Las Vegas Hotels - FHR experience [2010 -2014]
Jul 7, 2012, 11:36 am
#331
Join Date: Apr 2009
Location: Italy 90% - Rest of the World 10%
Programs: Marriott + Hilton. Fly BA and AZ
Posts: 2,912
The $500 is listed as a resort credit so it should be used for food/drink/spa treatments etc. It shouldn't be used to pay for your accomodation or gambling (PTS made this quite clear to me when I asked about the offer).
They should remove the $500, or however much less than that you spend, on food/drink/spa treatments etc. when you check out. I think the resort credit will include taxes, but not so sure whether it includes gratuities.
They should remove the $500, or however much less than that you spend, on food/drink/spa treatments etc. when you check out. I think the resort credit will include taxes, but not so sure whether it includes gratuities.
All clear apart from one bit which is the "It shouldn't be used to pay for your accomodation..."
Are you sure about this? This certainly wasn't made clear to me although I did find it strange that they took this deposit. Surely if you stay one night @ 200$ and spend say 250$ they stay is "free" (gratuities etc. excluded)
Can anybody else who has taken up the offer confirm?
Many thanks^
Jul 7, 2012, 11:41 am
#332
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,991
The Hotel for years was my favorite but in the past few years it's gotten run down and tired. Badly in need of a face lift to the rooms. Am using the Four Seasons on the other side of the lobby
Jul 7, 2012, 11:53 am
#333
Join Date: Aug 2010
Posts: 154
Thanks for your quick reply MoneyBagger
All clear apart from one bit which is the "It shouldn't be used to pay for your accomodation..."
Are you sure about this? This certainly wasn't made clear to me although I did find it strange that they took this deposit. Surely if you stay one night @ 200$ and spend say 250$ they stay is "free" (gratuities etc. excluded)
Can anybody else who has taken up the offer confirm?
Many thanks^
All clear apart from one bit which is the "It shouldn't be used to pay for your accomodation..."
Are you sure about this? This certainly wasn't made clear to me although I did find it strange that they took this deposit. Surely if you stay one night @ 200$ and spend say 250$ they stay is "free" (gratuities etc. excluded)
Can anybody else who has taken up the offer confirm?
Many thanks^
In AMEX's recent brochure sent out to me, it includes this offer and says in the T&Cs, "Platinum members can receive US$500 resort credit to be used towards all room charges including the room rate. US$500 will be deducted from the final bill at check-out". So it can be used for room rates. This is annoying as I was told it couldn't
They should refund your deposit to your card before you check out then.
Jul 7, 2012, 11:56 am
#334
Join Date: Apr 2009
Location: Italy 90% - Rest of the World 10%
Programs: Marriott + Hilton. Fly BA and AZ
Posts: 2,912
Apologies, I am wrong.
In AMEX's recent brochure sent out to me, it includes this offer and says in the T&Cs, "Platinum members can receive US$500 resort credit to be used towards all room charges including the room rate. US$500 will be deducted from the final bill at check-out". So it can be used for room rates. This is annoying as I was told it couldn't
They should refund your deposit to your card before you check out then.
In AMEX's recent brochure sent out to me, it includes this offer and says in the T&Cs, "Platinum members can receive US$500 resort credit to be used towards all room charges including the room rate. US$500 will be deducted from the final bill at check-out". So it can be used for room rates. This is annoying as I was told it couldn't
They should refund your deposit to your card before you check out then.
It really is a great promo - I'll post my experience when I'm back^
Jul 7, 2012, 12:04 pm
#335
Join Date: Aug 2010
Posts: 154
It is a really good promo - I'm annoyed at AMEX as I could technically have used the offer by staying one night at the Aria using the $500, next night at another hotel, stayed the following night at the Aria again using another $500...
I've even got an email from PTS agent stating the $500 cannot be used against the room rate!
Oh well...another complaint to PTS is in order!
Jul 7, 2012, 12:08 pm
#336
Join Date: Apr 2009
Location: Italy 90% - Rest of the World 10%
Programs: Marriott + Hilton. Fly BA and AZ
Posts: 2,912
No worries!
It is a really good promo - I'm annoyed at AMEX as I could technically have used the offer by staying one night at the Aria using the $500, next night at another hotel, stayed the following night at the Aria again using another $500...
I've even got an email from PTS agent stating the $500 cannot be used against the room rate! Oh well...another complaint to PTS is in order!
It is a really good promo - I'm annoyed at AMEX as I could technically have used the offer by staying one night at the Aria using the $500, next night at another hotel, stayed the following night at the Aria again using another $500...
I've even got an email from PTS agent stating the $500 cannot be used against the room rate!
Oh well...another complaint to PTS is in order!I.e. -> check in on Fri check out on Sat, stay at M.O. then go back check in on Sun check out on Mon? Isn't it one per customer?
Jul 7, 2012, 12:15 pm
#337
Join Date: Aug 2010
Posts: 154
Actually it says redeemable one time only in the T&Cs at the bottom - solves that then!
Jul 7, 2012, 12:30 pm
#338
Join Date: Apr 2009
Location: Italy 90% - Rest of the World 10%
Programs: Marriott + Hilton. Fly BA and AZ
Posts: 2,912
Jul 7, 2012, 2:19 pm
#339
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,631
Just stayed in the Aria on this $500 promotion. Booked a corner suite for 280 incl. taxes and resort fee for one night and was told at checkin that I was eligible for an upgrade if available(receptionist seemed to suggest that this was part of the promotion but it might have just been that they had sold out of corner suites).
Was upgraded to a 1500sq foot Penthouse Aria Sky Suite
. Best hotel night ever, separate living room, dining room/kitchen, bedroom and 2 bathrooms incl heated toilet seat. Shower room doubled as a steam room.
Enjoyed spending the remaining $220 on a delicious 4 course room service dinner including bottle of bubbly. As a sky suite I also had access to the lounge for free drinks and snacks. All this for absolutely nothing, very generous promotion.
Well almost nothing, turns out gratuity is not included so I still had to pay this and as a result I ended up not using all of my resort credit not realising this. Still a great deal though.
Was upgraded to a 1500sq foot Penthouse Aria Sky Suite
. Best hotel night ever, separate living room, dining room/kitchen, bedroom and 2 bathrooms incl heated toilet seat. Shower room doubled as a steam room. Enjoyed spending the remaining $220 on a delicious 4 course room service dinner including bottle of bubbly. As a sky suite I also had access to the lounge for free drinks and snacks. All this for absolutely nothing, very generous promotion.
Well almost nothing, turns out gratuity is not included so I still had to pay this and as a result I ended up not using all of my resort credit not realising this. Still a great deal though.
Jul 7, 2012, 2:35 pm
#340
Join Date: Jan 2011
Location: Mountain Time Zone
Programs: AS Million Miler/Marriott Lifetime Titanium/ IGH Ambassador
Posts: 5,991
Just stayed in the Aria on this $500 promotion. Booked a corner suite for 280 incl. taxes and resort fee for one night and was told at checkin that I was eligible for an upgrade if available(receptionist seemed to suggest that this was part of the promotion but it might have just been that they had sold out of corner suites).
Was upgraded to a 1500sq foot Penthouse Aria Sky Suite. Best hotel night ever, separate living room, dining room/kitchen, bedroom and 2 bathrooms incl heated toilet seat. Shower room doubled as a steam room.
Enjoyed spending the remaining $220 on a delicious 4 course room service dinner including bottle of bubbly. As a sky suite I also had access to the lounge for free drinks and snacks. All this for absolutely nothing, very generous promotion.
Well almost nothing, turns out gratuity is not included so I still had to pay this and as a result I ended up not using all of my resort credit not realising this. Still a great deal though.
Was upgraded to a 1500sq foot Penthouse Aria Sky Suite
. Best hotel night ever, separate living room, dining room/kitchen, bedroom and 2 bathrooms incl heated toilet seat. Shower room doubled as a steam room. Enjoyed spending the remaining $220 on a delicious 4 course room service dinner including bottle of bubbly. As a sky suite I also had access to the lounge for free drinks and snacks. All this for absolutely nothing, very generous promotion.
Well almost nothing, turns out gratuity is not included so I still had to pay this and as a result I ended up not using all of my resort credit not realising this. Still a great deal though.
Jul 7, 2012, 3:18 pm
#341
Join Date: Apr 2009
Location: Italy 90% - Rest of the World 10%
Programs: Marriott + Hilton. Fly BA and AZ
Posts: 2,912
Las Vegas Hotels - FHR experience [Beginning Q4 2010]
Enigma - how did you pay for yr gratuity? Did they charge your card and they refunded the difference (deposit minus gratuity)?
Jul 7, 2012, 3:53 pm
#342
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,631
I also got a 2pm checkout although they rang me at 12:05pm asking me if I needed help with my bags(the most backhanded polite way to say "why haven't you checked out yet?"). They didn't seem to believe me when I said I was told on checkin that I had a 2pm checkout but after being put on hold, they said they were extending my checkout to 2pm. Go figure.
Jul 8, 2012, 1:06 pm
#343
Join Date: Dec 2009
Location: States
Posts: 367
Venetian
The FHR site currently shows the Venetian as giving, in addition to the horrible breakfast many have spoke of:
"A complimentary lunch or dinner for up to two people per room, excluding alcohol, taxes and gratuities, once during your stay."
Can anyone elaborate on what this lunch or dinner consists of? Coupon vouchers? fixed menu at limited restaurant choices? Quality of choices? Worth anywhere near $100?
Also, it seems there is no mention of $100 spa credit anymore at Venetian, instead of lunch or dinner
"A complimentary lunch or dinner for up to two people per room, excluding alcohol, taxes and gratuities, once during your stay."
Can anyone elaborate on what this lunch or dinner consists of? Coupon vouchers? fixed menu at limited restaurant choices? Quality of choices? Worth anywhere near $100?
Also, it seems there is no mention of $100 spa credit anymore at Venetian, instead of lunch or dinner
Last edited by frankiwa; Jul 8, 2012 at 1:34 pm
Jul 8, 2012, 3:31 pm
#344
Join Date: Jul 2005
Location: Ontario, CAN
Posts: 5,813
It is a really good promo - I'm annoyed at AMEX as I could technically have used the offer by staying one night at the Aria using the $500, next night at another hotel, stayed the following night at the Aria again using another $500...
I've even got an email from PTS agent stating the $500 cannot be used against the room rate! Oh well...another complaint to PTS is in order!
I've even got an email from PTS agent stating the $500 cannot be used against the room rate!
Oh well...another complaint to PTS is in order!
Jul 8, 2012, 3:35 pm
#345
Join Date: Oct 2008
Location: SEA
Programs: All Around Nobody
Posts: 861
The FHR site currently shows the Venetian as giving, in addition to the horrible breakfast many have spoke of:
"A complimentary lunch or dinner for up to two people per room, excluding alcohol, taxes and gratuities, once during your stay."
Can anyone elaborate on what this lunch or dinner consists of? Coupon vouchers? fixed menu at limited restaurant choices? Quality of choices? Worth anywhere near $100?
Also, it seems there is no mention of $100 spa credit anymore at Venetian, instead of lunch or dinner
"A complimentary lunch or dinner for up to two people per room, excluding alcohol, taxes and gratuities, once during your stay."
Can anyone elaborate on what this lunch or dinner consists of? Coupon vouchers? fixed menu at limited restaurant choices? Quality of choices? Worth anywhere near $100?
Also, it seems there is no mention of $100 spa credit anymore at Venetian, instead of lunch or dinner