Using my cc for my wife's award booking
Jul 17, 2022, 9:38 pm
#1
Original Poster
Join Date: Aug 2016
Programs: AA
Posts: 35
Using my cc for my wife's award booking
So I book her trip using her miles but I want to pay for the associated charge with my card. The system rejects this, saying that the name on the cc must exactly match the passenger's name. Rather than use one of her cards, I continue with my card but substitute her name for mine. No, she is not on this card, but the system accepts her name without hesitation. Everything's hunky-dory, or so it seems.
Is this is another known glitch or is it something for me to worry about?
Is this is another known glitch or is it something for me to worry about?
Jul 17, 2022, 10:02 pm
#2
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,943
It's coded into the web site. It can be overridden by an agent if you call. My wife's name on her AA account is not the same as on her CC so she can't pay online. I would have thought that the card issuer would check for a match so that your payment would have bounced.
Jul 17, 2022, 10:41 pm
#4
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
So I book her trip using her miles but I want to pay for the associated charge with my card. The system rejects this, saying that the name on the cc must exactly match the passenger's name. Rather than use one of her cards, I continue with my card but substitute her name for mine. No, she is not on this card, but the system accepts her name without hesitation. Everything's hunky-dory, or so it seems.
Is this is another known glitch or is it something for me to worry about?
Is this is another known glitch or is it something for me to worry about?
Jul 17, 2022, 11:01 pm
#5
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Jul 17, 2022, 11:06 pm
#6
Original Poster
Join Date: Aug 2016
Programs: AA
Posts: 35
As do we: different last names. And though "the name on the CC definitely does not need to match the passenger's name" may be true, the system still demands that it does. I'll phone tomorrow and get it fixed.
Last edited by JuanTT; Jul 17, 2022 at 11:11 pm
Jul 18, 2022, 3:55 am
#7
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,400
If she bought a ticket for you, it would still need her card online just like if I buy a mileage ticket for my family or SO, it needs my name and not the actual passenger traveling.
