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Apple Watch app does not sync with AA iphone app

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Apple Watch app does not sync with AA iphone app

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Old Jul 3, 2018, 10:00 am
  #16  
Original Poster
 
Join Date: Oct 2000
Location: Huntington Beach, CA, USA
Programs: AA PLT 2mm
Posts: 212
It still doesn't work for me. Has anyone else had success? There have been two updates to the app since this issue first appeared. ( AA #GoingForGreat )
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Old Jul 3, 2018, 10:08 am
  #17  
 
Join Date: Sep 2014
Location: IAD/DCA/BWI
Programs: AA Executive Platinum
Posts: 588
Originally Posted by jerryss
It still doesn't work for me. Has anyone else had success? There have been two updates to the app since this issue first appeared. ( AA #GoingForGreat )
I'm in the same boat... It's been about four updates since my watch stopped seeing itineraries, and the last couple of releases haven't fixed the issue. I thought maybe they dropped support of the watch app?
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Old Jul 9, 2018, 10:19 am
  #18  
 
Join Date: Mar 2017
Location: Chicago
Programs: AAdvantage EXP | United Silver | HH Diamond | Bonvoy Platinum | Hyatt Explorist
Posts: 718
Still no dice, they said its only meant for "Day of Departure" updates and during my day of departure it still did not work.
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Old Jul 9, 2018, 11:26 am
  #19  
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Join Date: Oct 2000
Location: Huntington Beach, CA, USA
Programs: AA PLT 2mm
Posts: 212
Originally Posted by AAdamE
Still no dice, they said its only meant for "Day of Departure" updates and during my day of departure it still did not work.
it didn't work like that previously? I have a flight next week, will see if my flight shows up. #GoingForGreat
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Old Jul 9, 2018, 12:28 pm
  #20  
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
 
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,503
Originally Posted by jerryss
it didn't work like that previously? I have a flight next week, will see if my flight shows up. #GoingForGreat
At some point, it used to give a quick summary of all of the trips. Not quite as much detail as the AA iPhone app, but listed them out. And I definitely remember using my watch for a boarding pass a few times.
I currently get that same message, "Look up your trip on your iPhone and we'll add it here." Even after opening various trips, nothing happens to my watch.
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aztimm is offline  
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Old Jul 12, 2018, 3:56 pm
  #21  
 
Join Date: Jul 2018
Programs: American, Delta
Posts: 1
Same issue for months...
Greg Hoff is offline  
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Old Jul 17, 2018, 5:08 am
  #22  
 
Join Date: Jul 2018
Posts: 1
Still not working
Hasnt worked for me in three months. Deleted the app, reloaded it, reset watch, resyncd etc.

Help!
Jeff Walters is offline  
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Old Jul 17, 2018, 7:09 am
  #23  
 
Join Date: Aug 2011
Location: DCA | DEN
Programs: AA EXP/2.9mm | Marriott LT Titanium 1.6k nights | NEXUS
Posts: 981
Originally Posted by Jeff Walters
Hasnt worked for me in three months. Deleted the app, reloaded it, reset watch, resyncd etc.

Help!
Same for me, did what you did. BP and its barcode shows up on wallet iWatch but nada on AA iWatch.
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Old Jul 17, 2018, 7:56 am
  #24  
 
Join Date: Jun 2005
Location: DCA
Programs: AA PPro, Mariott Ambassador, B6 Mosaic, SBUX Gold, Best Buy Elite
Posts: 1,838
I gave up and just deleted the app from the watch, figure they don't really care at this point.
ellinj is offline  
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Old Jul 17, 2018, 11:44 am
  #25  
 
Join Date: Jan 2015
Location: KCGX
Posts: 144
Installed iPhone app update 5.8.0 yesterday. Just opened the app on my watch and all trips appear. Was not working as of last week when I last checked.
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Old Jul 17, 2018, 11:54 am
  #26  
Suspended
 
Join Date: Jul 2018
Programs: none
Posts: 5
i have the same problem
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Old Jul 17, 2018, 3:07 pm
  #27  
 
Join Date: Sep 2014
Location: IAD/DCA/BWI
Programs: AA Executive Platinum
Posts: 588
Originally Posted by ElCaminoReal
Installed iPhone app update 5.8.0 yesterday. Just opened the app on my watch and all trips appear. Was not working as of last week when I last checked.
Actually, same for me! I didn't uninstall it from the watch and reinstall it like I had done after previous updates, but I updated the phone app yesterday and the watch app wasn't working this morning, but it is now! I'm glad you said something or I probably wouldn't have checked again for a while, since I'd finally given up on reinstalling/checking it.
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BWISkyGuy is offline  
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Old Jul 17, 2018, 4:16 pm
  #28  
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
 
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,503
Based on the recent comments, I uninstalled then re-installed the AA app on my phone. When I first checked, I had that same message on my watch. But just now I looked again, and I see my trips! ^
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Old Jul 18, 2018, 7:41 am
  #29  
Original Poster
 
Join Date: Oct 2000
Location: Huntington Beach, CA, USA
Programs: AA PLT 2mm
Posts: 212
It started working for me today. Yay
jerryss is offline  
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Old Jul 18, 2018, 9:01 am
  #30  
 
Join Date: Aug 2011
Location: DCA | DEN
Programs: AA EXP/2.9mm | Marriott LT Titanium 1.6k nights | NEXUS
Posts: 981
Originally Posted by jerryss
It started working for me today. Yay
Same here for a trip starting tomorrow👍
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