Jun 13, 2013, 6:55 am
Last edit by: Prospero
Transportation Voucher, "MCO" FAQ
Transportation eVouchers
Link to aa.com eVouchers Terms and Conditions page
Link to aa.com eVoucher page
General Information
Glossary: MCO - Miscellaneous Charges Order
AA issues e-vouchers to those in US 50 states, US Virgin Islands and Puerto Rico as of 28 Nov 2019. Printed green vouchers are still used for those residing elsewhere at this time.
Transportation vouchers issued by American Airlines or American Eagle® are valid for travel on American Airlines, American Eagle and American Airlines codeshare flights (AA*).
These vouchers are also valid for travel on oneworld® itineraries (including oneworld affiliates that must be booked as a codeshare flight marketed by a oneworld carrier) where American Airlines or American Airlines codeshare flights (AA*) is the international carrier.
Note: For oneworld itineraries, international flights are defined as transatlantic, transpacific and flights to and from South America. Flights to and from Alaska, Canada, Mexico, Caribbean, or Central America are not included.
Travel agents may accept American Airlines vouchers (042/043) for full or partial payment for a ticket as an "exchange" document/ticket. If the voucher is less than the ticket the additional monies are collected. If the voucher exceeds the ticket cost an MCO will be issued for the difference as a residual indicating non-refundable and for American Airlines transportation only. Valid one year from date of issue ((you must encumber the voucher before one year has expired since issuance*). There is no change fee / ASC associated with using a voucher. Updated 18 Feb 2015.)
The original post, provided by member IceTrojan, has been placed here so members can edit and update as necessary. Information below has not necessarily been updated; be aware.
FAQ: AA Vouchers
Q. How do vouchers work on AA?
They are treated just like cash towards valid purchases.
Q. What can I use the vouchers on?
Yes, travel vouchers can be used toward the American Airlines and American Eagle flight portion of your trip, but may not be used to purchase any of the non-flight components of your trip such as hotels, rental cars, transfers, activities or insurance. Travel vouchers are not currently accepted online, but may be redeemed by calling AAVacations at 1-800-489-4810.
Q. Can I use the vouchers for ANYTHING else?
No.
Q. Really?
Yes, really.
Q. Are there restrictions on purchasing airfare?
Unlike other airlines that place restrictions on certain fares/dates/times/routes, AA vouchers are just like cash, so you can use them to buy all fares that are available for purchase.
Q. How long do I have to use the vouchers?
One (1) year from date of issuance.
Q. I can't use my voucher in time. How can I extend the expiration date?
AA automatically extended the expiration of some vouchers in 2021. If your expiration date was between January 1, 2021 and May 31, 2021, the new expiration is March 31, 2022.
If you still need to extend the expiration, spend at least part it on any of its valid uses listed above. For example, pay for a cheap throwaway ticket, a speculative ticket, or a 500-mile upgrade certificate. Any unused amount will be sent to you as a new voucher with a new 1-year expiration date.
Q. What if I lose a voucher?
Sorry, you're out of luck. Treat your vouchers like cash.
Q. Can I use the vouchers to buy tickets for someone else?
While vouchers are non-transferable, you may buy a ticket in someone else's name, so long as you are the one presenting the voucher (either by phone or personally at a ticket counter/office). If someone else presents the voucher, the ticket MUST be issued in the name of that on the voucher.
Q. Is there a fee for using the vouchers?
It appears that ticketing at an airport ticket office is still subject to a charge of $30, unless you are EXP.
Note that if you are EXP, these "booking" fees are waived (and any Agent that tells you otherwise is wrong). (thanks SquareDanceGuy)
Note that if you have booked the ticket online and go to the airport to apply a voucher, there are no fees either, regardless of status. (thanks RogerD408)
Q. What happens to the taxes?
This depends on the type of voucher. The following voucher codes are exempt from some of the taxes: Basically, if you use these vouchers to pay for the whole cost of your fare, you will lower the overall costs as some of the taxes do not apply. (thanks uncle wiggly) If you make a partial payment with vouchers, then the associated taxes will likewise be reduced by the same proportional amount. (thanks marshall)
OU is the only voucher taxable, as it's issued against the unused portion of a ticket that has been exchanged (amongst other things). (thanks hillrider)
Q. What if the value of my vouchers exceed the value of my fare? Do I lose it? (thanks ffay005)
Unlike some* other airlines, you do NOT lose the residual value of your vouchers. If the residual value is more than $5, AA will mail you another voucher back as change, and this voucher is valid for one (1) year after its issuance. (thanks whynotfly) *golfmad added the word "some" based on post #440.
Q. How many vouchers can I use at one time?
According to one AAgent, nine (9) was the maximum number of vouchers accepted by the system.
Q. I bought AA tickets from a 3rd party (e.g., travel agent, internet travel site, Priceline/Hotwire). Can I use the vouchers retroactively?
No.
Q. How long does it take to process the vouchers?
After they receive the vouchers, AA will process them within 1-3 days, so it's really dependent on how long it takes the mail to arrive to Florida. AA reservations will accept the vouchers for a phone booking, if the reservation made is at least 12 days prior to departure. It's recommended that if you need to ticket within 2 weeks that you go directly to an Airport Ticket Office, which can process your voucher/s immediately.
Q. How do I apply vouchers to a reservation I have on hold on AA.com?
US: up-to-date in March 2021, UK: up-to-date in January 2022
American Airlines
M.D. 8A701
Fort Worth, TX 76155
USA
The return address for those in the UK and the rest of Europe, who have agreed to send their voucher(s) to AA in the UK, is:
American Airlines
100 Old Hall Street
The Plaza, 7th floor
Liverpool L3 9QJ
United Kingdom
On the envelope under the return address, write:
<Date of first flight, in DD Month format (e.g. 01 Jan)>
Attach a sticky note to the vouchers with the following details:
<First flight number, e.g. AA1234>
<Last name>
<Booking record locator, AKA booking reference>
(Notice: vouchers are not processed sequentially based on date of the voucher/s being received by AA, but rather on flight dates. Flights may show as "Ticket Pending" once the voucher has been applied, and at some time prior to flight (two weeks is usual) it will show "Ticketed" and you should be able to see your ticket number, beginning with "001", in your receipt from your itinerary at aa.com or in your e-Ticket. Also notice that you should photocopy your voucher/s prior to mailing them.)
Q. What if I entered a Business Extra number?
You will have to contact Business Extra to apply the vouchers. Their number is 1-800-433-1790, and they are available 5:00 AM - 12:00 PM, CT, 7 days a week.
Q. What if I live outside the United States and I want to use vouchers?
As the vouchers are in US Dollars, it's probably most convenient to call the US reservations number for a new booking denoted in US Dollars, thus avoiding any currency conversion, except any associated with your credit card. You can call your local reservations number or visit a local Airport Ticket Office (ATO). Beware that there's not a large network of ATOs.
In all likelihood, you will be asked to mail your voucher(s) to AA, so if time is of the essence, you should consider going directly to an ATO, who can process it/them immediately.
Q. How do vouchers work on AA?
They are treated just like cash towards valid purchases.
Q. What can I use the vouchers on?
- Airfare on American Airlines (inc. American Eagle), codeshares, and oneworld itineraries where AA is the international/"governing" carrier.
- 500-mile domestic upgrade stickers (at the airport only).
- Co-payments for upgrades or reduced mileage awards.
- Excess baggage fees.
- Special handling fees (e.g. checked pets), with a traveling passenger (i.e. not cargo).
- Change fees, provided an additional collection of the fare is also being made.
- In the UK, Belgium, Germany and France, vouchers are accepted for Net fares.
- In Switzerland, vouchers are accepted on Q and L class Net fares only.
- In Ireland, vouchers are accepted in Q, O and L class Net fares only.
Yes, travel vouchers can be used toward the American Airlines and American Eagle flight portion of your trip, but may not be used to purchase any of the non-flight components of your trip such as hotels, rental cars, transfers, activities or insurance. Travel vouchers are not currently accepted online, but may be redeemed by calling AAVacations at 1-800-489-4810.
Q. Can I use the vouchers for ANYTHING else?
No.
Q. Really?
Yes, really.
Q. Are there restrictions on purchasing airfare?
Unlike other airlines that place restrictions on certain fares/dates/times/routes, AA vouchers are just like cash, so you can use them to buy all fares that are available for purchase.
Q. How long do I have to use the vouchers?
One (1) year from date of issuance.
Q. I can't use my voucher in time. How can I extend the expiration date?
AA automatically extended the expiration of some vouchers in 2021. If your expiration date was between January 1, 2021 and May 31, 2021, the new expiration is March 31, 2022.
If you still need to extend the expiration, spend at least part it on any of its valid uses listed above. For example, pay for a cheap throwaway ticket, a speculative ticket, or a 500-mile upgrade certificate. Any unused amount will be sent to you as a new voucher with a new 1-year expiration date.
Q. What if I lose a voucher?
Sorry, you're out of luck. Treat your vouchers like cash.
Q. Can I use the vouchers to buy tickets for someone else?
While vouchers are non-transferable, you may buy a ticket in someone else's name, so long as you are the one presenting the voucher (either by phone or personally at a ticket counter/office). If someone else presents the voucher, the ticket MUST be issued in the name of that on the voucher.
Q. Is there a fee for using the vouchers?
It appears that ticketing at an airport ticket office is still subject to a charge of $30, unless you are EXP.
Note that if you are EXP, these "booking" fees are waived (and any Agent that tells you otherwise is wrong). (thanks SquareDanceGuy)
Note that if you have booked the ticket online and go to the airport to apply a voucher, there are no fees either, regardless of status. (thanks RogerD408)
Q. What happens to the taxes?
This depends on the type of voucher. The following voucher codes are exempt from some of the taxes: Basically, if you use these vouchers to pay for the whole cost of your fare, you will lower the overall costs as some of the taxes do not apply. (thanks uncle wiggly) If you make a partial payment with vouchers, then the associated taxes will likewise be reduced by the same proportional amount. (thanks marshall)
OU is the only voucher taxable, as it's issued against the unused portion of a ticket that has been exchanged (amongst other things). (thanks hillrider)
Q. What if the value of my vouchers exceed the value of my fare? Do I lose it? (thanks ffay005)
Unlike some* other airlines, you do NOT lose the residual value of your vouchers. If the residual value is more than $5, AA will mail you another voucher back as change, and this voucher is valid for one (1) year after its issuance. (thanks whynotfly) *golfmad added the word "some" based on post #440.
Q. How many vouchers can I use at one time?
According to one AAgent, nine (9) was the maximum number of vouchers accepted by the system.
Q. I bought AA tickets from a 3rd party (e.g., travel agent, internet travel site, Priceline/Hotwire). Can I use the vouchers retroactively?
No.
Q. How long does it take to process the vouchers?
After they receive the vouchers, AA will process them within 1-3 days, so it's really dependent on how long it takes the mail to arrive to Florida. AA reservations will accept the vouchers for a phone booking, if the reservation made is at least 12 days prior to departure. It's recommended that if you need to ticket within 2 weeks that you go directly to an Airport Ticket Office, which can process your voucher/s immediately.
Q. How do I apply vouchers to a reservation I have on hold on AA.com?
- Call Web Services at 1-800-222-2377 or 1-918-832-1384 (6:00 AM - 2:00 AM CT, 7 days a week). In the UK, call 08-45-601-0619 (8:30 AM - 5:00 PM UK time, Monday-Friday).
- Give them the PNR and tell them you would like to apply vouchers.
- They will give you instructions on how to send the vouchers in.
- Pay any balance with a credit card.
US: up-to-date in March 2021, UK: up-to-date in January 2022
American Airlines
M.D. 8A701
Fort Worth, TX 76155
USA
The return address for those in the UK and the rest of Europe, who have agreed to send their voucher(s) to AA in the UK, is:
American Airlines
100 Old Hall Street
The Plaza, 7th floor
Liverpool L3 9QJ
United Kingdom
On the envelope under the return address, write:
<Date of first flight, in DD Month format (e.g. 01 Jan)>
Attach a sticky note to the vouchers with the following details:
<First flight number, e.g. AA1234>
<Last name>
<Booking record locator, AKA booking reference>
(Notice: vouchers are not processed sequentially based on date of the voucher/s being received by AA, but rather on flight dates. Flights may show as "Ticket Pending" once the voucher has been applied, and at some time prior to flight (two weeks is usual) it will show "Ticketed" and you should be able to see your ticket number, beginning with "001", in your receipt from your itinerary at aa.com or in your e-Ticket. Also notice that you should photocopy your voucher/s prior to mailing them.)
Q. What if I entered a Business Extra number?
You will have to contact Business Extra to apply the vouchers. Their number is 1-800-433-1790, and they are available 5:00 AM - 12:00 PM, CT, 7 days a week.
Q. What if I live outside the United States and I want to use vouchers?
As the vouchers are in US Dollars, it's probably most convenient to call the US reservations number for a new booking denoted in US Dollars, thus avoiding any currency conversion, except any associated with your credit card. You can call your local reservations number or visit a local Airport Ticket Office (ATO). Beware that there's not a large network of ATOs.
In all likelihood, you will be asked to mail your voucher(s) to AA, so if time is of the essence, you should consider going directly to an ATO, who can process it/them immediately.
Obsolete posts from 2014-2015 have been archived to: ARCHIVE: Transportation Voucher / vouchers / "MCO" FAQ and master thread.
Older obsolete posts from 2013 and before, can be read in: ARCHIVE: Transportation Voucher / vouchers / "MCO" FAQ and master thread (consol.).
Transportation e- and paper Voucher / vouchers / "MCO" FAQ and master thread
Feb 13, 2021, 9:30 am
#826
Join Date: Feb 2009
Location: PWM
Programs: AA Lifetime Gold, 1MM, Bonsai Plat-Pro, Bonvoy Gold, IHG Platinum
Posts: 381
Redeeming e vouchers
OK, I thought I had this eVoucher thing figured out... until I tried to use them! is there a way to use them online? if so, how? when I get to the payment page of a booking it has a button for "Flight Credits" and another for "Trip Credits" Both looking for a Number starting with 001 My eVouchers have numbers starting with 6006xxxxxxxxxx and a 4 number pin. What am I missing? THX RT
EDIT: Found my answer, "Other Forms of Payment" so Simple, I looked passed it! RT
EDIT: Found my answer, "Other Forms of Payment" so Simple, I looked passed it! RT
Last edited by roadtriper; Feb 13, 2021 at 9:49 am Reason: Update
Feb 14, 2021, 8:16 am
#827
Join Date: Feb 2009
Location: PWM
Programs: AA Lifetime Gold, 1MM, Bonsai Plat-Pro, Bonvoy Gold, IHG Platinum
Posts: 381
e Voucher Data Points
OK, I thought I had this eVoucher thing figured out... until I tried to use them! is there a way to use them online? if so, how? when I get to the payment page of a booking it has a button for "Flight Credits" and another for "Trip Credits" Both looking for a Number starting with 001 My eVouchers have numbers starting with 6006xxxxxxxxxx and a 4 number pin. What am I missing? THX RT
EDIT: Found my answer, "Other Forms of Payment" so Simple, I looked passed it! RT
EDIT: Found my answer, "Other Forms of Payment" so Simple, I looked passed it! RT
Canceled trip last year for myself , 2 employees and their wives. all award travel from my account with paid MCE Seats received 5 separate eVouchers for the MCE Refunds @$95 ea My email address was on all the tickets and the MCE was paid from my CC, all Vouchers emailed to the 5 different names at my email acct.
Just booked a Paid Ticket for My Business Partner (not on the canceled itn. ) and was able to use the eVouchers without any problem. entered in just like gift cards except they have an Expiry Date. it would appear that whoever holds the eVoucher can use it like cash on any U.S. ticket you need the Voucher # The pin# and the amount.
I believe if the employees email address had been on the Canceled reservation, they would have been sent the voucher? the voucher itself has no name on it .
AA has made this Super Simple! RT
Mar 3, 2021, 6:46 pm
#828
Join Date: Aug 2017
Programs: AA PLT, IHG Spire
Posts: 551
Just updated the mailing address in the wiki, looks like they are using a mail drop in Texas now, probably because of COVID. Hopefully this will be my last paper voucher, and everything will be e-vouchers from now on.
American Airlines
M.D. 8A701
Fort Worth, TX 76155
American Airlines
M.D. 8A701
Fort Worth, TX 76155
Mar 7, 2021, 12:13 pm
#829
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097
Combining paper vouchers and eVouchers
When ticketing at the airport desk, can one combine paper vouchers with eVouchers for one booking?
Aug 15, 2021, 8:44 am
#830
Join Date: Mar 2007
Location: Berlin
Posts: 1,765
I had an eVoucher replace a paper voucher after almost all my flights were canceled in spring 2020. Reading the Wiki, as a German resident, it seems I should have received a new paper voucher, as this new eVoucher is not usable for flights originating outside the US. Has anyone had success using the eVoucher under the terms of the original paper voucher?
Oct 28, 2021, 6:10 am
#831
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Short version: What strategies are there for extending the life/retaining value of e-Vouchers behind their one-year expiration date?
Long version: Had a trip booked for June 2020, but—you know already. Used a portion of the issued credits to buy tickets earlier this year; residual value was isssued as two e-Vouchers expiring in early 2022.
I have a lot of award travel coming up, but of course these e-Vouchers can’t be used to pay taxes/fees on awards. If I don’t have firm plans for paid travel by the time expiration rolls around, are there methods for keeping the ball in the air, so to speak? Just buy a speculative revenue ticket with the proceeds & change or cancel down the road?
Long version: Had a trip booked for June 2020, but—you know already. Used a portion of the issued credits to buy tickets earlier this year; residual value was isssued as two e-Vouchers expiring in early 2022.
I have a lot of award travel coming up, but of course these e-Vouchers can’t be used to pay taxes/fees on awards. If I don’t have firm plans for paid travel by the time expiration rolls around, are there methods for keeping the ball in the air, so to speak? Just buy a speculative revenue ticket with the proceeds & change or cancel down the road?
Oct 28, 2021, 12:21 pm
#833
Join Date: Apr 2007
Posts: 1,857
Similar question to beltway - a family member has a paper voucher issued June 2020. Normal expiration would have been June 2021. AA told them it had been extended through 12/31/2021, but I'm not able to find that anywhere on AA's website. I do see "Travel Vouchers expiring between January 1, 2021 and May 31, 2021 are automatically extended to expire on March 31, 2022". Does this mean people whose vouchers were issued earlier will have a longer window to use them?
Any travel she has through 12/31/21 is already paid for by work. She won't be able to use this until February or March. Is there a chance that this voucher could be extended to 3/31/22 as well? I haven't been keeping track with how flexible AA is being these days.
So does buying a cheap ticket or upgrade cause a new voucher to be issued for the remaining balance, thus extending the expiration by a year? Would a refundable speculative ticket provide the ability to get a refund in the form of a new voucher with a later expiration?
Any travel she has through 12/31/21 is already paid for by work. She won't be able to use this until February or March. Is there a chance that this voucher could be extended to 3/31/22 as well? I haven't been keeping track with how flexible AA is being these days.
So does buying a cheap ticket or upgrade cause a new voucher to be issued for the remaining balance, thus extending the expiration by a year? Would a refundable speculative ticket provide the ability to get a refund in the form of a new voucher with a later expiration?
Oct 28, 2021, 12:40 pm
#834
Join Date: Dec 2004
Posts: 7,905
Similar question to beltway - a family member has a paper voucher issued June 2020. Normal expiration would have been June 2021. AA told them it had been extended through 12/31/2021, but I'm not able to find that anywhere on AA's website. I do see "Travel Vouchers expiring between January 1, 2021 and May 31, 2021 are automatically extended to expire on March 31, 2022". Does this mean people whose vouchers were issued earlier will have a longer window to use them?
So does buying a cheap ticket or upgrade cause a new voucher to be issued for the remaining balance, thus extending the expiration by a year? Would a refundable speculative ticket provide the ability to get a refund in the form of a new voucher with a later expiration?
Last edited by rrgg; Oct 28, 2021 at 12:46 pm
Oct 28, 2021, 5:28 pm
#835
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,551
Is there any limit to the number of times you can cancel and re-use the same funds, as long as they are used within the relevant time window?
Example: Buy a ticket on April 1, 2021. Cancel it November 1, 2021, buying another ticket for $150. Call that Trip A. You also get a $350 Trip Credit. You use $100 of that trip credit to buy a ticket, call that Trip B.
You now have:
Trip A ($150)
Trip B ($100)
Trip credit ($250)
Can you cancel Trip A and use it for another trip, as long as travel completes by April 1, 2022?
Can you cancel Trip B and use it for another trip, as long as the ticket is purchased by November 1, 2022?
Example: Buy a ticket on April 1, 2021. Cancel it November 1, 2021, buying another ticket for $150. Call that Trip A. You also get a $350 Trip Credit. You use $100 of that trip credit to buy a ticket, call that Trip B.
You now have:
Trip A ($150)
Trip B ($100)
Trip credit ($250)
Can you cancel Trip A and use it for another trip, as long as travel completes by April 1, 2022?
Can you cancel Trip B and use it for another trip, as long as the ticket is purchased by November 1, 2022?
Jan 3, 2022, 12:55 pm
#836
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,268
Turns out, I now Have 6 paper vouchers (2 for 3 passengers each). EXP desk told me I'd get trip credit each time, but apparently they were wrong.
Has anyone had luck getting them converted recently to trip credits?
Also, my understanding is that they can be used by anyone. Is that correct? The reason I ask is that 2 of the passengers are kids based in the UK. I paid for the Tix and would be the one using the vouchers in the future.
Thanks!
Has anyone had luck getting them converted recently to trip credits?
Also, my understanding is that they can be used by anyone. Is that correct? The reason I ask is that 2 of the passengers are kids based in the UK. I paid for the Tix and would be the one using the vouchers in the future.
Thanks!
Jan 27, 2022, 9:02 am
#837
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,737
Hi All, having difficulty getting my head around the differences between Flight Credit / eVouchers / Trip Credit.
A return trip from the UK to the Caribbean via MIA, cancelled voluntarily by the passenger, would result in a Trip Credit? correct?
This can be used to book travel for anyone and must be redeemed over the phone? Is it a physical thing, or purely electronic?
Thanks.
A return trip from the UK to the Caribbean via MIA, cancelled voluntarily by the passenger, would result in a Trip Credit? correct?
This can be used to book travel for anyone and must be redeemed over the phone? Is it a physical thing, or purely electronic?
Thanks.
Mar 28, 2022, 8:41 pm
#838
Join Date: Nov 2005
Posts: 60
I have an eVoucher expiring in 4 days and after sifting through this thread it seems I can either book a refundable fare, cancel it and get a new voucher with expiration one year from ticketing or book a low fare and then the residual value would also be reissued as a new voucher. How quickly does AA send out new vouchers with residual value. My question can I book a fare, get a new voucher within 24 hours, then cancel the ticket and get a second voucher issued for the 24 hours cancellation which would then also be good for another year? Thanks
Jun 8, 2022, 12:41 pm
#839
Join Date: Jun 2022
Posts: 12
I searched throughout this thread and couldn't find a clear answer so hopefully someone will know the answer.
How long after canceling a flight via AA.com will I be issued a usable voucher? I have a flight booked that I'm considering cancelling and using the voucher to rebook a different itinerary but I want to make sure I'll have the voucher in my hands soon enough to take advantage of a good deal on the other itinerary. Flight prices seem to change daily (or more) so I'm curious how long it will take between canceling a flight and being able to use the issued voucher on booking a new flight.
Thanks for the help!
How long after canceling a flight via AA.com will I be issued a usable voucher? I have a flight booked that I'm considering cancelling and using the voucher to rebook a different itinerary but I want to make sure I'll have the voucher in my hands soon enough to take advantage of a good deal on the other itinerary. Flight prices seem to change daily (or more) so I'm curious how long it will take between canceling a flight and being able to use the issued voucher on booking a new flight.
Thanks for the help!
Jun 8, 2022, 12:51 pm
#840
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
I searched throughout this thread and couldn't find a clear answer so hopefully someone will know the answer.
How long after canceling a flight via AA.com will I be issued a usable voucher? I have a flight booked that I'm considering cancelling and using the voucher to rebook a different itinerary but I want to make sure I'll have the voucher in my hands soon enough to take advantage of a good deal on the other itinerary. Flight prices seem to change daily (or more) so I'm curious how long it will take between canceling a flight and being able to use the issued voucher on booking a new flight.
Thanks for the help!
How long after canceling a flight via AA.com will I be issued a usable voucher? I have a flight booked that I'm considering cancelling and using the voucher to rebook a different itinerary but I want to make sure I'll have the voucher in my hands soon enough to take advantage of a good deal on the other itinerary. Flight prices seem to change daily (or more) so I'm curious how long it will take between canceling a flight and being able to use the issued voucher on booking a new flight.
Thanks for the help!
I did this the other day. AFAICT you need to use the desktop website. App and mobile site don't offer the "change" option, only "cancel" (at least, I couldn't find it). Using the "request desktop site" option on your mobile browser is sufficient.