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[2017 NEWBIE LOUNGE] Ask Your "Newbie" AA Questions Here (flame free)

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Old Dec 31, 2016, 10:20 pm
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Welcome to the 2017 "NEWBIE LOUNGE"
Ask Your Consolidated / Combined AA Questions Here (flame free)
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(This post can only be edited by moderators.)



Welcome to the Newbie Lounge!
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The Newbie Lounge is a place for newer and less experienced members to ask their questions about American Airlines and the AAdvantage program and have answered by our more experienced and knowledgeable members. Feel free to ask any question related to American Airlines and AAdvantage here.

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[2017 NEWBIE LOUNGE] Ask Your "Newbie" AA Questions Here (flame free)

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Old Aug 3, 2017, 9:03 am
  #1456  
 
Join Date: Sep 2016
Posts: 776
Originally Posted by econometrics
Are you flying an AA codeshare on BA metal? Or an AA domestic?

If it's BA metal and you're OW Sapphire or Emerald, you can access.

If AA domestic, I don't think so.
Domestic, AA metal.
makrom is offline  
Old Aug 3, 2017, 9:51 am
  #1457  
 
Join Date: Sep 2016
Posts: 776
Originally Posted by JDiver
That is correct; no AA contract lounge, as AA has no longhaul international qualifying flights out of LAS. So OWE are affected in this way.
Interesting, that's the first time I noticed such a distinction. So generally on domestic AA flights there is lounge access for OWS/OWE, but only if the airport has a OW operated lounge?
I'm not really disappointed as it isn't much of an issue but rather surprised, just didn't expected such a dead spot at an an airport of that size.
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Old Aug 3, 2017, 10:55 am
  #1458  
 
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
Originally Posted by makrom
So generally on domestic AA flights there is lounge access for OWS/OWE, but only if the airport has a OW operated lounge?
No, there's no access on domestic AA flights for AA flyers unless you have an Admiral's Club membership.

For OWS/OWE flying AA domestic, yes. (BA, etc.) Not for AA Elites.
econometrics is offline  
Old Aug 3, 2017, 11:17 am
  #1459  
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
Originally Posted by cblaisd
I'm looking at a flight SEA-PHX-STL. It's the same flight number, though, not two different flight #s . I will be crediting to AS. Do I get the total miles SEA-PHX-STL or the point-to-point distance SEA-STL? Thanks.
Since no one seems to know the answer to this let me try a different question: I booked a flight using a discount certificate (19 digits + pin) -- but AA charged my credit card the full price without applying the discount.

What do you advise?
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Old Aug 3, 2017, 11:40 am
  #1460  
 
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Call res. They will probably send u to web services.

I had had forgotten to add a voucher once. But I called before the ticket issued and they were able to stop the ticketing and apply the voucher.

For some one reason I think AA is going to tell u tough. U should have looked at any error message or seen the breakdown of payments before submit.


Originally Posted by cblaisd
Since no one seems to know the answer to this let me try a different question: I booked a flight using a discount certificate (19 digits + pin) -- but AA charged my credit card the full price without applying the discount.

What do you advise?
AAExecPlatFlier is offline  
Old Aug 3, 2017, 11:44 am
  #1461  
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
Originally Posted by AAExecPlatFlier
...seen the breakdown of payments before submit.
I did. And it was correctly applied on that screen.
cblaisd is offline  
Old Aug 3, 2017, 12:31 pm
  #1462  
 
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
Then u need to call res and probably Web services. They should be able to see what the form of payments correctly entered were.

Originally Posted by cblaisd
I did. And it was correctly applied on that screen.
AAExecPlatFlier is offline  
Old Aug 3, 2017, 12:37 pm
  #1463  
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
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Posts: 36,027
Thank you.
cblaisd is offline  
Old Aug 3, 2017, 5:31 pm
  #1464  
 
Join Date: Sep 2016
Posts: 776
Originally Posted by econometrics
No, there's no access on domestic AA flights for AA flyers unless you have an Admiral's Club membership.

For OWS/OWE flying AA domestic, yes. (BA, etc.) Not for AA Elites.
Just so I understand your contradiction correctly, the part that OWS/OWE get lounge access on domestic AA flights was correct, but only as long as it isn't an AA status?
makrom is offline  
Old Aug 3, 2017, 5:45 pm
  #1465  
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Join Date: Dec 2003
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Programs: AA Lifetime Gold
Posts: 29,599
Originally Posted by makrom
Just so I understand your contradiction correctly, the part that OWS/OWE get lounge access on domestic AA flights was correct, but only as long as it isn't an AA status?
That's correct.
guv1976 is offline  
Old Aug 3, 2017, 6:08 pm
  #1466  
Moderator: American AAdvantage
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Originally Posted by makrom
Just so I understand your contradiction correctly, the part that OWS/OWE get lounge access on domestic AA flights was correct, but only as long as it isn't an AA status?
Most airlines offer lounge access by status or / and class of service. AA offers lounge access for fee for service or annual fee. Somehow, that translates into oneworld Emerald and Sapphire other than AA get access on AA domestic / shorthaul flights.

From the oneworld lounge access page (link):

"The following exceptions apply:

1 American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
2 American Airlines AAdvantage® members, regardless of their tier status or class of travel, are not eligible for lounge access when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. For more information, visit, http://www.aa.com/i18n/travelInforma...miralsClub.jsp
3 Qantas Frequent Flyer Gold members, regardless of their oneworld tier status, cannot access Qantas Domestic Business Lounges.
4 Qatar Airways’ Al Safwa First and Al Mourjan Business lounges in Doha (DOH) and Qatar Airways’ Premium Lounges at Dubai (DXB), London (LHR) and Paris (CDG) are excluded."
JDiver is offline  
Old Aug 3, 2017, 8:45 pm
  #1467  
 
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
Originally Posted by cblaisd
I'm looking at a flight SEA-PHX-STL. It's the same flight number, though, not two different flight #s . I will be crediting to AS. Do I get the total miles SEA-PHX-STL or the point-to-point distance SEA-STL? Thanks.
I guess the reason no one has answered this is because none of us AA frequent flyers know the rules of the AS frequent flyer programme

Probably you should find the information yourself on the AS web site, or ask in the AS form

(My guess is that you will get only the point to point distance)
pandaperth is online now  
Old Aug 4, 2017, 8:32 am
  #1468  
 
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,120
I am trying to use the residual value of a ticket I had to cancel and can't find out how to do it on line. Can someone walk me thru it? I have the original 001- ticket number.
Thanks
Vulcan is offline  
Old Aug 4, 2017, 8:56 am
  #1469  
Suspended
 
Join Date: Mar 2001
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Posts: 27,730
Smile

Originally Posted by Vulcan
I am trying to use the residual value of a ticket I had to cancel and can't find out how to do it on line. Can someone walk me thru it? I have the original 001- ticket number.
Thanks
Can't be done on-line to my knowledge.

And, just wanted to say HELLO from the Continental days!!
JonNYC is offline  
Old Aug 4, 2017, 8:59 am
  #1470  
 
Join Date: Jan 2003
Programs: American Airlines Platinum, National Executive
Posts: 3,790
I'm not new, just perhaps really dense, with this basic question:

I booked a ticket (regular coach) a few months ago, cancelled the ticket before the trip and still have the confirmation code. When I look up my reservations on AA.com, it shows the trip as "Cancelled", but states that the reservation cannot be located and will be removed from the list.

Can't I apply the value of a cancelled ticket (upon payment of the $200 change fee) to a new ticket? Can that be done online, or do I have to call AA? I am Platinum, if that makes a difference.

Thanks!
ibrandsguest is offline  


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