Sep 17, 2014, 10:45 am
Last edit by: Tanic
Reminder: you must enroll and select Southwest as your airline BEFORE making a reimbursable purchase.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.
(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)
Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
To purchase click here: https://www.southwest.com/gift-card/create-card.html Caution: Do NOT login to your Southwest Rapid Rewards account when making the purchase.
What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.
Always read the last few pages to get up-to-date DPs.
Some have suggested the need to wait several hours or even a day before making the purchase, but there are also several DPs that worked without waiting that long.
(BTW, you will often hear people refer to Southwest as WN. WN is the IATA code for Southwest Airlines. SW is the IATA code for Air Namibia.)
Caution: As of late July 2019, reports are that direct gift card purchases are no longer being reimbursed.
What does appear to work is buying flight tickets less than $100, OR using gift cards to get the charged amount down to less than $100.
Always read the last few pages to get up-to-date DPs.
Airline fee $250/$200/$100 reimbursement reports: WN (2011-2019)
Mar 11, 2019, 9:57 am
#1681
Join Date: Jun 2013
Posts: 33
Purchased on March 8th. Now showing up on tracker on 11th
Last edited by BRAMP123; Mar 11, 2019 at 12:24 pm Reason: Update
Mar 11, 2019, 5:29 pm
#1685
Join Date: Mar 2019
Programs: Hilton Honors Diamond, CSR, AS
Posts: 7
My ticket transaction says
"Flight Details
Ticket Number: 52600XXXXXXXX
Document Type: SPD/AIR FREIGHT"
It's also from Dallas, TX. EDIT: I think this only shows up once the charge posts.
I also bought real AS tickets to meet minimum spend and they are under
"Document Type: PASSENGER TICKET"
Haven't gotten the actual reimbursement credit yet, just shows up on the tracker, so will update.
Mar 11, 2019, 6:35 pm
#1686
Join Date: Mar 2019
Posts: 4
I bought $125 EGC 30 hours after setting to SW.
My ticket transaction says
"Flight Details
Ticket Number: 52600XXXXXXXX
Document Type: SPD/AIR FREIGHT"
It's also from Dallas, TX. EDIT: I think this only shows up once the charge posts.
I also bought real AS tickets to meet minimum spend and they are under
"Document Type: PASSENGER TICKET"
Haven't gotten the actual reimbursement credit yet, just shows up on the tracker, so will update.
My ticket transaction says
"Flight Details
Ticket Number: 52600XXXXXXXX
Document Type: SPD/AIR FREIGHT"
It's also from Dallas, TX. EDIT: I think this only shows up once the charge posts.
I also bought real AS tickets to meet minimum spend and they are under
"Document Type: PASSENGER TICKET"
Haven't gotten the actual reimbursement credit yet, just shows up on the tracker, so will update.
How long did it take for it to show in tracker?
Mar 12, 2019, 8:12 am
#1687
Join Date: May 2011
Location: Upstate
Programs: HH Diamond-IHG Plat-AA Gold
Posts: 215
(Aspire)
3/6 $125 purchased
3/8 reimbursed (posted 3/9)
3/8 $125 purchased
3/11 reimbursed (posted this morning 3/12)
perhaps an extra day day for processing due to the weekend?
Last edited by kiltedflyer; Mar 12, 2019 at 5:53 pm
Mar 12, 2019, 3:20 pm
#1688
Join Date: Mar 2019
Programs: Hilton Honors Diamond, CSR, AS
Posts: 7
3/8 $125 eGC posted
3/11 $125 showed up in tracker
3/12 $125 reimbursed
Yes my $125 just got reimbursed. Purchasing another now!
Last edited by edusoc27; Mar 12, 2019 at 3:21 pm Reason: bad formatting
Mar 12, 2019, 5:00 pm
#1689
Join Date: Mar 2019
Posts: 4
Yes I meant for GC. When it's pending, I believe it does show up as Travel - Airline, but after posting there is some additional categorization.
3/8 $125 eGC posted
3/11 $125 showed up in tracker
3/12 $125 reimbursed
Yes my $125 just got reimbursed. Purchasing another now!
3/8 $125 eGC posted
3/11 $125 showed up in tracker
3/12 $125 reimbursed
Yes my $125 just got reimbursed. Purchasing another now!
I set my airline to SW less than 24 hours before I made eGC purchase, I hope that wasn’t an issue.
Mar 12, 2019, 11:32 pm
#1690
Join Date: Mar 2019
Posts: 1
When the link is clicked to select the airline, it says "None of your benefits require the selection of a qualifying airline." I have Aspire card. Is it because Aspire doesn't require you to select the airline?
Mar 13, 2019, 8:24 am
#1691
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Mar 13, 2019, 10:31 am
#1692
Join Date: May 2010
Posts: 269
Is anyone else getting this message? This is my second try and still no go
Oops! This form has the following errors. We were unable to process your request right now. Please try again or if you continue to have difficulties, please contact a Southwest Airlines Customer Service Representative at 1-800-I-FLY-SWA (1-800-435-9792) (SW104105)
Oops! This form has the following errors. We were unable to process your request right now. Please try again or if you continue to have difficulties, please contact a Southwest Airlines Customer Service Representative at 1-800-I-FLY-SWA (1-800-435-9792) (SW104105)
Mar 13, 2019, 10:45 am
#1693
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
I see the same error code as far back as 2015. Have you tried using an Incognito/Private browser session without logging in to your Southwest Airlines account? Have you tried calling the listed number to learn if the problem is specific to your account?
Mar 13, 2019, 10:17 pm
#1694
Join Date: Sep 2009
Posts: 516
I bought $125 EGC 30 hours after setting to SW.
My ticket transaction says
"Flight Details
Ticket Number: 52600XXXXXXXX
Document Type: SPD/AIR FREIGHT"
It's also from Dallas, TX. EDIT: I think this only shows up once the charge posts.
I also bought real AS tickets to meet minimum spend and they are under
"Document Type: PASSENGER TICKET"
Haven't gotten the actual reimbursement credit yet, just shows up on the tracker, so will update.
My ticket transaction says
"Flight Details
Ticket Number: 52600XXXXXXXX
Document Type: SPD/AIR FREIGHT"
It's also from Dallas, TX. EDIT: I think this only shows up once the charge posts.
I also bought real AS tickets to meet minimum spend and they are under
"Document Type: PASSENGER TICKET"
Haven't gotten the actual reimbursement credit yet, just shows up on the tracker, so will update.
I contactedAmex to have my airline changes to SW on 3/8/2019. Then I buy SW giftcard on 3/10/2019 and has a charge details posted on my account similar to your post with ticket number and SPD/AIR FREIGHT , The charge was changes from pending to posted on 3/12/2019 . Until now, no automatically reimburse of the $125 shows up on my account.
I wonder what I can do now. Am I having a bad luck or AMEX is no longer reimbursement for SW gift card purchase.
Mar 14, 2019, 6:31 am
#1695
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959