AA and the Verifly app (issues, experiences)
Jul 6, 2021, 8:48 am
#91
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,048
It is possible. I just used a 4 of the 6 tests for my family. Each person creates an account (of in the case of children, you create a dependent under your own account) and then you connect to the proctor. There's no issue with using the 6-pack for 6 different people. That said, I have two unopened tests in case anyone is interested, feel free to send me a direct message.
Jul 6, 2021, 9:15 am
#92
Join Date: May 2004
Posts: 177
I created the accounts on my mobile device and used a laptop for the actual proctored exam. I didn't try using my iphone for the proctored exam so I'm not sure if that's possible. I had both kids under my account and my wife simply logged in under her account, on the same laptop, when it was her turn.
Jul 6, 2021, 9:52 am
#94
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,048
Jul 6, 2021, 9:56 am
#95
Join Date: Nov 2010
Location: MDE
Programs: AA-PLT, HH-GLD, PP
Posts: 1,511
I created the accounts on my mobile device and used a laptop for the actual proctored exam. I didn't try using my iphone for the proctored exam so I'm not sure if that's possible. I had both kids under my account and my wife simply logged in under her account, on the same laptop, when it was her turn.
You can use your iPhone to upload the test report, but you must first save the file to the iPhone from your email.
Jul 6, 2021, 3:31 pm
#96
Join Date: Feb 2006
Location: DFW
Programs: AA Gold, HH Diamond
Posts: 193
i had a great experience using verifly. i do wish they had their countries listed in alphabetic order on the trips page. adding my covid info and my qr code for my health visa were quick and fast. i added my two kids on my trip without issue. Verifly must have improved their service based on some of the early responses on this thread.
Jul 6, 2021, 8:02 pm
#97
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
App
Once he got the results, he loaded them onto Verifly which is only available on mobile devices, iOS and Android.
Last edited by mrkymark; Jul 7, 2021 at 10:20 am Reason: Correction
Jul 6, 2021, 8:12 pm
#98
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
Same
They know it's not required as a few days ago it just had a small green checkmark next to it - now it just lays pending with the checkmark gone.
I think the app makers are simply overwhelmed with the number of scenarios involved in this travel world.
No excuse though, a pretty poor app so far. I'm pretty sure it will not save me time at the airport.
Jul 6, 2021, 8:31 pm
#99
Join Date: May 2004
Posts: 177
You're confusing what I used for what. The Mac laptop I used for the eMed telemedicine. The Verifly app is on the iPhone (or Android). There's no saving of anything from your email necessary. Once the eMed test is complete, it will show up as a pass under your user profile. GL.
Jul 7, 2021, 11:13 am
#100
Join Date: Nov 2010
Location: MDE
Programs: AA-PLT, HH-GLD, PP
Posts: 1,511
You're confusing what I used for what. The Mac laptop I used for the eMed telemedicine. The Verifly app is on the iPhone (or Android). There's no saving of anything from your email necessary. Once the eMed test is complete, it will show up as a pass under your user profile. GL.
Jul 9, 2021, 2:15 pm
#101
Join Date: Mar 2017
Programs: BA GGL, GfL, Hilton Diamond, Hyatt Lifetime Globalist, AllAccor Diamond, Marriott Ambassador Elite
Posts: 1,042
Green pass in Verifly and still can’t check in
Anyone struggling with this? Verifly tells me I’m good to go and I have a green circle round my picture BUT the AA app and website tell me I haven’t complied and to down Verifly and upload docs to it before I can check in….
Jul 9, 2021, 4:27 pm
#102
Join Date: Jul 2021
Posts: 1
I am traveling this weekend to Italy and am planning to use Verifly. I entered my Covid vaccination records and it was accepted. Now, it won't let me enter my Covid test from today (when I got to my "checklist" there's an item "Covid-19 Test Review" with a green check, which is weird, since I haven't entered anything, and when I tap on it nothing happens. Is this a bug or is the app trying to say that if proof of vaccination is provided, no Covid testing needs to be submitted?
Jul 10, 2021, 12:35 pm
#103
Join Date: Nov 2002
Location: San Francisco, CA
Programs: US CP, *wood Gold, Marriott gold, Hilton something
Posts: 1,458
I'm a bit confused. We're trying to use the app (against my better judgement about the data they collect and how they store it) for a DFW-CDG trip. France does not require a negative test for people who are fully vaccinated. But the app seems to require inputting a test as step one. So it seems, unless we go get a test (not easy in our rural part of Montana on a Saturday) then we cannot checkin via the mobile app at all.
If VeriFly isn't current with the French regs, I'm not sure how much stock AA should put in them as a partner.
If VeriFly isn't current with the French regs, I'm not sure how much stock AA should put in them as a partner.
Jul 10, 2021, 3:57 pm
#104
Join Date: Jan 2008
Location: DFW - Fort Worth
Programs: AA EXP 3MM, 5yr CK, Flying Blue, Delta, Hyatt Explorist, Bonvoy Lifetime Gold Elite
Posts: 18
I am traveling to Greece via the UK. I entered that info on the UK passenger locator form. Trying to load the passenger locator form on Verifly. Have the QR code but the app asks for an arrival test reference number, which I don't have since I am transiting.
Seems to render the app pretty useless. what am I missing?
Seems to render the app pretty useless. what am I missing?
Jul 10, 2021, 8:11 pm
#105
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Have u looked at the requirements for Italy???
I am traveling this weekend to Italy and am planning to use Verifly. I entered my Covid vaccination records and it was accepted. Now, it won't let me enter my Covid test from today (when I got to my "checklist" there's an item "Covid-19 Test Review" with a green check, which is weird, since I haven't entered anything, and when I tap on it nothing happens. Is this a bug or is the app trying to say that if proof of vaccination is provided, no Covid testing needs to be submitted?