FA Charging For Liquor/Drinks in MCE
May 14, 2019, 7:02 pm
#406
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
I was watching a really good FA sitting in the jump seat in Y, LAX to AUS a few weeks ago. The Samsung 5 tablet she was using to look at individuals in the manifest was very interesting, except upside down for me. Apparently some FAs still have these and can see the status of who is sitting where. I know it is also printed off, but I think few ever use the resources they have to know who is flying where. Fortunately she did and I benefited from it. Perhaps they will upgrade their hardware for the FAs.
Also - if it is offered I always order the snack online in the reservation.
May 15, 2019, 10:26 am
#407
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,082
I was in MCE last week and the FA charged the people in row 8 for drinks but she never even mentioned it when she served me. Are they sophisticated enough to know who actually was entitled to MCE as opposed to who was given seats there last minute because all the regular seats where full (meaning non elites and those who didn't pay for it)?
May 15, 2019, 10:40 am
#408
Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Gold, Delta Platinum, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 2,066
Just as bad....the FA refused drink service in MCE on an A320 on a 45 minute flight (CLT-ATL). Came through with small water bottles and flat out refused to get anything additional. MCE on the 320 is only 6 seats.
May 15, 2019, 10:44 am
#409
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I believe flights under 250 miles that is the Y cabin service. They don't even open the carts so it's not like the FA can go into the back galley and get you a drink. If it was a turn back to CLT the flight may have not been catered for anything else in Y. I remember LAA when anything under 250 miles and there was no service.
May 15, 2019, 10:50 am
#410
Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Gold, Delta Platinum, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 2,066
I believe flights under 250 miles that is the Y cabin service. They don't even open the carts so it's not like the FA can go into the back galley and get you a drink. If it was a turn back to CLT the flight may have not been catered for anything else in Y. I remember LAA when anything under 250 miles and there was no service.
May 15, 2019, 10:57 am
#412
Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Gold, Delta Platinum, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 2,066
May 15, 2019, 12:41 pm
#413
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
AA does but I'm assuming it's like wasting 2 stickers on a 505 mile flight (like TPA/CLT.) I'm assuming that if the load was light and the FAs were motivated enough they could bring out the carts.
May 15, 2019, 1:39 pm
#414
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,013
I've had three different scenarios play out when getting a free drink or food item:
1. Flight attendant proactively says thank you for being an EXP what may I get you?
2. Flight attendant asks me if I would like anything from the cart and brings it to me without asking for payment.
3. Flight attendant asks me if I would like anything from the cart and brings it to me and asks me for payment. I politely say "aren't they no charge for ex plats?".
The last scenario is rare. Usually it's #2 .
1. Flight attendant proactively says thank you for being an EXP what may I get you?
2. Flight attendant asks me if I would like anything from the cart and brings it to me without asking for payment.
3. Flight attendant asks me if I would like anything from the cart and brings it to me and asks me for payment. I politely say "aren't they no charge for ex plats?".
The last scenario is rare. Usually it's #2 .
May 15, 2019, 2:11 pm
#415
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
Jun 9, 2019, 10:31 am
#416
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
My girlfriend was in MCE last week on RDU-MIA. She asked for a white wine and the FA tried to charge her for it. When she said it was free in MCE the FA said "I'll make an exception and let you have it for free this time". Having to explain the rules to airline employees is one of the most annoying things about travel.
Jun 9, 2019, 11:33 am
#417
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,013
My girlfriend was in MCE last week on RDU-MIA. She asked for a white wine and the FA tried to charge her for it. When she said it was free in MCE the FA said "I'll make an exception and let you have it for free this time". Having to explain the rules to airline employees is one of the most annoying things about travel.
Jun 9, 2019, 11:41 am
#418
Join Date: Sep 2005
Location: Dallas
Programs: AA Executive Platinum
Posts: 591
My girlfriend was in MCE last week on RDU-MIA. She asked for a white wine and the FA tried to charge her for it. When she said it was free in MCE the FA said "I'll make an exception and let you have it for free this time". Having to explain the rules to airline employees is one of the most annoying things about travel.
Jun 9, 2019, 6:00 pm
#419
Join Date: Nov 2018
Posts: 1,285
Jun 11, 2019, 11:01 am
#420
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857