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Taking Advantage of an AA Error?

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Old Mar 5, 2018 | 10:11 pm
  #16  
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Originally Posted by emcat
I've had this happen to me once when making a change to a reservation that involved Cathay. Cathay rejected AA's request, and the ticket stayed in limbo until I called to get it squared out.

if I were you, I'd call and make sure the ticket is OK, or you may get an unpleasant surprise when you get to the airport.
Exactly. Unfortunately this won't work out as desired. Right now your ticket (one record) doesn't match your reservation (a separate record). Until this gets cleaned up you most likely will not be able to check-in for your first flight... and it's going to be a really unpleasant start to your trip if you don't clean this up ahead of time.

Sorry...
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Old Mar 6, 2018 | 10:17 am
  #17  
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Sounds like the clear consensus is: don't risk it.

I'm going to try to get a hold of a human AA customer service rep to get it cleared up and will update on what I find out.

Thank you all so much for the great advice (and likely saving me from being stranded at the airport)!
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Old Mar 6, 2018 | 12:30 pm
  #18  
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Originally Posted by flyhannah
Sounds like the clear consensus is: don't risk it.

I'm going to try to get a hold of a human AA customer service rep to get it cleared up and will update on what I find out.

Thank you all so much for the great advice (and likely saving me from being stranded at the airport)!
I would make sure to say that you're happy with the flights the way they are--my guess is an agent will be happy not to have to find alternate space for you and would just reissue the ticket to match the current res.
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