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Old Dec 17, 2014, 1:25 pm
  #466  
formerly BackSlash3
 
Join Date: Oct 2005
Location: YYZ Realistically, YKZ Aspirationally
Programs: AC P25, Marriott Gold, IHG Diamond AMB
Posts: 452
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Originally Posted by flipstah
Has anyone booked a flight through the travel credit? I've only used it for hotels.

I'm asking because on the AMEX site, it's ~$80CAD higher than booking directly through the airline. Does calling a rep actually help match prices?
I think it's just a matter of the price available on the channel that Amex is purchasing airfare through. I had similar problems doing a points redemption with BMO World Elite Mastercard(CA). I had to redeem through their booking site and the prices weren't competitive on hotels.
RoutingWonk is offline  
Old Dec 17, 2014, 2:43 pm
  #467  
 
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,536
Originally Posted by flipstah
Has anyone booked a flight through the travel credit? I've only used it for hotels.

I'm asking because on the AMEX site, it's ~$80CAD higher than booking directly through the airline. Does calling a rep actually help match prices?
The original price they quoted was higher than AC's domestic price (interior BC), but the agent was able to log into AC.com using her agent ID and book it at the rate I was seeing.
crimsona is offline  
Old Dec 22, 2014, 9:59 pm
  #468  
 
Join Date: Feb 2008
Location: Toronto
Programs: AC *E
Posts: 30
Originally Posted by flipstah
Has anyone booked a flight through the travel credit? I've only used it for hotels.

I'm asking because on the AMEX site, it's ~$80CAD higher than booking directly through the airline. Does calling a rep actually help match prices?
I've booked a flight on BA from YYZ-Europe. Price quoted by the AMEX Plat Travel agent was lower than what I found on ba.com.
utengkid is offline  
Old Dec 23, 2014, 9:46 am
  #469  
 
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
Originally Posted by utengkid
I've booked a flight on BA from YYZ-Europe. Price quoted by the AMEX Plat Travel agent was lower than what I found on ba.com.
Platinums get a discount on certain airlines including BA:

Special Airfares
Whether you are jetting off for a romantic weekend abroad or taking a holiday, you can save with special discounted airfares through the International Airline Program. All you have to do is use your Platinum Card to purchase an eligible ticket in specified classes through Platinum Card Travel Service.

Participating airlines:

Air France
Alitalia
British Airways
Cathay Pacific Airways
Etihad Airways
Japan Airlines
KLM Royal Dutch Airlines
Emirates

AIR FRANCE
Offer: Special Discounted Fares – up to 7% off eligible fares
Destination: France (Paris), Europe, Africa, Asia and Middle East
Departure Cites: Canada - Toronto, Montreal
Applicable Class: Business Class

ALITALIA
Offer: Special Discounted Fares – up to 7% off eligible fares
Destination: Italy (Rome) with connections to other worldwide destinations
Departure Cites: Toronto
Applicable Class: Business Class

BRITISH AIRWAYS
Offer: Special Discounted Fares - 10% off eligible fares
Destination: United Kingdom (London) with connections to other worldwide destinations
Departure Cities: Toronto, Montreal, Vancouver, Calgary
Applicable Class: First, Business, World Traveller Plus, and Economy

CATHAY PACIFIC AIRWAYS
Offer: Special Discounted Fares – up to 18% off eligible fares ( 2 x per calendar year)
Destination: Hong Kong, select destinations in Asia and China
Departure Cities: Toronto and Vancouver
Applicable Class: First & Business Class

ETIHAD AIRWAYS
Offer: Special Discounted Fares – 15% off eligible fares
Destination: United Arab Emirates (Abu Dhabi) with connections to other worldwide destinations
Departure Cities: Toronto, New York, Chicago
Applicable Class: First, Business and Economy

EMIRATES
Offer: Special Discounted Fares – up to 8% off eligible fares
Destination: Emirates Online Destinations
Departure Cities: Toronto
Applicable Class: First and Business Class

JAPAN AIRLINES (SINGLE TRAVELLER )
Destinations : Japan (Tokyo), Asia, Australia- 20% off eligible fares
Departure City: Canada - Vancouver, United States - Chicago, Honolulu
Applicable Class: Business
coleworld is offline  
Old Dec 23, 2014, 11:51 am
  #470  
 
Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
Posts: 3,008
Originally Posted by flipstah
Has anyone booked a flight through the travel credit? I've only used it for hotels.

I'm asking because on the AMEX site, it's ~$80CAD higher than booking directly through the airline. Does calling a rep actually help match prices?

Always within a couple bucks of the cheapest fare I could find... some not shown on matrix.itasoftware or airline website.

I always booked by phone.
beep88 is offline  
Old Dec 23, 2014, 12:04 pm
  #471  
 
Join Date: Oct 2012
Location: Toronto, Canada
Programs: Delta DM, Marriott Titanium, Hilton Diamond, National EE, AS MVP Gold 75K, AC 75K
Posts: 1,000
Originally Posted by coleworld
Platinums get a discount on certain airlines...:
Do these just apply to refundable fares? or any fare?

Last edited by mia; Dec 23, 2014 at 1:35 pm
GateGuardian is offline  
Old Dec 23, 2014, 1:48 pm
  #472  
 
Join Date: Jan 2013
Location: YVR
Programs: Aeroplan, British Airways, Alaska
Posts: 249
I have the Amex Biz Plat and a supplementary gold card on the account. I spoke with a rep this morning who said I should be receiving 2 MR's on groceries gas and travel with this gold supp card. She even spoke with a supervisor who confirmed. My MR account doesn't reflect it though so she was going to escalate the inquiry. Does this sound possible?
Sean22mac is offline  
Old Dec 23, 2014, 7:43 pm
  #473  
 
Join Date: May 2013
Programs: Aeroplan, BONVOY GOLD
Posts: 313
Originally Posted by GateGuardian
Do these just apply to refundable fares? or any fare?
Unsure.
coleworld is offline  
Old Dec 24, 2014, 10:14 am
  #474  
 
Join Date: Oct 2014
Location: Canada
Posts: 248
Anyone know if the Fairmont fast track to Platinum benefit (complete 5 nights) that AMEX provides is valid every year or is it just for the achieving FPC Plat the first year?
bjywong is offline  
Old Dec 24, 2014, 11:49 am
  #475  
 
Join Date: Apr 2011
Location: Quebec and Ontario, Canada
Programs: AC*E50, SPG/Marriott Plat
Posts: 1,917
It's valid every year as long as you keep the card...
Yul_voyager is offline  
Old Feb 26, 2015, 7:49 pm
  #476  
 
Join Date: Aug 2003
Posts: 280
The Plat (Canada) Line says that in order to upgrade my existing SPG membership to Gold as per their benefits, I need to call SPG. Their plat website says I need to call them (Amex). Is this a HUACA situation? How would SPG know if I have a plat amex?
SurlyJoe is offline  
Old Feb 26, 2015, 8:27 pm
  #477  
 
Join Date: May 2004
Location: YVR
Programs: AC 50K, WS Gold, Bonvoy Plat
Posts: 66
Originally Posted by SurlyJoe
The Plat (Canada) Line says that in order to upgrade my existing SPG membership to Gold as per their benefits, I need to call SPG. Their plat website says I need to call them (Amex). Is this a HUACA situation? How would SPG know if I have a plat amex?
I called the Platinum line and they did it for me when I provided them with my SPG number.
beastmaster is offline  
Old Feb 26, 2015, 9:27 pm
  #478  
formerly BackSlash3
 
Join Date: Oct 2005
Location: YYZ Realistically, YKZ Aspirationally
Programs: AC P25, Marriott Gold, IHG Diamond AMB
Posts: 452
On my US plat, Amex called spg while I was on the line. I understand the way it works for the Canadian card is that Amex gives you a code that you then give to spg and then you get the status for a year
RoutingWonk is offline  
Old Feb 26, 2015, 10:01 pm
  #479  
 
Join Date: Aug 2003
Posts: 280
Got it. Huaca. Thanks.
SurlyJoe is offline  
Old Mar 18, 2015, 6:52 pm
  #480  
 
Join Date: Feb 2005
Posts: 7,156
Hertz Gold 5-star status discontinued?

I obtained my Hertz Gold 5-star status through my Canadian Amex Plat card.

Today, I received a letter from Hertz citing that my 5-star status has been downgraded because I have not rented enough # of times to re-qualify.

Is this something new and another devaluation of the Canadian Amex Plat card?

It was CX MPC Gold, now Hertz too!?
Clipper801 is offline  


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