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Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)

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Old Sep 17, 2014, 10:49 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: VegasGambler
Reminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates

According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)

Tickets cancelled within 24 hours are refunded back to the card used for the purchase. Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
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Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)

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Old Feb 11, 2016, 2:53 pm
  #271  
 
Join Date: Aug 2009
Location: Seattle
Programs: Alaska & Hyatt
Posts: 244
Originally Posted by LIH Prem
Purchased 1 x $100 23 Jan. Reimbursement finally posted 30 Jan.
+ 1
dakid23 is offline  
Old Feb 12, 2016, 2:20 pm
  #272  
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.858 Mobile Safari/537.35+)

Originally Posted by beckoa
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.858 Mobile Safari/537.35+)

Originally Posted by invalyd
Purchased 2 x $100 on Jan 24 and 25.
One was reimbursed on Feb 3. Nothing yet for the second one.

Anyone else experienced slow reimbursements recently for AS?
Last year they were credited within 1-2 days.
I've got 2 that I'm waiting on.
Bought 2x $100 on 2/3
Saw on account credits post today 2x$100 dated 2/11
beckoa is offline  
Old Feb 15, 2016, 1:58 pm
  #273  
 
Join Date: Sep 2014
Location: TYO
Programs: Hyatt Globalist
Posts: 1,744
Still nothing after nearly 4 weeks.
Opened an online chat and expected to get pointed to the T&C, but was told they placed a manual credit which should post in 5 days. Will report back if it posts.
invalyd is offline  
Old Feb 19, 2016, 1:58 pm
  #274  
 
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
1- $100 gift certificate posted to account on Feb 11.
As of today, no credit posted to account.
pcoll is offline  
Old Feb 20, 2016, 10:54 am
  #275  
 
Join Date: Nov 2015
Location: PDX
Programs: AS MVPG 75K, BA Silver, AC, AF/KL, AV, VS | Hilton, Hyatt, Marriott
Posts: 459
Am I the only one getting airfare reimbursed outright? I purchased a one way flight in December for $68 and that was reimbursed. I just purchased another one this week for $62 and noticed this morning I was reimbursed for that one too! This is on the PRG; I haven't tried this on the Platinum. Odd.
TEDisgone is offline  
Old Feb 23, 2016, 8:43 am
  #276  
 
Join Date: Aug 2010
Location: SEA
Programs: Former DL PM that converted to AS MVPG when we moved to SEA
Posts: 24
Purchased $100 gift certificate on Feb 11, no reimbursement yet. I like the post about opening an online chat. If you get pointed to the T&C you can jump out of that chat and open another. Glad that worked at least once. Hopefully things are just posting slow right now.
tulaneksig is offline  
Old Feb 23, 2016, 11:20 am
  #277  
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Wirelessly posted (beckoa's BB: Mozilla/5.0 (BB10; Kbd) AppleWebKit/537.35+ (KHTML, like Gecko) Version/10.3.2.858 Mobile Safari/537.35+)

Think it's just slow.
beckoa is offline  
Old Feb 23, 2016, 4:53 pm
  #278  
 
Join Date: Aug 2010
Location: SEA
Programs: Former DL PM that converted to AS MVPG when we moved to SEA
Posts: 24
Originally Posted by tulaneksig
Purchased $100 gift certificate on Feb 11, no reimbursement yet. I like the post about opening an online chat. If you get pointed to the T&C you can jump out of that chat and open another. Glad that worked at least once. Hopefully things are just posting slow right now.
And right after I posted it showed up. Thanks Amex!
tulaneksig is offline  
Old Feb 23, 2016, 6:41 pm
  #279  
 
Join Date: Jan 2006
Location: Seattle
Programs: AAdvantage Plat+, FoundersCard, Amex Plat, TR Diamond, Marriott Gold, Wyndham Dia, HH Gold, Hertz 5*
Posts: 785
Originally Posted by BrettSim
I also don't recommend logging in. I got an error too.

But, my first cert I purchased on 13JAN and got credit on 17JAN.
I've never in the past had any problem buying them while logged in, but right now I'm getting the same error whether I'm logged in or out (on Chrome) & once logged out on Firefox:




Our web server encountered an internal error. It was logged to aid our staff in finding a solution.

Please try your transaction again. If the problem persists, call Alaska Airlines Reservations at 1-800-ALASKAAIR (1-800-252-7522).

Server Name: Q_19

Server Time: 2/23/2016 5:39:17 PM

HTTP Request User Host: 192.30.3.147

Error ID: 0FC5C650-131D-446B-A1EC-8F2B5B5E3B1E
huge is offline  
Old Mar 1, 2016, 10:15 pm
  #280  
 
Join Date: Aug 2010
Location: SEA
Programs: Former DL PM that converted to AS MVPG when we moved to SEA
Posts: 24
1 x $50 purchased on Feb 24, reimbursed on Feb 29.
tulaneksig is offline  
Old Mar 4, 2016, 2:21 pm
  #281  
 
Join Date: Feb 2012
Location: SEA
Programs: AS MVPG, Hyatt Globalist
Posts: 47
Another data point: 2 x $100 purchased Feb 20, credits posted Feb 26
AggieWxNole is offline  
Old Mar 7, 2016, 10:00 am
  #282  
 
Join Date: Oct 2015
Programs: AA PLAT, AS MVPG, Hilton Diamond, Hyatt Diamond, SPG Gold
Posts: 7
Data Point

29 FEB, 3 GCs bought, 50/50/100. Posted as: ALASKA AIR GIFT CERTSEATTLE WA

6 MAR, refund posted as: AMEX Airline Fee Reimbursement @ 100 and100.
terminal_v is offline  
Old Mar 19, 2016, 7:25 pm
  #283  
 
Join Date: May 2010
Programs: Hyatt Globalist, HH Diamond, Bonvoy Gold...
Posts: 56
Purchased AS 1 x $100 on Mar 17 and 18. Will report back when reimbursement goes posts.
VIT-B is offline  
Old Mar 21, 2016, 3:44 pm
  #284  
 
Join Date: May 2010
Programs: Hyatt Globalist, HH Diamond, Bonvoy Gold...
Posts: 56
Originally Posted by VIT-B
Purchased AS 1 x $100 on Mar 17 and 18. Will report back when reimbursement goes posts.
Still waiting on one more reimbursement.

Purchased AS 1 x $100 on March 17
Reimbursement March 20
VIT-B is offline  
Old Mar 24, 2016, 12:56 pm
  #285  
 
Join Date: May 2010
Programs: Hyatt Globalist, HH Diamond, Bonvoy Gold...
Posts: 56
Originally Posted by VIT-B
Still waiting on one more reimbursement.

Purchased AS 1 x $100 on March 17
Reimbursement March 20
Just received the 2nd reimbursement from AMEX.

Purchased AS 1 x $100 on March 18
Reimbursement March 23
VIT-B is offline  


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