Booking AA Award travel on Etihad / EY - [2015-17 ARCHIVE]
Jul 12, 2016, 8:50 pm
#1726
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Take a read through this thread: EY F on 777 vs. 380
The thread is called on discussing F products on both aircraft, but touches on your exact question.
The thread is called on discussing F products on both aircraft, but touches on your exact question.
Jul 12, 2016, 9:04 pm
#1727
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
For me, wouldn't even be close, F.
Jul 13, 2016, 1:15 am
#1728
Join Date: Nov 2013
Location: Daly City, CA
Programs: UA 1K, SPG Plat, Turkish Gold, Marriott Gold, HH Gold
Posts: 186
Have nearly the same situation as you. xxx-AUH in F. AUH-CAI is showing F GuestSeats availability on etihad.com but AA-Australia is only able to book into C.
Sigh,
I have xxx-AUH in F Held.
I had to wait to add AUH-CAI (F)
They were able to find AUH-MCT (C)
Aussie desk can't add it as they cant find availability in C/F (only Y). They were able to find availability in Y/C/F if booked separately. sigh.
AA also can't combine two separately held reservations.
Anyone has a solution?
What should i do? I really want to visit the F lounge. Should I wait and hope C/F availability frees up? flight is > 6mo out.
I have xxx-AUH in F Held.
I had to wait to add AUH-CAI (F)
They were able to find AUH-MCT (C)
Aussie desk can't add it as they cant find availability in C/F (only Y). They were able to find availability in Y/C/F if booked separately. sigh.
AA also can't combine two separately held reservations.
Anyone has a solution?
What should i do? I really want to visit the F lounge. Should I wait and hope C/F availability frees up? flight is > 6mo out.
Jul 13, 2016, 8:48 am
#1730
Join Date: Jul 2010
Location: Here today, gone tomorrow
Programs: Nothing shiny :-(
Posts: 2,493
An allied question please. I currently have LHR - AUH - MEL booked so two different awards as far as AA is concerned. Is it possible to cancel just one leg, maybe by splitting the flights into two PNRs?
Jul 17, 2016, 3:02 pm
#1731
Join Date: Oct 2011
Posts: 372
Using AA miles for Etihad Apt. Found Apt as Etihad Guest, AA sees nothing
Read the blogs about using AA miles to book the Etihad Apt. Found a date in early February, 2017 as a guest for the A380. Called the non-friendly AA person giving him the exact flight information. He found nothing.
Then only after prompting would he look through the next month and again found nothing.
Could I get some advice on how to book Etihad Apartment using AA miles?
Then only after prompting would he look through the next month and again found nothing.
Could I get some advice on how to book Etihad Apartment using AA miles?
Jul 17, 2016, 3:55 pm
#1732
Join Date: Feb 2007
Location: Sydney, Australia
Programs: UA, QF, VS, AA, US, HH, SPG
Posts: 974
Friends of mine are booked to travel IST-AUH-SYD on Friday July 22 (on Etihad award using AA miles booked prior to devaluation). They are currently in Italy and would naturally like to depart from any other airport than IST - would AA change this given the current situation without a change fee and more importantly without charging new mileage ?? (They are booked on another LCC from Italy to IST on the same day - just to connect with their EY flight).
I have not seen any notice of AA issuing change waivers for IST flights. They will call today and I will report back but in the mean time wondering if anyone had any advice/experience with this.
I have not seen any notice of AA issuing change waivers for IST flights. They will call today and I will report back but in the mean time wondering if anyone had any advice/experience with this.
Jul 17, 2016, 4:10 pm
#1733
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Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Friends of mine are booked to travel IST-AUH-SYD on Friday July 22 (on Etihad award using AA miles booked prior to devaluation). They are currently in Italy and would naturally like to depart from any other airport than IST - would AA change this given the current situation without a change fee and more importantly without charging new mileage ?? (They are booked on another LCC from Italy to IST on the same day - just to connect with their EY flight).
I have not seen any notice of AA issuing change waivers for IST flights. They will call today and I will report back but in the mean time wondering if anyone had any advice/experience with this.
I have not seen any notice of AA issuing change waivers for IST flights. They will call today and I will report back but in the mean time wondering if anyone had any advice/experience with this.
https://www.aa.com/i18n/travel-info/travel-alerts.jsp
That said, I'd think it might be an uphill struggle-- with a significant possibility of screw-ups-- to try and get then to apply this to the ticket you describe. I'd personally suggest that they stick to the plan they have in place (LCC from Italy to IST on the same day (and there are risks with that plan as well, obviously if that connection gets blown-- night before would be better)) for maximum protection of the pre-devaluation rate ticket-- depending on how important that aspect (not paying more miles to get this ironed out) is to them.
Certainly they can ask, but they better be on with an experienced-- and "interested" res agent, or, my advice would be to leave it alone.
Last edited by JonNYC; Jul 17, 2016 at 4:15 pm
Jul 17, 2016, 4:15 pm
#1734
Join Date: Feb 2007
Location: Sydney, Australia
Programs: UA, QF, VS, AA, US, HH, SPG
Posts: 974
There is a policy in place for the incident:
https://www.aa.com/i18n/travel-info/travel-alerts.jsp
That said, I'd think it might be an uphill struggle-- with a significant possibility of screw-ups-- to try and get then to apply this to the ticket you describe. I'd personally suggest that they stick to the plan they have in place (LCC from Italy to IST on the same day (and there are risks with that plan as well, obviously if that connection gets blown)) for maximum protection of the pre-devaluation rate ticket-- depending on how important that aspect (not paying more miles to get this ironed out) is to them.
Certainly they can ask, but they better be on with an experienced-- and "interested" res agent, or, my advice would be to leave it alone.
https://www.aa.com/i18n/travel-info/travel-alerts.jsp
That said, I'd think it might be an uphill struggle-- with a significant possibility of screw-ups-- to try and get then to apply this to the ticket you describe. I'd personally suggest that they stick to the plan they have in place (LCC from Italy to IST on the same day (and there are risks with that plan as well, obviously if that connection gets blown)) for maximum protection of the pre-devaluation rate ticket-- depending on how important that aspect (not paying more miles to get this ironed out) is to them.
Certainly they can ask, but they better be on with an experienced-- and "interested" res agent, or, my advice would be to leave it alone.
Jul 17, 2016, 4:25 pm
#1735
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
I agree. When one factors in the cost of the flight to IST, the risk of missed connection, comfort, peace of mind, "small price to pay," IMHO, to just change the award. OTOH, I hope they know that if they try to start that award in Europe, it's 2 awards at that point. And then at that point, maybe they should try for a QR award (where they can fly out of Europe on one award)? Tough to be the friend/advisor in cases like this!
Jul 17, 2016, 4:40 pm
#1736
Join Date: May 2014
Location: DFW
Programs: AA EXP (probably nothing w/ AA next year :)), Delta Platinum, Marriott Titanium, Hilton Gold
Posts: 405
Try Australian AA phone #. Apparently those agents can see availability more consistently. Probably a systems snafu
Jul 17, 2016, 4:44 pm
#1737
Join Date: May 2014
Location: DFW
Programs: AA EXP (probably nothing w/ AA next year :)), Delta Platinum, Marriott Titanium, Hilton Gold
Posts: 405
Jul 17, 2016, 4:54 pm
#1738
Join Date: May 2002
Location: Arizona
Posts: 5,689
Ethiad is known for phantom award space showing.
Jul 17, 2016, 5:06 pm
#1739
Join Date: Oct 2002
Location: DFW
Programs: OWE AA EXP;*A TK Gold; Marriott LTT; Hyatt Globalist; IHG Plat; National VIP
Posts: 3,097