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Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)

Old Sep 17, 2014, 10:49 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: VegasGambler
Reminder: you must enroll and select AS as your airline BEFORE making a reimbursable purchase. Click HERE to enroll.
As of June 2017 gift certificates are no longer reimbursed. Link to buy gift certicates

According to this thread in the Alaska forum the reimbursement of Alaska Club memberships is no longer a problem. To see how much of your annual credit you've used, log in to AmEx, select the card in question, choose "Membership->Benefits" off the menu bar, scroll down to see the travel credit benefit. (with thanks to Lumpylump76)

Tickets cancelled within 24 hours are refunded back to the card used for the purchase. Tickets for travel dates > 60 days out can be deposited to your wallet when cancelled (this has not been true for some time). Change fees may apply depending on your status. Change fees are waived for MVP Gold and MVP Gold 75k members according to this page: https://www.alaskaair.com/content/mi...ID:MileagePlan (expand "service benefits" towards the bottom of the page). The wallet funds will expire one year after the issue date of the original ticket.
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Airline fee $250/$200/$100 reimbursement reports: AS only (2011-2019)

Old Dec 8, 2015, 6:18 pm
  #211  
 
Join Date: Jul 2014
Programs: O6 GOLD, SPG GOLD
Posts: 122
got credit for 4 X $50 gift certificates.
romania2007 is offline  
Old Dec 9, 2015, 12:59 pm
  #212  
 
Join Date: Oct 2011
Posts: 34
Originally Posted by romania2007
got credit for 4 X $50 gift certificates.
when did you purchase and how long before credit posted?
Tryingtotravel is offline  
Old Dec 9, 2015, 1:26 pm
  #213  
 
Join Date: Jul 2014
Programs: O6 GOLD, SPG GOLD
Posts: 122
Originally Posted by Tryingtotravel
when did you purchase and how long before credit posted?
1 per week for last 4 weeks, credit posts in 4-5 days.
romania2007 is offline  
Old Dec 9, 2015, 3:03 pm
  #214  
 
Join Date: Oct 2011
Posts: 34
Originally Posted by romania2007
1 per week for last 4 weeks, credit posts in 4-5 days.
thanks for the info. if i count business days, tomorrow will be day 5. not sure what to do if credit doesn't post by end of week.... dec 3 purchase date.
Tryingtotravel is offline  
Old Dec 10, 2015, 6:23 pm
  #215  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 12,474
Originally Posted by Tryingtotravel
Anyone gotten credit lately?
For any incidental travel expense?
dayone is offline  
Old Dec 10, 2015, 7:30 pm
  #216  
 
Join Date: Oct 2011
Posts: 34
Originally Posted by dayone
For any incidental travel expense?
my question was just for gc...
Tryingtotravel is offline  
Old Dec 12, 2015, 5:23 pm
  #217  
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 12,474
Originally Posted by Tryingtotravel
my question was just for gc...
My reply was poorly worded. I wanted to expand the discussion to determine if any expenses have been reimbursed lately. That might answer whether there is a general delay or a delay limited to GCs.

Last edited by dayone; Dec 13, 2015 at 8:07 am Reason: Clarity.
dayone is offline  
Old Dec 13, 2015, 5:03 pm
  #218  
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Just my luck! I went to buy a $50 gift certificate this afternoon, and kept running across a server error. I hope they fix it soon.
Points Scrounger is offline  
Old Dec 13, 2015, 10:34 pm
  #219  
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,271
Relax. Don't panic. Don't call.

I see several people here fretting over the fact that their GC purchases have not been quickly reimbursed. You need to relax and just give it time.

Read the other threads for Amex reimbursement (other airlines). You will see a mix of people there freaking out because it has been 5 whole days, and others who have been reimbursed after simply waiting a couple weeks. The Amex T&C say it may take up to four weeks to get reimbursed, so if it's been less than a month, cool your jets, don't freak out, and have a little patience.

Also, anyone who has been dabbling in this for more than a little while knows that occasionally Amex seems to hit some glitch, and reimbursements just stop for a few weeks. This happened from late September through most of October of this year. One day, (around August 28, IIRC) all reimbursements just stopped. None went through until one day in October, at which point all new reimbursements started going through again in just a few days, and the backlog post-August started going through, too.

If you freak out and start calling Amex, you will only bring scrutiny to this, and what you are trying to do is explicitly against their terms, so use your head and do not call. Be patient. It will happen. Delays are now part of this game - if you can't stand a week (or a month) of waiting, this is not the game for you.

Don't panic. Don't call.
nwflyboy is offline  
Old Dec 18, 2015, 8:20 pm
  #220  
 
Join Date: Oct 1999
Location: SAN
Programs: AS MVP Gold, AA Life Plat, Marriott Life Titanium, IHG Plat Amb, Hilton/Hyatt Diamond, Radisson Gold
Posts: 137
Originally Posted by Points Scrounger
Just my luck! I went to buy a $50 gift certificate this afternoon, and kept running across a server error. I hope they fix it soon.
I also experienced an error every time I tried to buy an Alaska gift certificate the past few days. On a whim, I signed out of my account and tried to buy a gift certificate while logged out. The transaction went through with no problem.
blackfur is offline  
Old Dec 18, 2015, 10:09 pm
  #221  
 
Join Date: Oct 2011
Posts: 34
Originally Posted by Tryingtotravel
thanks for the info. if i count business days, tomorrow will be day 5. not sure what to do if credit doesn't post by end of week.... dec 3 purchase date.
I agree do not call Amex bc if they flag enough gcs they'll stop reimbursing us.

Good news: both AS $100 gc and WN (another card) posted on same day: Dec 13 exactly 10 days after purchase.
Tryingtotravel is offline  
Old Dec 19, 2015, 1:03 pm
  #222  
 
Join Date: Apr 2013
Posts: 225
Originally Posted by Tryingtotravel
I agree do not call Amex bc if they flag enough gcs they'll stop reimbursing us.

Good news: both AS $100 gc and WN (another card) posted on same day: Dec 13 exactly 10 days after purchase.
+1.
GC for $50 purchased 12/6, reimbursed 12/16. Just wait.
jeepie is offline  
Old Dec 22, 2015, 11:35 am
  #223  
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Has anyone been able to get the award redeposit fee of $125 refunded?
UA Fan is offline  
Old Dec 22, 2015, 1:45 pm
  #224  
 
Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,271
Originally Posted by Tryingtotravel
Good news: both AS $100 gc and WN (another card) posted on same day: Dec 13 exactly 10 days after purchase.
^
Was your AS GC a single $100, or two $50? Thanks!
nwflyboy is offline  
Old Dec 28, 2015, 9:04 pm
  #225  
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Server error tonight.

Edit: followed instructions to sign out and try as a guest. Success!

Also success calling to change the Amex from UA to AS for the last few days of 2015. ^ (I hadn't used any of the credit yet.)
jackal is offline  

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