AA Operated by PSA No small rollaboard carry on baggage?
#16
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#17
Join Date: Dec 2011
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I've flown plenty of regional jets with UA, DL, AA over the years and this has been an issue with Express Jet (UA and now gone) and Piedmont (AA). Within the last month, had FA on Piedmont E145 get downright nasty about it. I have a small Tumi underseater I bought specifically because it fits in the E145 overhead without a problem, and has been on plenty, including the inbound E145 flight the day before on another carrier (as I recall). She said is because the bags are heavy and break the overheads ... nevermind my computer bag which weighs more but has no wheels went into overhead. Even the gate agent wondered why so many duffle bags and small bags were coming back up to get tagged, as the FA was turning away ALL non-personal item carryons. I gate checked the Tumi, we were late touching down and waited 10 minutes for the bag, I was grateful I had 3hr connection. I have no problem with airline rules, but the inconsistency between the regional carriers and variety of "reasons" is what is so frustrating and annoying.
Last edited by dorisrpas; Apr 15, 2022 at 9:15 pm Reason: Was mistaken about carrier - my experience was actually on Piedmont. So corrected from PSA to Piedmont.
#18
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#19
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#21
Original Member
Join Date: May 1998
Location: BHM
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Policy Change?
I just boarded PSA AA Flight #5036 DFW-BHM on a CRJ-900. Three roller boards were allowed in First class. Mine was not. Mine was smaller than this allowed and is always allowed on Delta CRJ flights. I am just curious when this policy changed.
#22
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#23
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#25
Join Date: Feb 2013
Location: DCA
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Now that being said, with my snark out of the way, my personal experience is that anything that looks like a suitcase is a toss-up when it comes to the CRJs. Usually the GAs will deny them wholesale because they don't want people trying to fit them, failing, and then having to come back up the jetbridge for valet tags. To be safe, I've just gone to a duffel for all CRJ flights.
But more importantly, I'd like to see PSA go away altogether. Any flight that they operate is just a mess of operational issues piled onto the bad equipment. My main business route keeps flipping between them (with CR7/9s) and Republic (with E175s) and it is like night and day.
But more importantly, I'd like to see PSA go away altogether. Any flight that they operate is just a mess of operational issues piled onto the bad equipment. My main business route keeps flipping between them (with CR7/9s) and Republic (with E175s) and it is like night and day.
#26
Join Date: Nov 2007
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I've flown PSA CR9's 3x in the last 6 months and was rejected with my midsize roller every time. I even tried carrying it sideways (wheels in the back) but was shot down. Another reason I hate the CRx and strongly prefer ERJ-17x. Although this policy does seem to be unique to PSA.
#27
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Yes, as mentioned above this is unique to PSA's operating certificate. Has nothing to do with whether a CRJ overhead can actually accomodate a rollaboard bag (which it certainly can). Even some AA gate agents don't seem to realize this at stations that also service other AA regionals. Saw one get into a loud argument with a PSA FA earlier this year over this exact issue.
-FlyerBeek
-FlyerBeek
#28
Join Date: Jun 2004
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I've flown PSA CR9's 3x in the last 6 months and was rejected with my midsize roller every time. I even tried carrying it sideways (wheels in the back) but was shot down. Another reason I hate the CRx and strongly prefer ERJ-17x. Although this policy does seem to be unique to PSA.
PSA gets some operational benefit out of this policy (which is as good as law when the FAA signs off on the airline's program and manuals) and in the end benefits customers by way of fewer denied boardings, shuffling around of passengers on board, etc. Sometimes it comes down to some preference or personal vendetta on behalf of the FAA individuals assigned to oversee that carrier's certificate. Sometimes it changes.... I remember when the E-170 came out, Republic (or was it Shuttle America at that point) was prohibited from anything at all other than safety card/airline-provided literature in the seat pockets during take-off and landing. Flight attendants would ask people to remove books, water bottles, etc. Allegiant until a couple years ago was forbidden from allowing underseat bags at the exit row. Cape Air isn't allowed to let passengers use electronics of any sort on the airplane, even in airplane mode, to include noise canceling headphones. None of this translates very well to 99% of the customer base, and to be honest a lot of employees of these airlines can't articulate the reasons or understand there is a difference from other airlines.
#29
Join Date: Nov 2007
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Yes, as mentioned above this is unique to PSA's operating certificate. Has nothing to do with whether a CRJ overhead can actually accomodate a rollaboard bag (which it certainly can). Even some AA gate agents don't seem to realize this at stations that also service other AA regionals. Saw one get into a loud argument with a PSA FA earlier this year over this exact issue.
-FlyerBeek
-FlyerBeek
#30
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I strictly avoid PSA flights specifically due to them having this policy. I got hit by this once 4-5 years ago. Never again. I ended up having a heated argument with the captain on the jetbridge after the flight. Such a stupid policy.