Jan 1, 2019, 2:12 pm
Last edit by: JDiver
Welcome to the 2019 "NEWBIE LOUNGE"
Ask Your Consolidated / Combined AA Questions Here (flame free)
MODERATOR GUIDEPOST:
MODERATOR GUIDEPOST:
(This post can only be edited by moderators.)
Welcome to the Newbie Lounge!
Welcome to the Newbie Lounge!
Welcome to Flyertalk!
The Newbie Lounge is a place for newer and less experienced members to ask their questions about American Airlines and the AAdvantage program and have answered by our more experienced and knowledgeable members. Feel free to ask any question related to American Airlines and AAdvantage here.
NOTE: This is a "flame free" thread; flaming, personal criticism for "failing to search" etc. is not allowed (if posted, the post will be summarily deleted, the poster subject to sanctions).
Advanced questions posed by veteran FT users may be moved and / or merged into existing master or GUIDE threads, most of which have Wikiposts at the top of the page that contain summaries of important information.
We volunteer Moderators monitor this "lounge" thread to assist you as well. When browsing the fora, look at the page tops of the various forums. There will be a menu, and often "sticky" threads, and threads with header "wiki posts" (created and maintained by the FlyerTalk community) with important information relating to that forum / topic.
Don't hesitate to contact a moderator or another member if you have any additional questions. You can PM the Moderators by clicking on
, which pops up a message box; the message goes to all this forum's Moderators. Note that unlike some sites with paid staff moderators, FlyerTalk Moderators are volunteers, and most work, travel, go on holiday, etc. You can Private Message us using the PM system (My Flyertalk) and our handles.
We're glad you've chosen to join the Flyertalk frequent flyer community!
Your American Airlines | AAdvantage Forum Moderation Team,
AZ Travels the World, aztimm, dstan, JDiver, JY1024, Microwave
(Our thanks to thread founder / "plank owner" HNL.)
The Newbie Lounge is a place for newer and less experienced members to ask their questions about American Airlines and the AAdvantage program and have answered by our more experienced and knowledgeable members. Feel free to ask any question related to American Airlines and AAdvantage here.
NOTE: This is a "flame free" thread; flaming, personal criticism for "failing to search" etc. is not allowed (if posted, the post will be summarily deleted, the poster subject to sanctions).
Advanced questions posed by veteran FT users may be moved and / or merged into existing master or GUIDE threads, most of which have Wikiposts at the top of the page that contain summaries of important information.
We volunteer Moderators monitor this "lounge" thread to assist you as well. When browsing the fora, look at the page tops of the various forums. There will be a menu, and often "sticky" threads, and threads with header "wiki posts" (created and maintained by the FlyerTalk community) with important information relating to that forum / topic.
Don't hesitate to contact a moderator or another member if you have any additional questions. You can PM the Moderators by clicking on
, which pops up a message box; the message goes to all this forum's Moderators. Note that unlike some sites with paid staff moderators, FlyerTalk Moderators are volunteers, and most work, travel, go on holiday, etc. You can Private Message us using the PM system (My Flyertalk) and our handles.We're glad you've chosen to join the Flyertalk frequent flyer community!
Your American Airlines | AAdvantage Forum Moderation Team,
AZ Travels the World, aztimm, dstan, JDiver, JY1024, Microwave
(Our thanks to thread founder / "plank owner" HNL.)
Check out the following resources:
- GUIDE: FT - AA Forum, LOUNGE DASHBOARD and OSO / IRROPS (Links to most important threads, "Help Desk" assistance threads, the thread with resources for off-schedule operations / irregular operations (including links to AA weather policy and tools), hub airport threads, AA lounge Dashboard for all lounges and lounge related issues.)
- FAQ: American Airlines and AAdvantage - Please check here first! (Our FAQ were originally written for the pre-merger AA forum, but there's still a lot of useful information there.)
- New and uncertain where to start here, and it's about American Airlines? Start in our "NEWBIE LOUNGE" thread, here: link.
- Do you have questions about other travel related issues that do not pertain to AA and are unsure where to start? Visit our Information Desk Forum here: U]link. [/U]
- Especially useful to new members: FAQs (How to post like a pro and more)
- The NEW FlyerTalk: Helpful Hints, Tips and Suggestions to Enhance Your Experience (Information Desk Forum)
- FlyerTalk Glossary (What is all this jargon?)
- Airport Code Guide (How do I decode an airport code / find one for a city?)
Searching can be key to finding important information and answers without waiting for someone to drop by and answer, and it helps prevent that information fragmentation. FlyerTalk Advanced Search can seem quirky to the infrequent user, but it's fairly powerful if one knows how to use it. There are several ways to search:
- Canarsie's Using the Search Feature on FlyerTalk: The Definitive Thread has relocated to the Information Desk Forum; it can be found there.
- One can search FlyerTalk with Google with this web form.
- Or, if you are used to Google search, use Google Advanced Search and insert www.flyertalk.com in the "site or domain" box.
Forum basics: Now that the new AA has become by some measures "the world's largest airline", this new, combined has become a "mega-forum", very large, very active - and theoretically very difficult to find information and easy to lose one's place. Having to search for and sort through dozens - or more - of threads on baggage, airports, minimum connect times or the like could soon become unproductive and discouraging.
To prevent this from occurring, please note we try to:
Keep a few "sticky" threads: such as GUIDE posts, OSO / IROPS, etc. for urgent and quick reference, such as basic "where do I find" reasons
Keep threads to specific topics: Prevent information fragmentation and loss by consolidating questions, answers and discussion of one topic contained in one thread. (This also honors those members who have already shared valuable information and experiences.)
"Popular" threads are likely to have a Wikipost at the head that will summarize important information and have resource links. These are "community property", and as any wiki are established, maintained and updated by the members (with 90 days of tenure and 90 posts on FlyerTalk).
You may find your question or post merged into one of those threads. Be sure that we will leave a link behind from your original thread, and to look up to see if there's a wiki with information. We apologize for any possible inconvenience or difference between this forum and others, but we think you'll like some of the resources and tools here to enable more convenient, comfortable travel on AA and greater knowledge sharing.
Keep it welcoming: We're proud the members of both FFPs have kept the brickbats to a minimum; we want this forum to be welcoming, civil and information rich, so name calling (including calling a member one disagrees with "AApologist") and snark are not tolerated. Posts with such are likely to be summarily deleted in their entirety; repeated such behavior may result in suspension of one's membership privileges or being banned from this forum. Let's keep it friendly and in accordance with the FT Rules.
FlyerTalk Rules (We all agree to abide by these, and are held accountable.)
NOTE: 2019 NEWBIE LOUNGE older posts are here.
The 2018 AA NEWBIE LOUNGE post thread is here
The 2017 AA NEWBIE LOUNGE post thread is here
The 2016 AA NEWBIE LOUNGE post thread is here
Thanks for reading!
ARCHIVE: NEWBIE LOUNGE 2019: Ask "Newbie" AA Questions Here (flame free)
Apr 15, 2019, 3:25 pm
#601
formerly smoaky
Join Date: Jan 2018
Posts: 303
It should have been $150 for the first ticket plus $25 for any subsequent tickets reinstated to the same account at the same time. So assuming the miles for both tickets came from your account you were definitely overcharged. Just call AA back and tell them you were erroneously charged the full $150 twice and ask them to refund part of it.
And yes, this is all one account.
EDIT: The reservation is technically 2x tickets, and I have a layover in between now. It occurs to me they may mean $150 for each leg? But then I might have been charged $150+$25x2? No idea. It went from BNE-HKG-JFK all in one day (obviously time zones make this possible) to an overnight flight from ADL-HKG, then 2 days in HKG followed by a flight to EWR. I figured I'd book the a350 route instead of JFK (777) since I was already incurring charges.
All things considered getting a layover in HK made it worth it to me, but still confused about what exactly I was charged.
Apr 15, 2019, 3:31 pm
#602
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,494
They finally performed their call back (about 6 hours after I initially called them) and I raised this very issue. They said because I hadn't cancelled the reservation and booked a new one, but instead made changes to each ticket (same record locator), I was charged 2x $150 fees. I can't find something on the Aadvantage site that indicates this distinction, but the gentleman I spoke with was clear. Not much I could do. I may try again later.
Apr 15, 2019, 3:44 pm
#603
formerly smoaky
Join Date: Jan 2018
Posts: 303
That is nonsense, especially since it was a simple change to 2 pax on the same PNR with miles all coming from the same account, it should have only been $150 + $25. The $150 fee is the same and it doesn't matter whether you flat out cancel and redeposit or make changes to an award that trigger the fee. The guy might have been clear but he was just making something up to cover the tracks of whatever agent made the mistake originally.
Thanks for the info/letting me know I'm not going nuts!
Apr 15, 2019, 4:08 pm
#604
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,494
The guy I initially spoke with said that I appeared to have been overcharged but then forwarded my call to the guy who said the above. Unless my edit (see above) changes anything, I'll try again tomorrow maybe. Too much time on the phone with AA today -- seems like there are a lot of cancelled flights or something.
Thanks for the info/letting me know I'm not going nuts!
Thanks for the info/letting me know I'm not going nuts!
Apr 15, 2019, 4:31 pm
#605
formerly smoaky
Join Date: Jan 2018
Posts: 303
Yea, it shouldn't change anything. You switched BNE-HKG-JFK to ADL-HKG-EWR. These were always separate awards so the fact that you added 2 days in HKG doesn't matter. With regards to the fee, AA doesn't make any distinctions between cancelling and redepositing vs. changing an existing ticket. Try again tomorrow.
Apr 15, 2019, 6:02 pm
#606
Join Date: Jun 2007
Location: Western Mass
Programs: Delta, American, Flying Blue, Korean Air
Posts: 52
Upgrading to PE on AA award flights booked through BA
I am considering booking award flights via BA on AA. Last year, we booked the same award flights on AA directly and took the option to upgrade to PE for cash. Will AA give me to option to upgrade for cash on a flight booked with Avios?
Apr 16, 2019, 9:22 pm
#607
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 954
any way to redeem miles for Premium Economy on BA?
Apr 16, 2019, 11:54 pm
#608
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Apr 17, 2019, 8:46 pm
#609
Join Date: Jun 2007
Location: Western Mass
Programs: Delta, American, Flying Blue, Korean Air
Posts: 52
Apr 17, 2019, 11:21 pm
#610
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
I don’t know. Load Factor Based Upgrades might be offered at check in, at the counter or at the kiosks. I’m not aware of how an Avios ticket might impact that. Ask, for sure.
Apr 18, 2019, 5:21 am
#611
Join Date: Jun 2007
Location: Western Mass
Programs: Delta, American, Flying Blue, Korean Air
Posts: 52
Thank you, JDiver.
Apr 18, 2019, 2:47 pm
#612
Join Date: Aug 2001
Location: Movieville
Programs: PSA, Air Cal, Tarom Glam Miles (pre-devaluation)
Posts: 228
AA.com will only show me flexible tickets, not advance purchase. Is this a known current issue or is it my bug?
I've tried iPad/Safari plus Macbook Pro/Firefox AND Chrome.
Have selected lowest fares, gone back and forth. Everything.
I've tried iPad/Safari plus Macbook Pro/Firefox AND Chrome.
Have selected lowest fares, gone back and forth. Everything.
Apr 18, 2019, 4:04 pm
#613
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
For when and where? If the lower fares are sold out, the higher ones are all you’ll see.
Apr 18, 2019, 5:29 pm
#614
Join Date: Apr 2019
Programs: AA, HH, HGC
Posts: 14
Heya folks,
Maybe this should be a separate thread, but noob gonna noob:
Do we know if AA is currently allowing Elite Status Challenge offers if you cold call them and ask? I have seen reference elsewhere in thepast, but nothing from the last month or two...
I did perform a search and could not locate a recent post or thread about cold calling for AAdvantage status challenges, although there are many posts about status challenge invites.
Thanks.
Maybe this should be a separate thread, but noob gonna noob:
Do we know if AA is currently allowing Elite Status Challenge offers if you cold call them and ask? I have seen reference elsewhere in thepast, but nothing from the last month or two...
I did perform a search and could not locate a recent post or thread about cold calling for AAdvantage status challenges, although there are many posts about status challenge invites.
Thanks.
Apr 18, 2019, 5:43 pm
#615
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Heya folks,
Maybe this should be a separate thread, but noob gonna noob:
Do we know if AA is currently allowing Elite Status Challenge offers if you cold call them and ask? I have seen reference elsewhere in thepast, but nothing from the last month or two...
I did perform a search and could not locate a recent post or thread about cold calling for AAdvantage status challenges, although there are many posts about status challenge invites.
Thanks.
Maybe this should be a separate thread, but noob gonna noob:
Do we know if AA is currently allowing Elite Status Challenge offers if you cold call them and ask? I have seen reference elsewhere in thepast, but nothing from the last month or two...
I did perform a search and could not locate a recent post or thread about cold calling for AAdvantage status challenges, although there are many posts about status challenge invites.
Thanks.
https://www.flyertalk.com/forum/amer...ge-2017-a.html