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Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)

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Old Dec 11, 19, 10:56 am   -   Wikipost
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Last edit by: Tanic
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Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.

(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)

Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.

What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.

Always read the last few pages to get up-to-date DPs.





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Old Sep 25, 12, 10:26 am
  #91  
 
Join Date: Nov 2009
Programs: United 1P; AA Gold; National EE; SPG Plat; HH Gold; Fairmont Plat
Posts: 194
Any recent data points - it is unclear from all the comments whether e-gift cards still work and if they require any proactive reaching out to Amex to be manually adhusted?

Thanks
dagrin is offline  
Old Sep 27, 12, 3:15 pm
  #92  
 
Join Date: Apr 2011
Posts: 171
Originally Posted by dagrin View Post
Any recent data points - it is unclear from all the comments whether e-gift cards still work and if they require any proactive reaching out to Amex to be manually adhusted?

Thanks
I recently reached out to AMEX CSR and was able to get credit for a $100 physical card and several EB fees that were months old and had never credited. Don't know what is wrong with their automatic credit system. Used to be everything credited w/in a few days. YMMV
jethro is offline  
Old Oct 22, 12, 3:10 pm
  #93  
 
Join Date: Sep 2008
Location: BWI
Posts: 1,780
Plat. $200 credit

I was successful in getting the two $50 each gift cards from Southwest refunded on my statement, but the last one for $50 did not get credited. I don't want to call and wake them up.

Anyone have success recently getting the gift cards reimbursed? Instead of $50, should I do five $10 ones?

TIA
farbster is offline  
Old Nov 12, 12, 3:35 pm
  #94  
 
Join Date: Sep 2008
Location: BWI
Posts: 1,780
bump...bump...bump
farbster is offline  
Old Nov 17, 12, 6:42 pm
  #95  
 
Join Date: Sep 2009
Programs: United, SPG
Posts: 276
Bump. These GCs could be really useful if you have a Companion Pass!
onesweetworld is offline  
Old Nov 23, 12, 9:25 pm
  #96  
 
Join Date: Nov 2011
Location: California
Posts: 2,732
I tried for two e-gift cards ($100 each, pushing my luck, but one $100 worked last year, along with two 50s). The charges posted as "air freight," as they did last year. However, no reimbursement yet, and I made the purchases at the beginning of the month. I sent a secure message to see what was going onand got the following canned response. I was deliberately vague about what the charges were for.
Dear Fwoomp,

I am happy to assist you today.

According to the terms and conditions of the offer, it may take up to 2-4 weeks for the statement credits to post to your account. Please allow this timeframe for any eligible credit to post to your account.

For your reference, following is the list of eligible and ineligible charges:

Eligible Charges:

- checked baggage fees
- overweight / oversize baggage fees
- change fees
- phone reservation fees
- pet flight fees
- airport lounge day passes & annual memberships
- seat assignment fees
- in-flight amenity fees (beverages, food, pillows/blankets, etc)
- in-flight entertainment fees (excluding wireless internet)

Ineligible Charges include:

- airline tickets
- charges processed by merchants other than the airline you are enrolled in (for example, inflight Internet services providers such as GoGo)
- charges made by airline partners (for example, you purchase tickets on enrolled airline Delta, but purchases food on an Air France flight)
- trip insurance / baggage insurance
- ticket upgrades (Including American Airlines Upgrade Stickers)
- travel agent fees
- point transfer fees
- duty free purchase
- award ticket fees
- gift cards issued by Airlines

I hope this information helps. Thank you for your Cardmembership.

Sincerely,

<rep>
Email Servicing Team
American Express Interactive Services
Has there always been an expectation that it will take 2-4 weeks to post? (Not in my experience.)
fwoomp is offline  
Old Nov 23, 12, 10:03 pm
  #97  
 
Join Date: Nov 2011
Location: OC, California
Posts: 59
I thought Early Bird Check In on Southwest would qualify but apparently it doesn't. Anyone else have success having it reimbursed?
PlatDrew is offline  
Old Nov 28, 12, 11:19 am
  #98  
 
Join Date: Oct 2010
Posts: 411
Originally Posted by PlatDrew View Post
I thought Early Bird Check In on Southwest would qualify but apparently it doesn't. Anyone else have success having it reimbursed?
Who said it doesn't qualify?
vortix is offline  
Old Nov 28, 12, 11:29 am
  #99  
 
Join Date: Nov 2011
Location: OC, California
Posts: 59
Originally Posted by vortix View Post
Who said it doesn't qualify?
I waited a month and AMEX didn't reimburse me for the charges so I called. She said "Early Bird Check In" is not on their "List" of qualifying incidentals.
PlatDrew is offline  
Old Nov 28, 12, 2:24 pm
  #100  
 
Join Date: Oct 2010
Posts: 411
Originally Posted by PlatDrew View Post
I waited a month and AMEX didn't reimburse me for the charges so I called. She said "Early Bird Check In" is not on their "List" of qualifying incidentals.
Interesting. I would try calling back and talking to someone else. It's also not on their "do not reimburse" list. And "seat assignment fees" are allowed, so I would explain that Early Bird Checkin is Southwest's way of assigning you a better seat.
vortix is offline  
Old Dec 15, 12, 12:14 pm
  #101  
 
Join Date: Dec 2012
Posts: 1
made the mistake of choosing southwest for the 200 amex credit this year. sounds like the gift cards are not reliably working anymore. anything I can use it for besides buying the entire plane a drink on the next flight before the end of the year??
jpepDO is offline  
Old Dec 15, 12, 12:29 pm
  #102  
 
Join Date: Oct 2006
Posts: 100
If you haven't yet used any of your credit, you may be able to call and change your airline. It worked for me... Changed it to Alaska Airlines and $50 gift cards have credited.
superdrew is offline  
Old Jan 2, 13, 4:54 pm
  #103  
 
Join Date: Jan 2010
Location: Laguna Beach, CA
Programs: SPG Gold, HHonors Gold, Hyatt Diamond
Posts: 358
Seems like WN gift cards are not being routinely reimbursed, at least last year, but are other things being reimbursed or is the issue affecting everything from WN?

I got $200 in GCs reimbursed early in 2012, would rather get WN GCs for this year as well. If nobody has reported back for 2013 I may try a $20 purchase to see if I get reimbursed before switching to another carrier for 2013.
mgchan is offline  
Old Jan 4, 13, 2:29 pm
  #104  
 
Join Date: Sep 2008
Location: BWI
Posts: 1,780
Not sure that you can switch carriers once you've designated one and charged on it. The problem might be if they saw you charged on WN and didn't let you switch, even if they didn't reimburse. You might be able to argue that you should be able to switch because gift cards weren't eligible...
farbster is offline  
Old Jan 4, 13, 2:34 pm
  #105  
 
Join Date: Jan 2010
Location: Laguna Beach, CA
Programs: SPG Gold, HHonors Gold, Hyatt Diamond
Posts: 358
I designated last year, and my understanding was that you can change within the first month of the year. I was thinking I could just charge one and, if I don't get reimbursed within a few days, ask to switch for the year.
mgchan is offline  

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