The "Things AA is getting right" thread

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Yesterday | 8:31 am

#61

no1cub17

Join Date: Aug 2012

Programs: AA PLT, SPG Gold

Posts: 2,445

Quote:

Originally Posted by quinella66

THIS! I forgot to mention in the post above but this is a core reason I am happy to be platinum or higher. First/business upgrades are a crapshoot and impossible when we travel as family of 3, but MCE will suffice since we are all tall. Hoping this doesn’t change.

Wouldn't it be nice if LCC actually installed MCE seats though? Like how many actual MCE seats are there on the 738? 6 right? Thankfully most of our flying is on E75s and CR7s which still actually have a decent proportion of MCE thanks to the scope clause. But look at a UA seat map sometime, it's wild how much more economy plus they offer in comparison.

Yesterday | 10:24 am

#62

ryanbriar

Join Date: Nov 2011

Location: Boston, MA

Programs: AA 1MM CK, DL Plat, Hilton Diamond, Bonvoy Ambassador (RIP SPG), Hyatt Globalist

Posts: 2,682

Quote:

Originally Posted by cardinal53

Depending on inventory, EXP are sometimes offered complimentary upgrades to PE at check-in (even with no SWU requested and no need for cabin rolls). It's been an unpublished benefit for years, but not one you can count on as it is only offered when they're many open seats in PE.

I believe it is covered here and in another thread.

Quote:

Originally Posted by Stripe

Many good opportunities for miles redemptions.
Except for CLT, clubs are not ridiculously overcrowded. (Anxiously waiting for new AUS club.)
Warm nuts during meals on mainline flights.
Free inflight Wi-Fi.
Rebooking process via the app during irrops ("golden ticket").
Reasonably transparent about delay reasons via comments on ExpertFlyer and (now) via messages in the app and on the website.

AA does plenty to offset these positives (sloppy operations, uncomfortable seats, indifferent onboard service, poor IFE, useless SDC process) but they do some things right.

All very good points, particularly on flight changes beyond IROPS. I had a massive schedule change with DL after a RUC had been applied, and it was pulling teeth to remain in D1 without a five hour connection.

The stealth SDFC change hasn’t gotten enough airtime. I’m surprised one of the blogs hasn’t picked up on it.

gophish11 likes this.

Yesterday | 10:51 am

#63

Antarius

FlyerTalk Evangelist

Join Date: Aug 2012

Location: KHOU/KIAH

Programs: AA EXP | Marriott LT Plat | Hyatt Explorist

Posts: 13,330

Quote:

Originally Posted by Spock Seat

1) PLT members get Flagship Lounge for International Itineraries (except Canada and Mexico).
2) PLT members get Admirals Club for US/Canada Itineraries.
3) Lifetime 3MM Platinum Members still waiting to become Lifetime Emeralds, snap the finger AA and make it happen.

FL access also excludes Caribbean, Central America, northern South America (Colombia, Venezuela, Bolivia, Ecuador, Peru, Guyana etc. ). All of these places get AC access though.

Quote:

Originally Posted by Unimatrix One

6. Not sure if this counts, but I really like Oneworld. It's the most integrated and seamless of the three big alliances.

This is a big one for me. Overall average airline quality + integration is a big selling point.

Quote:

Originally Posted by EXP100

You guys should spend a bit of time on OMAAT and VFW. Both are full of intelligence challenged individuals that swear ULCCs can make money by lowering fares, paying crew and staff more, paying out cash compensation for delays, getting rid of hidden fees and having copious levels of customer service. I'm not sure they've ever left a basement.

Hard pass. Both of those blogs are leeches that repackage content from FT and Reddit (coupled with some copious credit card shilling)

ryanbriar likes this.