AA offers TOD “tens of dollars” First Class & Upgrades
#31
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
There are various processes on other carriers to try and make more revenue on the higher cabins - not sure how trying to sell the product is somehow a bad thing as implied by some - BA has offers to upgrade bookings post purchase on some routes for a fixed fee - have seen other airlines have a big for upgrade ( such as MH) - maybe it will just be trying to put forward paying the fare differece, but I would doubt that it would put a lot of effort into something which can already be done by the , I suspect, few people who which to do this over the phone
#32
Join Date: Feb 2012
Programs: AA Gold, HIltonHonors Diamond, KrisFlyer Silver, BW Diamond
Posts: 109
I believe that US Air used to do this. I would get an email a week before the flight, or when checking in, with an offer for an upgrade. Me thinks it is a good idea. Too many people think they are entitled to upgrades.
#33
Original Poster
Join Date: Sep 2000
Location: DCA/IAD
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Oh, so in exchange for being loyal to a particular vendor (including being willing to route via an intermediate city when a non-stop is available from a competing vendor), what are to we expect for our loyal patronage?
#34
Join Date: May 1998
Location: australia
Posts: 5,762
#35
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Join Date: Jan 2002
Posts: 44,600
space available upgrades are there for when there is available space - if the airline can sell the seats, that is surely the aim?
If it leads to more affordable business class fares , isn't that a good thing?
#36
Join Date: Mar 2015
Location: Austin, TX - AUS
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#37
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Join Date: Jan 2002
Posts: 44,600
I agree that it isn't copyimg Delta or United , but is hardly innovative given that in 1992 Virgin Atlantic brought out Mid Class and Eva Air brought out Economy Deluxe - coming out 26 years after it was 1st introduced is hardly innovative
#38
Join Date: Apr 2008
Location: CLT
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Posts: 1,133
Is it fair to assume that the difference between these offers and LFBUs is that these may be offered regardless of how many people are on the upgrade list?
#39
Join Date: Sep 2014
Location: IAD/DCA/BWI
Programs: AA Executive Platinum
Posts: 579
Same here! Last week it took over an hour and transfer between three departments because of the corporate code on my ticket and a debate on which department could upfare it, not to mention the $50 fee to claim PNR. I’m happy to buy first class — please dear god sell me an upsell easier than AA has been doing it to this point.
#40
Join Date: Jun 2016
Location: Dallas, TX
Posts: 134
On today's earnings call a question came up regarding an IT improvement going live. The response was that the initiative was "post purchase but pre flight" and involved an upsell of the premium cabin "by the end of May".
Anyone else hear this? It was around 49:15 in the call.
Oh boy............
Anyone else hear this? It was around 49:15 in the call.
Oh boy............
#41
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
All three legacy carriers got swept up in the freebie domestic UG during the financial crisis. AA to a lesser extent. With the economy on screech and a market for paid FC seating, but an unwillingness of employers to pay for it or to ticket and collect the fare difference from employees themselves, the current hybrid seems to have gained favor.
But, it is a PITA for both AA and the traveler. A simple and automated system which can take advantage of the same dynamic pricing for UG's as AA uses for fare bucket allocation in the first place, makes all the sense in the world.
This also does not become a reason to jump ship. Both UA and DL use the system.
But, it is a PITA for both AA and the traveler. A simple and automated system which can take advantage of the same dynamic pricing for UG's as AA uses for fare bucket allocation in the first place, makes all the sense in the world.
This also does not become a reason to jump ship. Both UA and DL use the system.
#42
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
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Not to mention AA's partner BA, which has had WT+ for years.
#43
Join Date: Dec 2003
Location: NYC
Posts: 6,433
Allowing upgrades for the price difference between Y and F does not appear to be something anyone can reasonably complain about. Allowing upgrades for TOD is another matter. In addition to the problem of fewer elite upgrades, if one can reliably upgrade to F for less than the fare difference, why buy F in the first place?
#44
Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Gold, Delta Platinum, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 2,066
I enjoy FCM w/ Delta. As a Platinum, if I see a flight looks heavily booked in F and the offer is reasonable, I sometimes go ahead and pay the FCM amount. The good part about Delta is that if you buy up prior, you get extra EQD and EDM's as if you had purchased a First Class fare on that segment.
Why do I feel that AA will find a way to give you no extra EQD or EQM? They will still consider it a coach ticket. Let's hope that is not the case, but I don;t seem them make this user friendly.
Why do I feel that AA will find a way to give you no extra EQD or EQM? They will still consider it a coach ticket. Let's hope that is not the case, but I don;t seem them make this user friendly.
#45
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Join Date: Jun 2001
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Yes, one can expect sales of upgrades without regards to length of the upgrade list. The key word being 'available' as noted by Dave Noble. You see what they've done in five years to saver award availability, right? If you need a high reliability of free upgrades to be happy you better be CK or scheduling counseling sessions.
Last edited by 3Cforme; Apr 28, 2019 at 5:39 am