Jun 18, 2016, 2:27 pm
Last edit by: Prospero
oneworld announces alliance airlines no longer required to honor missed connections or interline baggage for those on separate PNRs
NOTE: See AA Protection on separate oneworld tickets / PNR
AA policy: “Through Checked Baggage Policy – Separate Tickets“ - see PDF available attached to post #1.
Background:
oneworld airlines are not required to provide connecting passenger protection of through checked baggage to passengers on separate PNRs; individual airlines may still choose to do so, but it is not required. AA, BA, QF (9/2016) have modified their policies regarding connection protection and baggage through checking of passengers flying on separate PNRs. Read on. (Yes, it means on separate PNRs AA won't even through check on AA to AA - link to ODF.))
Qatar Airways / QR has verified as of 1 March 2017 they will interline baggage on separate PNRs. They must be the first airline (not one honoring the original oneworld policy) one checks in with, and the connection must meet MCT (usually two hours). See more in post quoted below, and link to Australian Business Traveller article. (26 Feb 2017)
MH / Malaysia Airlines STILL HONOR connection protection and through checking / interlining on separate PNRs.
Cathay Pacific and Cathay Dragon reversed their policy and through check baggage on separate PNRs as of 1 Jan 2017. See post #1.
JL / Japan Airlines began through checking to oneworld partners again in Oct 2016.
Qatar Airways will through check baggage to oneworld partners if it’s the trip origin airline.
See Wikipost for this thread in oneworld forum for the list of oneworld airlines and known through checking policies.
Link to American Airlines' policy on through checking baggage as of 1 Sep 2016. Notice that different protocols are followed in IROPS / OSO conditions.
As well, “if you book an award ticket and a paid ticket at the same time, there are mixed reports here of well trained agents being able to combine these into a single PNR at the time of booking, which enables bags to be through checked. But this takes a good agent, probably several HUCAs, and can only be done at the time of booking. “ - JJeffrey
When issuing separate tickets it is important your customer be informed that American is unable to ‘through-check' bags with 2 separate tickets (PNRs) if they are traveling on American and non-oneworld carriers. This will result in an airport check-in representative collecting the required baggage fees based on each airline's established policies.
Please advise the customer to allow additional time to claim their baggage, present the required travel documents to enter the country, if relevant, and meet check-in requirements for the connecting flight. The Minimum Connecting Time (MCT) will usually not be sufficient when the customer has separate tickets issued for each airline.
Link
(One PNR can be comprised of several tickets - up to 16, if memory serves.)
Those also announcing they will NOT HONOR connection protection and through checking / interlining on separate PNRs, even on oneworld airline partners. (AA still honors connection protection if your next flight is on AA.)
E.g. CX new policy in line with above:
NOTE: CX will still offer protection and baggage interlining between Cathay Pacific and Cathay Dragon.
Link to update of Aus BT article with airline announcements of their positions
On FT: oneworld no longer interlining between separate tickets / PNRs?
On FT: BA no longer interlining baggage with separate tickets
On FT: CX will not interline to other oneworld airlines if travelling on separate PNRs
On FT: JAL will continue to interline to other oneworld carriers on separate PNRs (4 Oct 2016)
On FT: Qantas - no checking of luggage separate itineraries from 1 Sep (2016) [some exceptions]
Archived previous thread: ARCHIVE: Change to through-checking Oct 2014 (interlining) baggage on separate tickets
Updated 26 Feb 2017 - JDiver
NOTE: See AA Protection on separate oneworld tickets / PNR
AA policy: “Through Checked Baggage Policy – Separate Tickets“ - see PDF available attached to post #1.
Background:
Originally Posted by OAG
According to OAG’s most recent report, “Self-Connection: The Rise and Roadblocks of a Growing Travel Booking Strategy,” 40 percent of U.S. travellers are bypassing typical booking practices, such as through an airline, travel agency or OTA, and are beginning to self-connect when they travel.
Self-connecting passengers are defined as those that book separate tickets to fly from City A to City C, via City B.
Already popular in Europe, self-connecting is beginning to increase in popularity in the U.S. market as passengers look to save money. Passengers can mix and match airlines in order to score the best deal or connect through a city they would like to visit on the way to their final destination. But what are some of the roadblocks and challenges to successfully self-connect, and how can airlines or airports make this process easier?
According to OAG’s most recent report, “Self-Connection: The Rise and Roadblocks of a Growing Travel Booking Strategy,” 40 percent of U.S. travellers are bypassing typical booking practices, such as through an airline, travel agency or OTA, and are beginning to self-connect when they travel.
Self-connecting passengers are defined as those that book separate tickets to fly from City A to City C, via City B.
Already popular in Europe, self-connecting is beginning to increase in popularity in the U.S. market as passengers look to save money. Passengers can mix and match airlines in order to score the best deal or connect through a city they would like to visit on the way to their final destination. But what are some of the roadblocks and challenges to successfully self-connect, and how can airlines or airports make this process easier?
Qatar Airways / QR has verified as of 1 March 2017 they will interline baggage on separate PNRs. They must be the first airline (not one honoring the original oneworld policy) one checks in with, and the connection must meet MCT (usually two hours). See more in post quoted below, and link to Australian Business Traveller article. (26 Feb 2017)
MH / Malaysia Airlines STILL HONOR connection protection and through checking / interlining on separate PNRs.
Cathay Pacific and Cathay Dragon reversed their policy and through check baggage on separate PNRs as of 1 Jan 2017. See post #1.
JL / Japan Airlines began through checking to oneworld partners again in Oct 2016.
Qatar Airways will through check baggage to oneworld partners if it’s the trip origin airline.
See Wikipost for this thread in oneworld forum for the list of oneworld airlines and known through checking policies.
Link to American Airlines' policy on through checking baggage as of 1 Sep 2016. Notice that different protocols are followed in IROPS / OSO conditions.
As well, “if you book an award ticket and a paid ticket at the same time, there are mixed reports here of well trained agents being able to combine these into a single PNR at the time of booking, which enables bags to be through checked. But this takes a good agent, probably several HUCAs, and can only be done at the time of booking. “ - JJeffrey
Code:
Through Checked Baggage Policy (AA, 1 Sep 2016) (link to PDF) To align American Airlines (AA) with our oneworld partners and to reduce baggage mishandlings, we will now only through check customers and baggage when all the tickets are in the same PNR. Through check-in will be honored between the following carriers only:
- Code:
American Airlines and American Eagle
- Code:
oneworld airlines and affiliates
Code:
What if I have separate tickets in the same PNR for itineraries with
American to a non-oneworld carrier?
"Our policy on American to non-oneworld airline tickets has not changed.
We will not through check customers or bags even if the tickets are in
the same PNR."
What would be the bag charges if the customer holds separate tickets
in separate PNRs?
American will not through check a customer’s bag, regardless if it is
a oneworld carrier. The customer will need to collect their bag at
the final destination on the AA ticket. They will pay for the bag on the
second ticket when they recheck it. This may involve exiting the secure
area, then claiming and re-checking the bags. The Minimum Connecting
Time (MCT) will usually not be sufficient when the customer has separate
tickets issued for each airline.
International flights on separate PNRs (or to non-oneworld carriers) will usually require claiming bags, clearing customs and rechecking bags on another carrier to be continued to their next destination.
What will customers be charged if we can through check the bag?
The charges would depend on what tickets the customer holds in the same PNR.
Do Alaska and our other codeshare/interline partners count as affiliate airlines?
No, the oneworld affiliate airlines are generally the regional partners of the other oneworld carriers. If a customer held an AS ticket and an AA ticket in the same PNR we would not through check the bag. They would need to reclaim then recheck their bag with AS.
Please advise the customer to allow additional time to claim their baggage, present the required travel documents to enter the country, if relevant, and meet check-in requirements for the connecting flight. The Minimum Connecting Time (MCT) will usually not be sufficient when the customer has separate tickets issued for each airline.
Link
(One PNR can be comprised of several tickets - up to 16, if memory serves.)
Australian Business Traveller (in part): “Despite the two airlines' (AA and QF) joint venture across the Pacific, check-in staff are no longer obliged to tag your baggage through to your final destination from September 1 2016 if your flights are booked separately (separate ONRs) rather than under the one reservation.”
Instead, those bags will only be tagged as far as the destination shown on each individual booking – not where you’re actually headed at the end of the trip. Both Qantas and American Airlines have confirmed the new arrangements to Australian Business Traveller.
Instead, those bags will only be tagged as far as the destination shown on each individual booking – not where you’re actually headed at the end of the trip. Both Qantas and American Airlines have confirmed the new arrangements to Australian Business Traveller.
E.g. CX new policy in line with above:
"+ oneworld Ticketing and Disruption Policy 01 Jun 2016
Separate Ticket Policy - Revised Through Check in Handling
With effect from 01 Jun 2016, all oneworld carriers have agreed that through* check-in will apply ONLY to passengers travelling on an oneworld itinerary ticketed on a single ticket or where segments are ticketed separately but in the same PNR.
*=Through services are defined as the customer and their baggage being through checked to their final destinations.
To align with the change, disruption policy will also be revised to exclude protection for passengers holding separate tickets that is not booked under the same PNR."
Separate Ticket Policy - Revised Through Check in Handling
With effect from 01 Jun 2016, all oneworld carriers have agreed that through* check-in will apply ONLY to passengers travelling on an oneworld itinerary ticketed on a single ticket or where segments are ticketed separately but in the same PNR.
*=Through services are defined as the customer and their baggage being through checked to their final destinations.
To align with the change, disruption policy will also be revised to exclude protection for passengers holding separate tickets that is not booked under the same PNR."
Oneworld (sic) communications chief Michael Blunt tells Australian Business Traveller that “individual member airlines are free to offer service above and beyond the (Oneworld) alliance minimum standard if they so choose, so some may continue to offer through check-in for customers travelling on separate bookings.”
"All our member airlines will be delighted to continue to check them and their baggage through to any of the 1,000 plus destinations on the alliance network, on multiple sectors,” Blunt says, “provided the itinerary is all on one booking so we are aware of where they and their baggage want to end up and we can plan accordingly and ensure the best possible customer service delivery throughout the journey.”
M. Blunt, as quoted in Australian Business Traveller
"All our member airlines will be delighted to continue to check them and their baggage through to any of the 1,000 plus destinations on the alliance network, on multiple sectors,” Blunt says, “provided the itinerary is all on one booking so we are aware of where they and their baggage want to end up and we can plan accordingly and ensure the best possible customer service delivery throughout the journey.”
M. Blunt, as quoted in Australian Business Traveller
Gary Leff, View from the Wing, 16 Aug 2016: reached out to American and learned this new policy goes into effect September 1 although I’m not sure how they can retroactively apply it to tickets purchased before the new policy was implemented.
There’s one small saving grace. Customers traveling on separate tickets where one segment is an award ticket and another has been purchased can through-check bags. Travel must be on American or oneworld partners, and not on partners outside the oneworld alliance (like Etihad or Air Tahiti Nui). Tickets much be in the same reservation. Link
There’s one small saving grace. Customers traveling on separate tickets where one segment is an award ticket and another has been purchased can through-check bags. Travel must be on American or oneworld partners, and not on partners outside the oneworld alliance (like Etihad or Air Tahiti Nui). Tickets much be in the same reservation. Link
"
As of June 1, 2016, the oneworld alliance has eliminated these benefits for passengers booked on separate tickets. Oneworld carriers no longer have to check your bags through to other oneworld carriers if booked on a separate ticket, and no longer have to protect you in the event of a misconnect when on separate tickets."
Link to full article in Boarding Area
- If you’re booked on two separate PNRs on oneworld carriers, you’ve previously been able to check your bags through to your final destination
- If you’re booked on two separate tickets on oneworld carriers, you’ve been protected in the event of a misconnect or cancelation
As of June 1, 2016, the oneworld alliance has eliminated these benefits for passengers booked on separate tickets. Oneworld carriers no longer have to check your bags through to other oneworld carriers if booked on a separate ticket, and no longer have to protect you in the event of a misconnect when on separate tickets."
Link to full article in Boarding Area
"In a move which could cause connection chaos for many travellers, airlines belonging to the Oneworld (sic) alliance ... are no longer required to check passengers and their baggage through to their final destination on some connecting flights.
"The new scheme, which came into effect from June 1st (2016), impacts passengers whose journey involves flights on more than one airline where their travel encompasses more than one booking, rather than all flights being listed under a single booking reference. "
But, good news for those flying Qatar Airways:
Link to full article on Australian Business Traveller
"The new scheme, which came into effect from June 1st (2016), impacts passengers whose journey involves flights on more than one airline where their travel encompasses more than one booking, rather than all flights being listed under a single booking reference. "
But, good news for those flying Qatar Airways:
Important change! Qatar Airways has announced they will no longer adhere to oneworld's draconian baggage transfer policy when flights are booked on separate PNRs.
As long as MCT / minimum connection times are met, QR will interline baggage on separate oneworld PNRs as of 1 March 2017.
Australian Business Traveller found the change in the QR ground services manual issued 23 Feb 2017, verified by a QR spokesperson.
NOTE: If one is beginning travel with a one world airline adhering to the oneworld policy and continuing on Qatar, one flying on separate PNRs is still going to have to collect baggage and recheck with QR.
E.g. SFO-LAX on AA, LAX-DOH-CMB on QR, two PNRs - the first sector on AA, remainder on QR, AA will not respect QR ground handling rules so one will have to recover baggage at LAX and transfer it to the QR checkin counter.
(Added to Wikipost 26 Feb 2017)
As long as MCT / minimum connection times are met, QR will interline baggage on separate oneworld PNRs as of 1 March 2017.
Australian Business Traveller found the change in the QR ground services manual issued 23 Feb 2017, verified by a QR spokesperson.
NOTE: If one is beginning travel with a one world airline adhering to the oneworld policy and continuing on Qatar, one flying on separate PNRs is still going to have to collect baggage and recheck with QR.
E.g. SFO-LAX on AA, LAX-DOH-CMB on QR, two PNRs - the first sector on AA, remainder on QR, AA will not respect QR ground handling rules so one will have to recover baggage at LAX and transfer it to the QR checkin counter.
(Added to Wikipost 26 Feb 2017)
Link to full article on Australian Business Traveller
On FT: oneworld no longer interlining between separate tickets / PNRs?
On FT: BA no longer interlining baggage with separate tickets
On FT: CX will not interline to other oneworld airlines if travelling on separate PNRs
On FT: JAL will continue to interline to other oneworld carriers on separate PNRs (4 Oct 2016)
On FT: Qantas - no checking of luggage separate itineraries from 1 Sep (2016) [some exceptions]
Archived previous thread: ARCHIVE: Change to through-checking Oct 2014 (interlining) baggage on separate tickets
Updated 26 Feb 2017 - JDiver
Separate ticketing / PNR: AA, oneworld, through baggage & protection issues > 2016
Feb 16, 2017, 6:29 am
#422
Moderator: American AAdvantage, Signatures
Join Date: Jan 2008
Location: London, England
Programs: UA 1K, Hilton Diamond, IHG Diamond Ambassador, National Exec, AA EXP Emeritus
Posts: 9,765
I am flying LHR-ORD today in J then ORD-DFW-PHX in F.
All on AA metal.
Booked as two separate itineraries via aa.com.
Arrived at LHR today expecting to check bags through to final detination (and maybe have to get boarding cards in ORD if unlucky).
Checkin agent told me they were "no longer allowed" to through check bags. Computer also said "no".
I do realise that I would need to collect my bag and clear customs in ORD in any event, but is this a new thing? ?
All on AA metal.
Booked as two separate itineraries via aa.com.
Arrived at LHR today expecting to check bags through to final detination (and maybe have to get boarding cards in ORD if unlucky).
Checkin agent told me they were "no longer allowed" to through check bags. Computer also said "no".
I do realise that I would need to collect my bag and clear customs in ORD in any event, but is this a new thing? ?
~Moderator
Feb 16, 2017, 11:32 am
#423
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,026
Arrived at LHR today expecting to check bags through to final destination (and maybe have to get boarding cards in ORD if unlucky).
Checkin agent told me they were "no longer allowed" to through check bags. Computer also said "no".
I do realise that I would need to collect my bag and clear customs in ORD in any event, but is this a new thing?
I have never had an issue doing this with separate bookings AA to BA, BA to AA, even AY to AA or QR to AA in the past.
Checkin agent told me they were "no longer allowed" to through check bags. Computer also said "no".
I do realise that I would need to collect my bag and clear customs in ORD in any event, but is this a new thing?
I have never had an issue doing this with separate bookings AA to BA, BA to AA, even AY to AA or QR to AA in the past.
Some OW airlines are implementing this policy and others are not. BA are implementing.
Feb 16, 2017, 12:26 pm
#424
Moderator: American AAdvantage
Original Poster
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
Long time BA flyer, limited AA experience.
I am flying LHR-ORD today in J then ORD-DFW-PHX in F.
All on AA metal.
Booked as two separate itineraries via aa.com.
Arrived at LHR today expecting to check bags through to final detination (and maybe have to get boarding cards in ORD if unlucky).
Checkin agent told me they were "no longer allowed" to through check bags. Computer also said "no".
I do realise that I would need to collect my bag and clear customs in ORD in any event, but is this a new thing?
I have never had an issue doing this with separate bookings AA to BA, BA to AA, even AY to AA or QR to AA in the past.
Is it a new thing?
I am flying LHR-ORD today in J then ORD-DFW-PHX in F.
All on AA metal.
Booked as two separate itineraries via aa.com.
Arrived at LHR today expecting to check bags through to final detination (and maybe have to get boarding cards in ORD if unlucky).
Checkin agent told me they were "no longer allowed" to through check bags. Computer also said "no".
I do realise that I would need to collect my bag and clear customs in ORD in any event, but is this a new thing?
I have never had an issue doing this with separate bookings AA to BA, BA to AA, even AY to AA or QR to AA in the past.
Is it a new thing?
In the future be sure to leave sufficient time for connections on separate PNRs, as you are likely to have to recover your bag landslide, recheck and process security back airside for your connection.
IMO, very unfriendly to customers, albeit revenue protecting. Miserly, in one word. Money grubbing. Parsimonious. Stingy. Customer-alienating.
Feb 16, 2017, 12:35 pm
#425
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,026
Post 284 http://www.flyertalk.com/forum/27638488-post284.html
Feb 16, 2017, 6:55 pm
#426
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
CX did implement the policy, but now have gone back to interlining baggage on separate PNR's. ^
Post 284 http://www.flyertalk.com/forum/27638488-post284.html
Post 284 http://www.flyertalk.com/forum/27638488-post284.html
Feb 17, 2017, 1:52 am
#427
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
CX did implement the policy, but now have gone back to interlining baggage on separate PNR's. ^
Post 284 http://www.flyertalk.com/forum/27638488-post284.html
Post 284 http://www.flyertalk.com/forum/27638488-post284.html
If so, a 50% improvement on the round trip!
Feb 17, 2017, 3:59 am
#428
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
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I did get AA agent to do it when I had an award on CX and revenue ticket on AA. They told me award/revenue tickets was an exception. If this is true or not I don't know.
Feb 21, 2017, 9:20 pm
#429
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
I have an unusual, but encouraging experience to share...
Last August, I booked DFW-MAD, AMS-LHR-DFW on AA. I did the same thing with miles for my wife. I got a great price on this, so I locked it in, even though we were going to go MAD-??? immediately after arriving on AA36.
Today we selected to go to PRG, then do land transportation until we end up at AMS.
AA36 lands 09:00, and two IB flights one-way to PRG were available: 10:35 and 15:55. I was concerned about making the 10:35 since we would have different PNRs and would have to reclaim and recheck, etc.
Called EXP desk, as I read in this thread you could add a rev ticket to an AAward ticket, then have them on the same PNR for my wife. I would check all our bags with her, and then just buy a oneway from IB for MAD-PRG for me.
First AAgent was totally clueless. HUCA! Next guy was a true EXP ninja. I wish I could direct call him for everything.
He rebooked my wife's ticket completely with the MAD-PRG with miles.
***BUT, then he added the MAD-PRG IB 10:35am flight to my PNR with a separate ticket so I could also check bags straight through. We didn't do a ticket change. I paid around $200 for the oneway and it was in my PNR for this trip 10 min later.
This could be an option for any of you in the future who want to book 2 separate rev tickets with AA/OW. This was considerably cheaper than what I would have paid to do DFW-MAD-PRG, AMS-LHR-DFW... because of a steal of a J fare DFW-MAD back in the fall.
Last August, I booked DFW-MAD, AMS-LHR-DFW on AA. I did the same thing with miles for my wife. I got a great price on this, so I locked it in, even though we were going to go MAD-??? immediately after arriving on AA36.
Today we selected to go to PRG, then do land transportation until we end up at AMS.
AA36 lands 09:00, and two IB flights one-way to PRG were available: 10:35 and 15:55. I was concerned about making the 10:35 since we would have different PNRs and would have to reclaim and recheck, etc.
Called EXP desk, as I read in this thread you could add a rev ticket to an AAward ticket, then have them on the same PNR for my wife. I would check all our bags with her, and then just buy a oneway from IB for MAD-PRG for me.
First AAgent was totally clueless. HUCA! Next guy was a true EXP ninja. I wish I could direct call him for everything.
He rebooked my wife's ticket completely with the MAD-PRG with miles.
***BUT, then he added the MAD-PRG IB 10:35am flight to my PNR with a separate ticket so I could also check bags straight through. We didn't do a ticket change. I paid around $200 for the oneway and it was in my PNR for this trip 10 min later.
This could be an option for any of you in the future who want to book 2 separate rev tickets with AA/OW. This was considerably cheaper than what I would have paid to do DFW-MAD-PRG, AMS-LHR-DFW... because of a steal of a J fare DFW-MAD back in the fall.
Feb 22, 2017, 9:40 pm
#430
Join Date: Feb 2003
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Posts: 1,454
Tried this myself with no luck, but I did not HUCA (still have time for this). To be clear, you added an award ticket (held or ticketed?) to a paid ticket (already ticketed?) and got them under the same PNR? I was told I'd have to pay change fees on paid ticket if I wanted to do this. Also, I am only GLD, so that may be factor.
Feb 22, 2017, 10:01 pm
#431
Join Date: May 2011
Location: DFW
Programs: AA EXP, LT Gold
Posts: 3,148
Tried this myself with no luck, but I did not HUCA (still have time for this). To be clear, you added an award ticket (held or ticketed?) to a paid ticket (already ticketed?) and got them under the same PNR? I was told I'd have to pay change fees on paid ticket if I wanted to do this. Also, I am only GLD, so that may be factor.
I added an award one way to my wife's award ticket. No fees for that at all, just another 12,500 miles. Originally I was going to just pay for this segment, but he said saver space was available, so we just did that.
For my ticket, he added the paid one way to my paid reservation with no change fees. I only paid the one way fare. ~$200.
Feb 24, 2017, 8:13 am
#432
Join Date: Nov 2015
Posts: 770
sorry if this has been addressed before but i have a few questions
i have a award ticket on hold (not yet ticketed) from PHL to DOH (in QR J) and then DOH to AMM (RJ J). however, i live in tampa and of course there are no saver tickets (economy or first) from TPA to PHL. so i want to buy a ticket from tampa to phl but i want them all under on PNR if possible, since i dont have a very long connection and dont want to have to collect my baggage in PHL and recheck them. so is that possible to combine a revenue and award ticket under one PNR? (again nothing has been booked yet)
on my return i am flying AMM to AUH (RJ J) then AUH to DFW (EY F) and then i have the same problem of getting from DFW to TPA. so will RJ be able to check my bags all the way to tampa if i purchase a revenue ticket from DFW to TPA? thanks again. this is such a headache..
i have a award ticket on hold (not yet ticketed) from PHL to DOH (in QR J) and then DOH to AMM (RJ J). however, i live in tampa and of course there are no saver tickets (economy or first) from TPA to PHL. so i want to buy a ticket from tampa to phl but i want them all under on PNR if possible, since i dont have a very long connection and dont want to have to collect my baggage in PHL and recheck them. so is that possible to combine a revenue and award ticket under one PNR? (again nothing has been booked yet)
on my return i am flying AMM to AUH (RJ J) then AUH to DFW (EY F) and then i have the same problem of getting from DFW to TPA. so will RJ be able to check my bags all the way to tampa if i purchase a revenue ticket from DFW to TPA? thanks again. this is such a headache..
Last edited by omaralt; Feb 24, 2017 at 8:34 am
Feb 24, 2017, 10:14 am
#433
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
sorry if this has been addressed before but i have a few questions
i have a award ticket on hold (not yet ticketed) from PHL to DOH (in QR J) and then DOH to AMM (RJ J). however, i live in tampa and of course there are no saver tickets (economy or first) from TPA to PHL. so i want to buy a ticket from tampa to phl but i want them all under on PNR if possible, since i dont have a very long connection and dont want to have to collect my baggage in PHL and recheck them. so is that possible to combine a revenue and award ticket under one PNR? (again nothing has been booked yet)
on my return i am flying AMM to AUH (RJ J) then AUH to DFW (EY F) and then i have the same problem of getting from DFW to TPA. so will RJ be able to check my bags all the way to tampa if i purchase a revenue ticket from DFW to TPA? thanks again. this is such a headache..
i have a award ticket on hold (not yet ticketed) from PHL to DOH (in QR J) and then DOH to AMM (RJ J). however, i live in tampa and of course there are no saver tickets (economy or first) from TPA to PHL. so i want to buy a ticket from tampa to phl but i want them all under on PNR if possible, since i dont have a very long connection and dont want to have to collect my baggage in PHL and recheck them. so is that possible to combine a revenue and award ticket under one PNR? (again nothing has been booked yet)
on my return i am flying AMM to AUH (RJ J) then AUH to DFW (EY F) and then i have the same problem of getting from DFW to TPA. so will RJ be able to check my bags all the way to tampa if i purchase a revenue ticket from DFW to TPA? thanks again. this is such a headache..
You can only do this with AA/oneworld though, so for your return, I don't believe AA will allow you to put a revenue ticket and EY award onto one PNR. Don't quote me on that though - I would be happy to be wrong. However its still airline dependent, so RJ may be more cooperative than AA/BA in this regard. For example I believe CX has said they will continue to check bags through on separate PNRs.
Feb 25, 2017, 12:14 am
#434
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Yes, you can combine a revenue and award ticket into one PNR. You have to call in to do this and hope you get a competent agent. Since you already have the award ticket on hold, I don't know if that will make it more complicated? I imagine it should be possible but this is AA we're talking about. If the agent says that you can't combine them or is uncooperative, HUCA. I've only done this once and it took 3 calls until I got an agent who actually knew how to do her job.
You can only do this with AA/oneworld though, so for your return, I don't believe AA will allow you to put a revenue ticket and EY award onto one PNR. Don't quote me on that though - I would be happy to be wrong. However its still airline dependent, so RJ may be more cooperative than AA/BA in this regard. For example I believe CX has said they will continue to check bags through on separate PNRs.
You can only do this with AA/oneworld though, so for your return, I don't believe AA will allow you to put a revenue ticket and EY award onto one PNR. Don't quote me on that though - I would be happy to be wrong. However its still airline dependent, so RJ may be more cooperative than AA/BA in this regard. For example I believe CX has said they will continue to check bags through on separate PNRs.
LAX-SFO (AA Rev)
SFO-DFW-HKG (AA Rev)
HKG-HND (BA Award)
Feb 25, 2017, 9:11 am
#435
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
Regardless, AFAIK you can't combine already-purchased tickets into one PNR after the fact, you have to do it at booking. So for your trip above seems as though you're SOL as far as checking your bag through from LAX to HND.