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AA Award: Cathay Pacific / CX availability, etc. (2018-2022 archive)

Old Nov 19, 2014, 10:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Prospero
Awards: All Cathay Pacific / CX (Including First and Business Class)
Questions, Availability, Discussion


NOTE: Multiple reports starting in June 2021 that CX is allowing only a 24 hour hold and could cancel reservations not being ticketed beyond 24 hours.

Please feel free to use this thread for questions regarding CX Economy, Premium Economy, First and Business Class award redemption using AAdvantage miles, as well as questions regarding award availability, routings and related issues. Please go to the Cathay Pacific Asia Miles Forum to discuss or ask about meals, equipment, service, etc. on CX, as there is an existing wealth of information there - and this is the American Airlines AAdvantage Forum .

AA Flight award chart for oneworld and partner airlines

Other related threads that may be of interest:

FT Discrepancy between CX Award Search and AA availability: Discrepancy between QF and CX award search and AA availability

FT How , When to Select CX Seats on CX Award: How / when to select seat on a Cathay (CX) award / flight (consolidated)

FT Cathay Pacific Experience - Seats / Interline/ Baggage FAQs: Cathay Pacific Experience / Seats / Interline / Baggage FAQs

Also, for Rules about awards, see AA oneworld and Other Airline Partner Award information, rules (2015 on).

Expert Advice:

Only "MileSAAver" awards apply to oneworld and AA partners.
Premium Economy seats are not available with AAdvantage awards, may be soon as AA sells Premium Economy Feb 2017.

Be aware that what you see on the BA, JL, or QF sites may not be visible to the AA reservations folks. You may want to note the flight on which the F award seat is shown as "available" on those sites and if the AA agent doesn't see any availability suggest that the AA agent check that specific one again. If the AA agent still cannot see it, thank them, hang up, and call back a little later.

Sometimes CX will make flights available for award booking to CX frequent flyers, but not release the seats immediately for other oneworld frequent flyers. Usually though, the seats, if not taken by CX frequent flyers, are released after a while to other OW programs.

Although CX may release seats for award earlier, AA can book them no more than 331 days prior to departure. The awards that CX does release are available as early as 355 days prior to departure for CX and BA frequent fliers, and sometimes that means the awards you want w AA miles will be snatched up prior to the 331 day mark.

*** AA does not have a set schedule to load flights. They can load it anytime after midnight 331 days out. Most of the time it is within a couple to 12 hours of that. Other times, it can be a full day or a day and a half afterwards, especially on the weekends where there's most variability. Unlike JL award space, it is not a specific time of day.

4Keep in mind that when booking eastbound space to North America that it's one day later in HKG so that space usually becomes available 330 days in advance to North America; this is not always true, since CX has already loaded the availability a month prior to AA - it is just up to AA to load and release the seats on SABRE, so it typically ends up being 330 days out, but not necessarily.

Similarly... if you are trying to book westbound, US->HKG->Somewhere then AA may not be able to book the HKG->Somewhere segment 331 days in advance of the US->HKG flight, if it is still 332 days out in HKG. As it is the flights from US->HKG that are hardest to get, if you find a seat US->HKG at the 331 day mark when it is first available for booking through AA but cannot book the continuation, you can just put that US->HKG segment on hold with AA, then call back the next day when connecting flights will be loaded into the system to try to book the onward flight from HKG.

AA does not charge "YQ" surcharges [what they sometimes call "fuel surcharge"] on CX award segments (BA Avios does), thus the taxes and fees on your "free" ticket on CX or KA are almost always significantly less than for the same routing on BA.

There is a Hong Kong Departure Tax (HK) of $120 HKD (approx $15.50 USD) on every segment departing Hong Kong. Exemptions apply. If your ticket includes this tax and you qualify for an exemption, a refund can be applied for either in person at HKIA landside or via post to Civil Aviation Department. AA charges this tax for children under 12 years of age despite the exemption. In order to obtain a cash refund at HKIA, you will need passenger passport, passenger boarding pass, passenger ticket receipt showing the fare calculation line which will show the HK tax being charged. This receipt can be obtained at any AA counter worldwide including HKIA as well as Airport Express in-town check-in (AA check-in). As the AA counter at HKIA operates only during limited hours, Airport Express in-town check-in would be the the convenient option.

Not all CX flights offer First class; CX Business is markedly different on long haul and regionally configured aircraft.

If you're looking for multiple seats in First on a particular flight but can find only some but not all that you're looking for, take what's available in F, then take the rest of the seats you want on J (if available) on the same flight, and check back periodically to see if an F seat has opened up for award. There is no additional charge (in money, although there will be in miles) to change to an award to a higher cabin of service (e.g., J to F, Y to F, Y to J) as long as the award keeps the same origin/destination airports.

Be aware your award must conform to some rules on a) MPM (Maximum Permitted Mileage - your award routing can not exceed 125% of the most direct routing available); a useful tool is Great Circle Mapper.

The Most Significant Carrier (transpacific usually, CX in most of these posts,) must offer a non-"constructed" fare between your origin and destination (you might find an unconstructed fare between DFW and SIN, but might not from Killeen to SIN).

If you can't pick your CX seats online, either due to them being blocked or you just want to call, you need to first get the CX PNR from AAdvantage at 1-800-882-8880. Then call CX at 1-800-233-2742. Some seats that are blocked on CX website are assignable via AA reservations. Close to departure AA can even assign 2A, 2K.

Note: if the Cathay Manage booking tool doesn't appear to recognize your CX PNR, you need to enter your first name AND middle name, separated by a space, in the "First Name" field.

AAward bookings containing CX flights that are put on hold will be restricted to only 24hrs, not the usual 5 days.

Frequently Asked Questions
What are the patterns for west coast routes?
Because LAX has 4 daily flights to HKG, it tends to be the easiest option for blocks of 3 or more J award seats. SFO and YVR only have 2 daily flights and even if 5 award seats were initially released at 355 days prior to departure, some of those may be gone by the time the 331 day mark rolls around. If you need 4 or 5 J award seats on these west coast routes, either use Avios to book at 355 days or consider routing through LAX where there may still be availability at 331 days out.

Can I visit my companion in First Class if I'm in Business Class?
"Up-cabin visits" are not permitted per CX policy, though have been granted under special circumstances. But putting crew in the awkward position of being asked to violate policy is generally frowned upon. Down-cabin visits are permitted ex-USA. However, on flights to the USA, down-cabin visits are not permitted and this rule is vigorously enforced.

Posts made in 2017 may be read in ARCHIVE: 2017 AA Awards in Cathay Pacific / CX, KA...

Posts made in 2016 may be read in ARCHIVE: AA Awards on Cathay Pacific (2016).

Posts made in 2015 may be read in ARCHIVE: AA Awards on Cathay Pacific (2015).

Posts made in 2014 may be read in ARCHIVE: Awards: CX / Cathay Pacific / (inc. F and J) - 2014.

N.B. Older posts have been moved and archived to: Cathay Pacific / CX (inc. First and Business Class) award - ARCHIVED.
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AA Award: Cathay Pacific / CX availability, etc. (2018-2022 archive)

Old Feb 18, 2018, 6:45 pm
  #121  
 
Join Date: Nov 2009
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Originally Posted by mrstraveler
Yes, the puddle jumper is domestic but the final destination is JFK via HKG. So I assumed I would have to go through customs and baggage/security again.
You would need to do immigration/security on departure from bkk.

As your first flight is domestic you will not go through immigration to say you are leaving the country.

Thailand works on your final point of exit from the country.... Which in your case is bkk.
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Old Feb 19, 2018, 12:51 pm
  #122  
 
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Are there any data points to support that Cathay Pacific has ever opened up additional F availability between 331 and 14 days out? Ive got 1 seat in F and 1 seat in J for a HKG to JFK flight and am trying to upgrade the J to an F. Ive got an alert set on Award Nexus but Im trying to set expectations with myself if realistically this is going to come down to the last two weeks. Its my return flight and Im hoping I dont have to bother with it while I am on my trip.
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Old Feb 19, 2018, 12:55 pm
  #123  
 
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Originally Posted by ATX1989
Are there any data points to support that Cathay Pacific has ever opened up additional F availability between 331 and 14 days out? Ive got 1 seat in F and 1 seat in J for a HKG to JFK flight and am trying to upgrade the J to an F. Ive got an alert set on Award Nexus but Im trying to set expectations with myself if realistically this is going to come down to the last two weeks. Its my return flight and Im hoping I dont have to bother with it while I am on my trip.
IME select, very few NA flights have an additional F seat (or two, as I saw once) open up before T-14 days. I'd say it's more common on European routes, but still exceedingly rare. So...I wouldn't get my hopes up, but you very well could be pleasantly surprised by an Award Nexus alert one day.
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Old Feb 19, 2018, 2:07 pm
  #124  
 
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Originally Posted by ATX1989
Are there any data points to support that Cathay Pacific has ever opened up additional F availability between 331 and 14 days out? Ive got 1 seat in F and 1 seat in J for a HKG to JFK flight and am trying to upgrade the J to an F. Ive got an alert set on Award Nexus but Im trying to set expectations with myself if realistically this is going to come down to the last two weeks. Its my return flight and Im hoping I dont have to bother with it while I am on my trip.
I grabbed a F seat on BOS-HKG for ~35 days from now that was F5 (it is now F4). Like the previous poster said, it is exceedingly rare, but I have seen it happen occasionally, typically on less-demanding routes (like BOS, ORD) and less so on JFK.
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Old Feb 19, 2018, 6:10 pm
  #125  
 
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Does CX always release 1-2 F seats at 330d? I found a flight with 6 seats available, but none at available for award booking.
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Old Feb 19, 2018, 8:13 pm
  #126  
 
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Originally Posted by fenix8o0
Does CX always release 1-2 F seats at 330d? I found a flight with 6 seats available, but none at available for award booking.
No. It doesn't make commercial sense for CX to have a blanket policy to always release one seats on every single flight F cabin. It often happens, but it's not a guarantee, and probably not even most of the time.

Plus, the CX availability windows opens 360 days in advance. The 330 days advance booking window is AA's, not CX's.
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Old Feb 19, 2018, 10:04 pm
  #127  
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confirming award possible

Originally Posted by BOStonTravels
Can I route from India to Israel via HKG on a single award on Cathay using the 30,000 Business class AA Award between Indian Subcontinent and Middle East?

Many thanks
AAgent confirmed and easily booked this 30K award using CX from India to Israel in business class.
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Old Feb 20, 2018, 1:50 pm
  #128  
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Originally Posted by BOStonTravels
AAgent confirmed and easily booked this 30K award using CX from India to Israel in business class.
Is this in a regional Business Class seat or long haul?
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Old Feb 20, 2018, 6:25 pm
  #129  
 
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Originally Posted by FlightNurse
Is this in a regional Business Class seat or long haul?
Long-haul seat on both legs.
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Old Feb 20, 2018, 8:24 pm
  #130  
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Originally Posted by dkc192
Long-haul seat on both legs.

correct, HKG-TLV is over 10 hours!
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Old Feb 20, 2018, 9:30 pm
  #131  
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Running into the KA issue. BA and QF show plenty of availability HKG-KUL 310 days out. AA agents cannot see it.
Any work arounds?
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Old Feb 20, 2018, 10:50 pm
  #132  
 
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Originally Posted by rankourabu
Running into the KA issue. BA and QF show plenty of availability HKG-KUL 310 days out. AA agents cannot see it.
Any work arounds?
Besides hanging up and calling again, try waiting a day or two. Sometimes the inventories sync up and then AA can see it.
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Old Feb 21, 2018, 6:40 am
  #133  
 
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Originally Posted by BOStonTravels
AAgent confirmed and easily booked this 30K award using CX from India to Israel in business class.
That's an unusually generous exemption for AA.
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Old Feb 21, 2018, 7:10 am
  #134  
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Originally Posted by iadisgreat
That's an unusually generous exemption for AA.
I dont think its an exemption so much as an easy one stop route based on the award for Indian subcontinent to Middle East. Any other flight (using aadvantage miles) would be three stops from India to Israel unless you routed from certain major Indian cities via LHR or HEL. RJ is the only OW middle eastern carrier that flies to Israel but they do not fly from India.
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Old Feb 21, 2018, 7:55 am
  #135  
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Originally Posted by BOStonTravels
I dont think its an exemption so much as an easy one stop route based on the award for Indian subcontinent to Middle East. Any other flight (using aadvantage miles) would be three stops from India to Israel unless you routed from certain major Indian cities via LHR or HEL. RJ is the only OW middle eastern carrier that flies to Israel but they do not fly from India.
The fact that other routings require more stops generally has no bearing in cases like this.

Indian Subcontinent and Middle East are still treated as one region by AA for the purposes of the 3rd region routing rules. So AA allowing a connection in a 3rd region (or really 2nd region in this case, Asia 2) on what is essentially an award wholly within one region (Indian Sub/ME) is surprising. Especially in this case as flying say DEL-HKG-TLV is backtracking tons and flying almost 3 times the distance of say DEL-DOH-AMM-TLV.

Definitely a weird exception. Even connecting from India-LHR-TLV as you mentioned is shorter distance wise than connecting in HKG.
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