Major App Interface Change
May 3, 2026 | 12:48 pm
#1
Original Poster
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 4,238
Major App Interface Change
I just opened my AA app to look at some reservations and I'm seeing the interference looks totally different. Instead of the old card style, the look is completely diffrent...
This was the old style:
This was the old style:
Last edited by donotblink; May 3, 2026 at 12:57 pm
May 3, 2026 | 1:23 pm
#3
Join Date: Nov 2011
Location: Boston, MA
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Posts: 2,656
May 3, 2026 | 1:49 pm
#4
Join Date: Oct 2013
Location: SFO
Programs: AA EXP, UA Plat, Hyatt Glob, Hilton Diamond, Marriott Plat
Posts: 6,235
Noticed it several days ago also. Only thing that stood out was display of FFN on each tab. Kind of preferred the quick drop-down to see the inbound flight info rather than the pop-up screen that now happens, but not a big deal either way.
May 3, 2026 | 1:51 pm
#5
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Join Date: Apr 2013
Location: PHX
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Posts: 62,274
Overall it's a more modern looking interface. Wish (among other things) AA would adopt UA app's ability to track your inbound plane back to infinity.
May 4, 2026 | 1:03 am
#6
Join Date: Aug 2002
Location: WAS/TYO
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Is anyone able to access the Promotions section of the app since the most recent update? I haven't been able to get past this error message the last 3 days in the Android app:
-FlyerBeek
-FlyerBeek
May 4, 2026 | 6:34 am
#7
Join Date: Jun 2019
Location: NYC/DC
Programs: AA, Bonvoy, Delta, Amtrak, JB
Posts: 1,855
I have been receiving that error message on my Samsung Galaxy S on and off for about a month now.
May 4, 2026 | 6:37 am
#8
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Join Date: Feb 2001
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May 4, 2026 | 6:47 am
#9
Join Date: Jun 2015
Location: DAY
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May 4, 2026 | 8:24 am
#10
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May 4, 2026 | 8:30 am
#11
Join Date: Jan 2010
Programs: AA EXP
Posts: 41
Same as the rest of you, though the activity section has been better since that UI refresh was pushed out, so I assume the promotions and rewards tab issues are tied to the upgrade (and their refreshes not being deployed yet).
Instead of clearing data, if you log out, shut down the app, then log in again, you should be good. Avoids the issue of having your notification preferences cleared when you delete cache/data.
Instead of clearing data, if you log out, shut down the app, then log in again, you should be good. Avoids the issue of having your notification preferences cleared when you delete cache/data.
May 4, 2026 | 8:44 am
#13
Join Date: Jan 2013
Location: California
Programs: AA EXP 2MM, HH DIA, Hertz PC, GE + Pre✓, Amazon Super Special Prime
Posts: 1,074
New UI isnt too bad, a little clunky yesterday when traveling, but I think it is a getting used to it thing.
I like how the boarding passes show up now, that seems to be an improvement!
AJNEDC - you have to go into the specific flight/leg info for the wait list info, assuming its close enough in to the actual flight. There was a button near the left side of screen for wait list.
I like how the boarding passes show up now, that seems to be an improvement!
AJNEDC - you have to go into the specific flight/leg info for the wait list info, assuming its close enough in to the actual flight. There was a button near the left side of screen for wait list.
May 4, 2026 | 10:37 am
#14
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under “flight details” there’s a section for aircraft type, but it doesn’t actually contain any info
