Bumped from First Class
Feb 22, 2022 | 10:18 am
#16
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA Plat/1.5MM, AA PltPro, B6 M4 25for25, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 7,336
I had this happen on a JFK-SFO recently. Got upgraded to business cabin at T-48 but couldn't get a seat assignment before or at checkin. Went to the gate at T-1 and it appears the business cabin was overbooked. Gate agent was all confused, and after I insisted a little, gave me a seat in the business cabin. Actually curious if worked only because it was a 3-cabin aircraft and she bumped someone else up to First, which was mostly empty, rather than bump me down.
My guess is their process for regular vs. lower-cost paid upgrades, now that they are aggressively pushing those, is not perfectly in sync.
My guess is their process for regular vs. lower-cost paid upgrades, now that they are aggressively pushing those, is not perfectly in sync.
Feb 22, 2022 | 10:49 am
#17
Join Date: Feb 2021
Posts: 31
This! If F is empty in this case on a 3-cabin they would op-up some J pax to F to accommodate J pax. The reason why J was likely oversold was that the F cabin excess space was floated down to allow the oversell. This happens all the time. Not sure what the reason for the OPs issue was.
Feb 22, 2022 | 11:14 am
#18
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,887
This! If F is empty in this case on a 3-cabin they would op-up some J pax to F to accommodate J pax. The reason why J was likely oversold was that the F cabin excess space was floated down to allow the oversell. This happens all the time. Not sure what the reason for the OPs issue was.
Feb 22, 2022 | 11:25 am
#19
Join Date: Jun 2020
Location: BOS
Programs: AA EXP, Hyatt Glob, Amex Plat, CSR
Posts: 279
EF will often show a few spaces remaining in J even if all seats are taken. The last three seats in F will count against that number. If EF shows space in J at departure, they will process that number of upgrades from Y to J and op-up from J to F.
This was especially common before FD reopened.
This was especially common before FD reopened.
Feb 22, 2022 | 11:34 am
#20
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS Platinum, Hertz President's Circle, IHG Plat, Hyatt Discoverist, Marriott Silver
Posts: 12,508
Thanks everyone -
To answer some questions:
There was no equipment change. It was an E175 with 12 first class seats when I booked and what I flew on.
F was filled up, so no broken seat.
I dont have status with American.I generally fly with them 5-10x a year and have their Platinum card.
To answer some questions:
There was no equipment change. It was an E175 with 12 first class seats when I booked and what I flew on.
F was filled up, so no broken seat.
I dont have status with American.I generally fly with them 5-10x a year and have their Platinum card.
Feb 22, 2022 | 11:59 am
#21
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
On the other hand since he has the credit card he will probably make AA Gold under the new LP program (assuming that he uses the card)
Feb 22, 2022 | 12:26 pm
#22
Original Poster
Join Date: Dec 2019
Location: DCA/IAD
Programs: Marriott Titanium, Hilton Diamond, Delta Platinum, AA Platinum Pro, United Silver
Posts: 240
Feb 22, 2022 | 4:12 pm
#23
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,615
Was there an FA undergoing training? I flew AS from FAT - LAX yesterday and 1C was blocked for the FA who was having "on the job" training. He was sat in 1C for take off and landing. Maybe something like that?