I just found a couple flights didn't post that my wife (business owner) and son (employee) took that were paid for using Citi TYP points. They earned miles, but no Business Extra points. I tried submitting a credit request but it tells me "Ticket Number entered is not valid for Business Extra Credit" when I hit 'submit'. This was an AA flight (SFO-JFK) and was even upgraded using a BXP1. Do I have to call or are these types of tickets bought with 'points as cash' really not eligible for credit?
Also, my daughter and I were on the same flight, but ours were not paid with Citi TYP and they earned BE points just fine.

There's nothing theoretical about it. If the business extra number is not entered at booking or by AA, it won't post.

I had a few of these booked through Concur. I assume you copy/pasted the 001XXXXXXXXXX number into the Ticket Number field? If so - the field limits the input length to the exact no. of integers in a ticket number (10) so your last three digits got cut off and that's why it wasn't a valid ticket number. Try pasting in the ticket number without the "001" prefix.

in the past ive had mixed success getting these to post since they are special fares. officially i believe the rules are you dont get credit for tickets not purchased through AA. recently they all have been posting though when using the automated request tab, may get flagged and denied if you email the requests as in the past

I had a similar issue with both DL and AA tickets I purchased through American Express. The AA international business class ticket didn't post and I kept getting an invalid message when I try to paste it into my request. Then I had a DL ticket I needed to refund and it was invalid as well. Then I realized that cutting and pasting was picking up an extra digit for both. Once I remove the digit, I submitted my request to business extra for credit for the AA flight and to Delta for the refund. Not sure why the AA flight didn't post originally but getting the credit was a matter of watching how I cut and pasted the ticket number.

I thought I had done all that correctly, but I went back and tried again and it worked....turns out I hadn't copied the ticket number correctly (I cut off the last 3 digits myself when copying from the AA website) :p

Is it possible to switch a 'Miles + Copay' upgrade to a BXP1 ?

Only thinking of the scenario right now where desired flight is C0, and already ticketed in S.

Obviously can't even waitlist the BXP1 since I'm not booked in G (or higher), but, can waitlist as 'Miles + Copay'.

If it clears at some point prior to departure, could I up-fare to G and switch to BXP1 ?

I only ask because 75% of the time when my waitlisted BXP1 clears the agent assumes it's a miles and co-pay upgrade and proceeds to ask for my CC number, and in fact isn't even sure what a BXP1 is until about ~10 minutes later when I and a supervisor have explained it and that I don't need to pay a co-pay when using it.

Booking
 

I’m new to this, don’t own a business but I was invited in. Most flights are booked though Amex travel. Can I call and somehow add my business extra info to these flights? Or are they not eligible?

thanks so much

Are you entering the airline code part of the ticket number?
If so, don't

Login to the BE website and contact AA with the PNRs of the flights you want to add your BE# to.

If booking on aa.com, it can be in your profile.

Except, I never had issue for flights that I input my Business extra from BA.com.

I have booked about a half dozen AA flights using TY points over the past couple of years, simply email the record locator and my BE account number to [email protected], explaining that the itinerary booked through our travel agency - works EVERY TIME.

Would I be able to use a BXP1 to upgrade a segment and then credit that segment to BA?

I am not sure if someone has already reported this, but FYI….


I called meeting services a couple of weeks ago to request an upgrade certificate for a flight the same week. She asked me for my FedEx/UPS account number to expedited delivery. I told her that I didn’t have an account with either company. She put me on hold for about 5 minutes and then told me that it was done, and that no certificate was needed. She entered the information into my reservation. I was able to use Flagship check-in without a problem.