Lies about overhead bins and capacity at LGA
#46
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,952
That is key. It's not just that AA is slow (without the 20-minute guarantee of DL or AS), it's unreliable, too. AA had twice as many reports of mishandled bags per 1000 passengers Jan-Sep '18 as Delta did. And Delta wasn't even the best!
See page 36. https://www.transportation.gov/sites...-2018-atcr.pdf
See page 36. https://www.transportation.gov/sites...-2018-atcr.pdf
Of course - the one airline that DID improve from 2017 to 2018 is...Delta.
(Data should be taken with a grain of salt as the ratio is per enplanement, not per bag handled, but nonetheless...)
#47
Original Poster
Join Date: Apr 2008
Location: BOS
Programs: SPG
Posts: 67
I heard a GA make an announcement about a month ago (I think in CLT) how AA utilizes an "algorithm" that determines when overhead will probably be filled. He went on to say once the alert comes through, all bags will need to be checked. Actually sounds like a good application, just wonder how accurate it is.
#48
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Whether this is an actual algo (which I have my doubts knowing AA technology) or GA discretion based upon the load factor I have no issue with it. Having paxs swim upstream to gate check a bag has made many a flight late taking off. For those buying BE or not paying for seat assignments that's the chance they take, being told they must gate check a bag.
#49
Join Date: Mar 2014
Programs: Choice Hotels
Posts: 762
Sometimes the bins are crazy full
I just boarded AA flight 2536 MSY-DFW A319. Completely full. 44 people on the upgrade list. It appeared that at least half the flight boarded with groups 1-4. I was the second person to board with group 5, and I took one of the last overhead bin spaces in the back of the plane. It appeared that anyone in groups 6 thru 9 had to gate check their bags. I saw a lot of bags that were bigger than standard and lots of people bringing on more than they should have.