Missing AA miles from Cathay Flight
Aug 7, 2024 | 8:29 pm
#1
Original Poster
Join Date: May 2010
Posts: 7
Missing AA miles from Cathay Flight
Been a month since my Cathay intl trip. AA # was on the ticket and booking but never credited. I also submitted missing flight request on AA site 2-3 weeks ago and zero response. Calling CS I just get automated message saying to use online tool and disconnect.
Do I need to contact Cathay or AA about missing miles? Is there a specific # that handles such issues?
Do I need to contact Cathay or AA about missing miles? Is there a specific # that handles such issues?
Aug 7, 2024 | 9:29 pm
#3
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 46,142
If this was an economy class ticket, was it in an eligible fare basis for accrual of miles, since only Y, B and H classes are eligible
If on a discount economy ticket, it would explain no miles credited , though unsure whether they should appear as zero credit item
If in Y,B,H economy class or in business or 1st class , then perhaps call Advantage but use options to get through to a human or use an online chat service
If on a discount economy ticket, it would explain no miles credited , though unsure whether they should appear as zero credit item
If in Y,B,H economy class or in business or 1st class , then perhaps call Advantage but use options to get through to a human or use an online chat service