AA's LAX-JFK route one of the world's most profitable
#16
Suspended
Join Date: Jul 2007
Posts: 4,477
I think then it came A321 transcon and the option of utilise the route as a connection is restricted in fares. I bet this route now makes more money after AA took the steps above.
#17
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Then came the baggage fees........and the windfall. Businesses with small margins need to be efficient. AA is far from it (as we all know from their IT infrastructure). They started with the fuel surcharges then added the baggage fees. Revenue from baggage fees have increased upwards of 30x in the last 20 years. There was also a time where it cost $25 to change your ticket. There's no reason to charge $200 for this nonsense. AA hasn't increased it's efficiency, they've increased their inane fees to cover their lack of efficiency. They operate like banks now.