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-   -   AA changes the confirmed upgrade (C and A ) process [EF now updated] (https://www.flyertalk.com/forum/american-airlines-aadvantage/2027409-aa-changes-confirmed-upgrade-c-process-ef-now-updated.html)

CK92008 Jun 18, 2021 2:13 pm

AA "C" Inventory No Longer Available for Mileage Upgrades
 
Really frustrated here, perhaps I missed something. I did an inventory search using expert flyer for a trip from LAX to FCO on 10/6/2021 at 650PM connecting through London. Showed 7 "C" seats available in the inventory.

Bought an economy seat and called American to upgrade.

Agent answered and said no upgrade seats available. Huh ? She said "recent changes to the system, C seats are now same as revenue and miles , but upgrade seats using miles not always available if doing money and co-pay.

This made no sense to me, I never had an issue before. Agent was rather rude and short.

Is this accurate ? I thought if "C" space was available upgrade seats were good to go

donotblink Jun 18, 2021 2:16 pm

The agent is correct, but if you use the "awards an upgrades" section of EF, you will be able to query the subset of C inventory available for upgrades.

donotblink Jun 18, 2021 2:17 pm

please see this thread for more info: https://www.flyertalk.com/forum/amer...w-updated.html

CK92008 Jun 18, 2021 2:20 pm


Originally Posted by donotblink (Post 33339283)
The agent is correct, but if you use the "awards an upgrades" section of EF, you will be able to query the subset of C inventory available for upgrades.

I was absolutely using the Awards section in EF

javabytes Jun 18, 2021 2:24 pm


Originally Posted by CK92008 (Post 33339290)
I was absolutely using the Awards section in EF

You likely missed the other part of the instructions: search one segment at a time, because EF search results for AA award/upgrade inventory are not valid for connecting flights.

https://cimg6.ibsrv.net/gimg/www.fly...60b42499f6.png

Antarius Jun 18, 2021 2:24 pm


Originally Posted by CK92008 (Post 33339290)
I was absolutely using the Awards section in EF

AA doesn't fly LAX-FCO, so if you searched with a connection, you likely got rubbish data back.

You'll need to look for each segment individually

donotblink Jun 18, 2021 2:25 pm


Originally Posted by CK92008 (Post 33339290)
I was absolutely using the Awards section in EF

were you searching for connecting flights one-by-one? just an individual flight? or trying to search for an entire multi-leg trip in one search?

CK92008 Jun 18, 2021 2:25 pm


Originally Posted by lrdpenn (Post 32769023)
Besides upgrade scanning, EF inventory alerts for both sold our flights and SDC are a super valuable use case.

If I wanted to SDC after an upgrade cleared to a flight with sold out J cabin I could often set a J alert on my desired flight and SDC as soon as it was J > 0. Who knows if I would have even cleared on the new flight if I was originally booked on it. Well worth the subscription!




1 Connections






Business - Upgrade (Including 2-Cabin Domestic First) https://www.expertflyer.com/include/images/help.png C 7 AA 134 0 LAX
10/06/21
6:50 PM LHR
10/07/21
1:15 PM 77W Daily
93% / 20m
https://www.expertflyer.com/include/...xclamation.png
https://www.expertflyer.com/include/images/details.png
https://www.expertflyer.com/include/images/seat-map.png Business - Upgrade (Including 2-Cabin Domestic First) https://www.expertflyer.com/include/images/help.png C 7 AA (BA) 6455 0 LHR
10/07/21
3:40 PM FCO
10/07/21
7:20 PM 319 T,W,Th,Sa
NA / NA

Antarius Jun 18, 2021 2:29 pm

AA 136 (7:50 PM departure from LAX-LHR) does show C2.

AA 134 is C0

CK92008 Jun 18, 2021 2:32 pm


Originally Posted by ExpertFlyer Voice (Post 33229533)
Yes as noted previously the A/C inventory shown via the Award & Upgrade search is the upgrade allocation. Just be sure to search each segment individually, upgrade inventory results are NOT valid for segments that are part of a connection, only for individual segments. AA's system applies married segment logic when it shouldn't so that's the workaround.

I see, just looked at the individual segment, LAX to LHR not avail. the LHR to FCO on BA (codeshare is avail)

Antarius Jun 18, 2021 2:33 pm


Originally Posted by CK92008 (Post 33339317)
I see, just looked at the individual segment, LAX to LHR not avail. the LHR to FCO on BA (codeshare is avail)

AA upgrade inventory on BA flights is meaningless. Your SWU/miles +copay aren't valid there.

As I posted in the other thread, one flight does have C space. AA 136.

CK92008 Jun 18, 2021 2:38 pm

OK, so can I use AA upgrade on a BA codeshare? There is an earlier flight the has C7

LAX to LHR flight 6991

donotblink Jun 18, 2021 2:39 pm


Originally Posted by CK92008 (Post 33339337)
OK, so can I use AA upgrade on a BA codeshare? There is an earlier flight the has C7

LAX to LHR flight 6991

No, you can only use miles to upgrade flights operated by AA.

Antarius Jun 18, 2021 2:40 pm


Originally Posted by CK92008 (Post 33339337)
OK, so can I use AA upgrade on a BA codeshare? There is an earlier flight the has C7

LAX to LHR flight 6991

No. Only AA operated and marketed flights. Therefore BA LAX-LHR and LHR-FCO cannot be upgraded.

AA136 (LAX-LHR) is showing C2. Try that.

CK92008 Jun 18, 2021 2:44 pm


Originally Posted by Antarius (Post 33339343)
No. Only AA operated and marketed flights. Therefore BA LAX-LHR and LHR-FCO cannot be upgraded.

AA136 (LAX-LHR) is showing C2. Try that.

Not showing that 10/6/2021


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