt messages. Does anyone remember the shortcode to text for the nyt codes? On a little metal plaque as u walk in. Just the number, thx.