Mixed cabin / class award issues, questions, discussion
Feb 24, 2016, 5:14 pm
#16
Join Date: Apr 2010
Location: SFO
Programs: Marriott LT Plat; WoH Exp; AS Gold; AA Plat
Posts: 369
I'm trying to book a saver award in F AUH-JFK-YVR. First leg is on Etihad, Second on Cathay Pacific. The current cost for this award is 90K miles.
However, there is no availability on the AUH-JFK segment in F so I said I want to voluntarily downgrade to Business Class on the segment. There is availability on the JFK-YVR segment in F.
I tried 2 AA agents (in Australia) and they say both that this itinerary requires 2 separate awards, for a total of 100K miles, because of the mixed classes.
If F space becomes available on first leg, I could change and the award would be recomputed. Of course, my hope is that space will become available but I don't want the award to be recalculated after March 22 (or whatever the exact date is) because of the much higher cost.
What do I do to convince AA to book this as ONE F award for 90K???
jrseattle
However, there is no availability on the AUH-JFK segment in F so I said I want to voluntarily downgrade to Business Class on the segment. There is availability on the JFK-YVR segment in F.
I tried 2 AA agents (in Australia) and they say both that this itinerary requires 2 separate awards, for a total of 100K miles, because of the mixed classes.
If F space becomes available on first leg, I could change and the award would be recomputed. Of course, my hope is that space will become available but I don't want the award to be recalculated after March 22 (or whatever the exact date is) because of the much higher cost.
What do I do to convince AA to book this as ONE F award for 90K???
jrseattle
Mar 21, 2016, 1:05 pm
#17
Join Date: Sep 2001
Location: New York, NY
Programs: Delta DM, AA EXP, SPG Plat, Hyatt Globalist
Posts: 567
Mixed Cabin Award -- Quick Question
I am trying to book a ticket pre-devaluation and found the following availability:
JL NRT-LAX in Y
AA LAX-JFK in F Saver (priced at 32.5k standalone on the website).
Because of the one segment in F, shouldn't this award price out at 62.5k one way? (Same price as NRT-JFK in F on JL.) The AA agent quoted me a price of 50k and after repeated questioning, I hung up as I didn't want to ticket an award that wasn't at 62.5k.
Any one know why this was coming out at 50k? Was the agent just wrong?
Thanks!
JL NRT-LAX in Y
AA LAX-JFK in F Saver (priced at 32.5k standalone on the website).
Because of the one segment in F, shouldn't this award price out at 62.5k one way? (Same price as NRT-JFK in F on JL.) The AA agent quoted me a price of 50k and after repeated questioning, I hung up as I didn't want to ticket an award that wasn't at 62.5k.
Any one know why this was coming out at 50k? Was the agent just wrong?
Thanks!
Jul 28, 2016, 9:39 am
#18
Suspended
Join Date: May 2009
Location: DFW
Programs: AAdvantage Platinum, Hilton HHonors Gold
Posts: 2,863
Free checked bag on mixed cabin itinerary?
Hi,
my wife is flying on an award ticket DFW-MIA-MBJ where the first leg is in Y and the second in J. Can she check a bag for free?
thanks!
my wife is flying on an award ticket DFW-MIA-MBJ where the first leg is in Y and the second in J. Can she check a bag for free?
thanks!
Jul 28, 2016, 4:54 pm
#21
Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS 100K, UA MM, AA MM, IC Plat Amb, Marriott Gold, Hilton Gold, Hyatt Explorist
Posts: 3,146
If you get the chance, would you please check your wife's emailed itinerary confirmation and let us know what (if anything) it says about the charges for checked bags?
Dec 1, 2016, 3:40 pm
#22
Join Date: Jan 2011
Posts: 62
Misleading Award Travel (mixed class award issue)
When I try to book first class awards I am appalled that on a 4 segment itinerary almost always 3 out of 4 segments are in coach and only 1 is in first class. It seems to me using 30k miles for a one way first class ticket and only getting 1 segment out of 4 in first call is a rip off.
Does anyone else agree?
Does anyone else agree?
Dec 1, 2016, 3:49 pm
#23
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
Programs: AA, B6, DL, EK, EY, QR, SQ, UA, Amex Plat, Marriott Tit, HHonors Gold
Posts: 12,809
When I try to book first class awards I am appalled that on a 4 segment itinerary almost always 3 out of 4 segments are in coach and only 1 is in first class. It seems to me using 30k miles for a one way first class ticket and only getting 1 segment out of 4 in first call is a rip off.
Does anyone else agree?
Does anyone else agree?
Dec 1, 2016, 3:52 pm
#24
Join Date: Nov 2010
Location: MDE
Programs: AA-PLT, HH-GLD, PP
Posts: 1,511
When I try to book first class awards I am appalled that on a 4 segment itinerary almost always 3 out of 4 segments are in coach and only 1 is in first class. It seems to me using 30k miles for a one way first class ticket and only getting 1 segment out of 4 in first call is a rip off.
Does anyone else agree?
Does anyone else agree?
Dec 1, 2016, 4:34 pm
#25
Join Date: May 2012
Location: Los Angeles, CA
Programs: AA EXP, SPG Platinum
Posts: 232
That's really interesting. I just tried to mock up a couple itineraries for Christmas to Montreal and noticed this exact thing. Is this new? I'd never seen some indicated as "business" and then not all legs (unless single class plane) were in that respective class.
Dec 1, 2016, 4:41 pm
#26
Join Date: Nov 2003
Location: Here and there
Programs: AA EXP
Posts: 1,551
I don't know if it's new but it has definitely got worse. If you try to search for a J award from LAX, SFO or DFW to SYD, the booking system will now offer you a Business award which is an AA flight in First to one of the other QF gateways and a Y seat on QF, instead of reporting no J awards.
Dec 1, 2016, 5:35 pm
#27
Join Date: Jan 2011
Posts: 62
Misleading Award Travel
My itinerary is
YLW - RSW
This is a multi segment route
YLW-SEA - always in Coach as it is a prop plane
SEA - RSW has numerous options - 2 segments or 3 segments but only 1 of 2 or 1 of 3 is in first class. The final segment to RSW is always in Coach
I used to be able to go from SEA to RSW in 2 segments both in First. Now it's not available.
What a rip off!
Travel is in late Oct/17 early Nov/17
YLW - RSW
This is a multi segment route
YLW-SEA - always in Coach as it is a prop plane
SEA - RSW has numerous options - 2 segments or 3 segments but only 1 of 2 or 1 of 3 is in first class. The final segment to RSW is always in Coach
I used to be able to go from SEA to RSW in 2 segments both in First. Now it's not available.
What a rip off!
Travel is in late Oct/17 early Nov/17
Dec 1, 2016, 6:51 pm
#28
Join Date: Nov 2003
Location: Here and there
Programs: AA EXP
Posts: 1,551
My itinerary is
YLW - RSW
This is a multi segment route
YLW-SEA - always in Coach as it is a prop plane
SEA - RSW has numerous options - 2 segments or 3 segments but only 1 of 2 or 1 of 3 is in first class. The final segment to RSW is always in Coach
I used to be able to go from SEA to RSW in 2 segments both in First. Now it's not available.
What a rip off!
Travel is in late Oct/17 early Nov/17
YLW - RSW
This is a multi segment route
YLW-SEA - always in Coach as it is a prop plane
SEA - RSW has numerous options - 2 segments or 3 segments but only 1 of 2 or 1 of 3 is in first class. The final segment to RSW is always in Coach
I used to be able to go from SEA to RSW in 2 segments both in First. Now it's not available.
What a rip off!
Travel is in late Oct/17 early Nov/17
Dec 1, 2016, 11:25 pm
#30
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,672
Interesting. I often see itineraries where segments are in a different cabin because the requested cabin simply doesn't exist on the aircraft, but this is a whole different animal. I looked at YLW-RSW for this month, and 12/18 & 12/19 come up on the calendar as "30K" Business Saaver, but all of the final CLT-RSW and PHL-RSW segments are in coach even though they're on A320s. I don't think it used to be this way, and it certainly cuts into the utility of the calendar.