Unofficial: Complimentary CK/EXP Premium Economy Upgrades?
#91
Join Date: Oct 2016
Location: MCI
Programs: AA Explat, SPG Gold, HH Gold
Posts: 56
ICN-DFW this week.
1 seat in PE available when I asked about Y -> PE upgrade at check in - was told at airport that seat was available, but upgrade was "not possible at the Incheon station" and to check at gate. Gate was unable to process it as well. Every seat ended up being filled.
1 seat in PE available when I asked about Y -> PE upgrade at check in - was told at airport that seat was available, but upgrade was "not possible at the Incheon station" and to check at gate. Gate was unable to process it as well. Every seat ended up being filled.
#93
Join Date: Oct 2016
Location: MCI
Programs: AA Explat, SPG Gold, HH Gold
Posts: 56
Coming back DFW-ICN on Sunday, DFW check in and AC both confirmed that 3 PE seats were available but couldn't/didn't do anything. Flight was oversold, so may have been able to get opped-up into PE at gate, but took VDB instead for same flight next day. Monday J/PE both booked solid. Lot's of EXP's in Y. Definitely was not offered either day.
#94
Join Date: Mar 2003
Location: TUL
Programs: AA Plat, DL FO/1MM, UA Silver, Marriott Titanium, National Exec Elite
Posts: 2,102
Any more detail on how this program works for EXPs on the PE equipped Hawaii flights? I have an SWU waitlisted for DFW-OGG that's looking iffy, but PE is pretty open. Hoping to at least get into PE if not a last minute J upgrade.
#95
Join Date: Aug 2005
Location: St. Paul, MN
Programs: AA Plat, Delta Gold, Marriott/SPG Gold, Hilton Platinum
Posts: 13
I think this is a case of some agents knowing how to process this. When we checked in at the airport, we explained what we wanted to do to the agent (that I wanted to be my EXP husband's companion and added to the upgrade list), and she understood. She added me to the upgrade list, and then we were both subsequently upgraded to PE for the OGG-DFW flight.
Note: Since there were no seats available in business, the agents worked down the upgrade list and put everyone into PE instead. We did NOT use SWU to be added to the list.
Last edited by kt729; Jan 21, 2018 at 8:55 pm Reason: Added note at the bottom about how things were processed.
#97
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,028
#98
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,669
#100
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Regards
#103
Join Date: Feb 2017
Programs: AA : EXP / AR : ORO
Posts: 55
My experience on UPG Y to W.
Saturday 2/10. AA#908 EZE/MIA on a 772.
Flight was quite full even at time of booking, a few days before. I had to go with Y (K fare).
My first upgrade attempt was Y to J using SWU, but the lady at the check-in counter said they could not process it there, and had to call the EXP line. She also said less than 4 seats available with a few IRROPS (AA and UA flights to NYC got canceled only hours ago and paxs were getting re-accomodated wherever possible) so who knew if I could get it.
Then I asked how about Y to W. She said it had a "$0 value for EXP on certain tickets" but once again, she couldn't process it at the counter, I had to do it at the kiosks, even though I was already checked in.
She walked me over, we went through the whole processg and at a moment was offered Upgrades: Y to J not available and Y to W at $0; agreed to the latter, chose my seat and was printed a new BP.
I boarded with Group 2 (would have anyway being EXP) and sat on 13C (aisle, bulkhead).
Seat was ok, deffinitely appreciatte the extra width and space. Service on board was as discussed on other threads, a rare mix of elements from J and Y.
Still waiting for miles to post on my account to check what kind of EQM I got.
Saturday 2/10. AA#908 EZE/MIA on a 772.
Flight was quite full even at time of booking, a few days before. I had to go with Y (K fare).
My first upgrade attempt was Y to J using SWU, but the lady at the check-in counter said they could not process it there, and had to call the EXP line. She also said less than 4 seats available with a few IRROPS (AA and UA flights to NYC got canceled only hours ago and paxs were getting re-accomodated wherever possible) so who knew if I could get it.
Then I asked how about Y to W. She said it had a "$0 value for EXP on certain tickets" but once again, she couldn't process it at the counter, I had to do it at the kiosks, even though I was already checked in.
She walked me over, we went through the whole processg and at a moment was offered Upgrades: Y to J not available and Y to W at $0; agreed to the latter, chose my seat and was printed a new BP.
I boarded with Group 2 (would have anyway being EXP) and sat on 13C (aisle, bulkhead).
Seat was ok, deffinitely appreciatte the extra width and space. Service on board was as discussed on other threads, a rare mix of elements from J and Y.
Still waiting for miles to post on my account to check what kind of EQM I got.
Last edited by pdcarg77; Feb 11, 2018 at 7:51 pm Reason: Wrong flight #
#105
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
A year ago or so I was upgraded from Y-J on the 77W at the gate (last seat too) and never paid anything extra.