Jan 3, 2016, 11:18 pm
Last edit by: JDiver
Earning Elite Qualifying Miles / EQM (and AA status) earning in 2016
on American Airlines and its partner airlines
on American Airlines and its partner airlines
Note: Earning EQM / Elite Qualifying Miles and their purpose changed 1/1/2016
Please continue discussion in our 2017 version of the thread:
Earning AA Elite Qualifying Miles / EQM on AA, partner airlines 2017
Thanks!
/Moderator
New Elite Qualifying Miles earning
link to AAdvantage program changes for 2016 on aa.com
"You’ll continue to earn EQMs based on the airline and booking class purchased. Plus, Full-fare Economy, Business Class or First Class tickets on American-marketed flights will earn EQMs at a higher rate (up to 2.0 or 3.0 EQMs per flown mile) – getting you to elite status faster." - aa.com
Caveat: other than on American Airlines, discount or deep discount economy fares may be credited with fractional or even no EQM / Elite Qualifying Miles. Read carefully.
Please see this page (link) on aa.com for earning AAdvantage miles flying oneworld and additional airline partners, then read the chart for that airline partner. Be sure to note some fares operated by oneworld and additional partners may earn full, partial or no AA miles (E.g. Cathay Pacific only earns AA miles on H, B and full Y fares in coach; BA and IB fares may earn as few as 0.5 EQ Miles per mile flown as of 1 Feb 2016.)
Link to AAdvantage program update page on aa.com
link to AAdvantage program changes for 2016 on aa.com
"You’ll continue to earn EQMs based on the airline and booking class purchased. Plus, Full-fare Economy, Business Class or First Class tickets on American-marketed flights will earn EQMs at a higher rate (up to 2.0 or 3.0 EQMs per flown mile) – getting you to elite status faster." - aa.com
Caveat: other than on American Airlines, discount or deep discount economy fares may be credited with fractional or even no EQM / Elite Qualifying Miles. Read carefully.
Please see this page (link) on aa.com for earning AAdvantage miles flying oneworld and additional airline partners, then read the chart for that airline partner. Be sure to note some fares operated by oneworld and additional partners may earn full, partial or no AA miles (E.g. Cathay Pacific only earns AA miles on H, B and full Y fares in coach; BA and IB fares may earn as few as 0.5 EQ Miles per mile flown as of 1 Feb 2016.)
Link to AAdvantage program update page on aa.com
Read The AAdvantage Terms and Conditions here
Glossary:
- Award mile ("RDM" often "Redeemable Mile" on Flyertalk): a unit that can be spent on an award, such as a bonus, purchased, or other AAdvantage mile.
- Base mile: A unit based on a flown mile (can be a percentage of flown miles on AA partners) used to calculate redeemable (award usable) miles (changes late 2016 to revenue based system)
- Bonus Mile: Award Mile earned through various activities including flying, credit card use, hotel stays, auto rentals, shopping etc. with various American Airlines partners. See Earning AA Award / Redeemable Miles / RDM on AA, partners later 2016.
- Elite Qualifying Mile (EQM): A unit used to earn status, based on flown miles X purchased class of service for the marketing airline. On AA coded flights you earn from 0.5 EQM on Basic Economy to 3.0 full undiscounted J and F.
- Elite Qualifying Segment (EQS): A unit used to earn status equivalent to a sector flown by a qualifying flight (but note when the same flight number is flown over two or more sectors the entirety will generally count as one segment. "You’ll still earn 1 EQS (Elite Qualifying segment) for each eligible segment you fly." - aa.com (NOTE: New Basic Economy fares only earn 0.5 EQS.)
- Flown mile: actual miles flown (as published by AA - Great Circle Mapper, etc. are close
- Marketing airline is the airline "plating" or issuing the boarding pass, e.g. QF operated by FJ. The marketing airline's chart on aa.com (not the airline's) determines your miles earning on airline partners.
- Operating airline is the airline operating the flight. except for AA and QF (and a very few others) to earn miles on a oneworld marketed flight, the operating airline must generally be a oneworld airline.
- Qualifying flight: an AA or partner flight on which one can earn EQM, EQS in this instance
AAdvantage Status Four Annual American Airlines Segment Requirement
*Must fly at least four segments on American Airlines during the qualifying year to receive elite status. no longer a requirement as of 1/1/2027.
- AA marketed flights / AA codeshares operated by other carriers count. It has been reported codeshares operated by American Airlines also count.
On American Airlines marketed flights: (AA flights operated by AA and AA codeshares)
Exceptions: There are certain airline ticket types that are not eligible for mileage accrual regardless of the booking class. These include, without limitation, the following:
- 3 EQMs/mile – Full-fare First or Business
- 2 EQMs/mile - Discount First or Business
- 1.5 EQMs/mile – Full-fare Main Cabin, or W Premium Economy on AA codeshares
- 1 EQMs/mile - Discount Main Cabin
- 0.5 EQMs/mile - Basic Economy fares (new Feb 2017)
- All tickets issued as AAdvantage awards
- Other free ticket promotions including free or reduced rate tickets
- Companion tickets
- Charter flight tickets
- Travel agency/industry reduced rate tickets
- Infant tickets
- Items occupying a purchased seat (e.g. XTRASEAT)
- (Also Extra seats purchased by a passenger for him/herself)
- Unpublished fare tickets, including consolidator fares
- Tickets issued subject to special provisions
Earning EQM on AA partner airlines:
The amount of EQMs you earn on partner airlines has changed. Earning rates will vary depending on the marketing airline. On qualifying flights of airlines other than AA marketed flights, the maximum EQM that can be earned is 1.5 EQM per base mile flown.
EQMs may be earned at different rates and with differing fare classes, depending on airline, flown miles and fare class. Not all partner airlines' or their fares earn EQM. See here to partner airlines' miles earning charts link on aa.com.
Some non-oneworld partner airlines award only award / redeemable miles, not EQM (e.g. Etihad, Gulf, Fiji), unless flying them as an AA or QF marketed ("codeshare") flight.
Explore our partner airlines (link)
For example, using BA / British Airways marketed flights operated by oneworld partners including AA, as of 1 Feb 2016:
The amount of EQMs you earn on partner airlines has changed. Earning rates will vary depending on the marketing airline. On qualifying flights of airlines other than AA marketed flights, the maximum EQM that can be earned is 1.5 EQM per base mile flown.
EQMs may be earned at different rates and with differing fare classes, depending on airline, flown miles and fare class. Not all partner airlines' or their fares earn EQM. See here to partner airlines' miles earning charts link on aa.com.
Some non-oneworld partner airlines award only award / redeemable miles, not EQM (e.g. Etihad, Gulf, Fiji), unless flying them as an AA or QF marketed ("codeshare") flight.
Explore our partner airlines (link)
For example, using BA / British Airways marketed flights operated by oneworld partners including AA, as of 1 Feb 2016:
- 1.5 EQMs/mile - BA all published, purchased First Class fares
- 1.5 EQM / EQMs/mile - BA all published, purchased Business / Club fares
- 1.5 EQM / EQMs/mile - BA all published, purchased premium economy / Traveller Pus fares
- 1.0 EQM / EQMs/mile - BA all published, purchased full economy / Traveller Y and B fares
- 0.5 EQM / EQMs/mile - BA all other published, purchased economy / Traveller fares
AAdvantage Elite minimum mileage guarantee (applies to EQM and RDM)
How is the 500-mile EQM minimum benefit applied for elite members?
If your flight is less than 500 miles we’ll raise the base EQM amount to 500 prior to applying any multipliers, according to the booking code purchased. After applying the multiplier, the number of EQMs awarded could be less than 500. For example, if your flight is 300 miles in length, we will raise the base EQM amount to 500. If the multiplier to be applied is 0.50, you will earn 250 EQMs for the flight.
Elite members will earn at least 500 (250, in reality - see immediately above) miles for flights under 500 miles on American Airlines and American Eagle (including codeshare flights booked as an American Airlines flight number) and participating AAdvantage and oneworld airlines: *LAN includes LAN Airlines, LAN Argentina, LAN Ecuador and LAN Peru. Minima seem to not apply to new Basic Economy fares.
The 500 EQM minimum is what multipliers should be applied to, not actual miles when flown miles are under 500. See:
Earning AA Elite Qualifying Miles / EQM on AA, oneworld, partner airlines 2016.
aa.com: link
How is the 500-mile EQM minimum benefit applied for elite members?
If your flight is less than 500 miles we’ll raise the base EQM amount to 500 prior to applying any multipliers, according to the booking code purchased. After applying the multiplier, the number of EQMs awarded could be less than 500. For example, if your flight is 300 miles in length, we will raise the base EQM amount to 500. If the multiplier to be applied is 0.50, you will earn 250 EQMs for the flight.
Elite members will earn at least 500 (250, in reality - see immediately above) miles for flights under 500 miles on American Airlines and American Eagle (including codeshare flights booked as an American Airlines flight number) and participating AAdvantage and oneworld airlines:
- airberlin
- Alaska Airlines
- British Airways
- Fiji Airways (non-oneworld; RDM only)
- Finnair
- Gulf Air (non-oneworld; RDM only)
- Iberia
- LAN*
- Qantas
- Royal Jordanian
- SriLankan Airlines
- TAM Airlines
The 500 EQM minimum is what multipliers should be applied to, not actual miles when flown miles are under 500. See:
Further confirmation of above from inside AA. He (JonNYC) got a message from AAdvantage
Cheers.
So, they will do an adjustment for those that were shorted so far and the system will soon be fixed for real.
Cheers.
Originally Posted by JonNYC Vie
That's what I'm told as well-- fix on the way, system not operating as intended at present.
Further confirmation of above from inside AA. He got a message from AAdvantage
That's what I'm told as well-- fix on the way, system not operating as intended at present.
Further confirmation of above from inside AA. He got a message from AAdvantage
Originally Posted by AAdvantage
Thanks for your questions on EQM earning. There is a glitch in how the minimum mileage guarantee for EQMs is being calculated. The calculation should credit the 500 mile minimum before applying the EQM multiplier. Beginning in the next few weeks, we will be running a retroactive process to “true up” any accounts where the member did not earn the proper number of EQMs. This process will continue to run until the calculation can be reprogrammed in the AAdvantage system.
So, they will do an adjustment for those that were shorted so far and the system will soon be fixed for real.
Thanks for your questions on EQM earning. There is a glitch in how the minimum mileage guarantee for EQMs is being calculated. The calculation should credit the 500 mile minimum before applying the EQM multiplier. Beginning in the next few weeks, we will be running a retroactive process to “true up” any accounts where the member did not earn the proper number of EQMs. This process will continue to run until the calculation can be reprogrammed in the AAdvantage system.
So, they will do an adjustment for those that were shorted so far and the system will soon be fixed for real.
So, they will do an adjustment for those that were shorted so far and the system will soon be fixed for real.
Cheers.
aa.com: link
Elite Qualifying (EQM) or Redeemable (RDM)?
To determine if you earn EQM or RDM, read the "Earn miles" statement for each airline:
This will earn EQM:
This will not earn EQM, only RDM:
To determine if you earn EQM or RDM, read the "Earn miles" statement for each airline:
This will earn EQM:
Earn miles
Earn elite-qualifying AAdvantage miles when you fly on airberlin marketed and operated flights as well as airberlin codeshare flights operated by American Airlines. Simply:
Earn elite-qualifying AAdvantage miles when you fly on airberlin marketed and operated flights as well as airberlin codeshare flights operated by American Airlines. Simply:
- Buy an eligible published fare ticket booked in an eligible code
- Fly an eligible route
- Specific flights, routes or cities that are excluded from earning miles or award travel are listed as exceptions if applicable.
Earn miles
Earn AAdvantage miles when you fly on Fiji Airways marketed and operated flights as well as Fiji Airways codeshare flights operated by American Airlines. Simply:
Earn AAdvantage miles when you fly on Fiji Airways marketed and operated flights as well as Fiji Airways codeshare flights operated by American Airlines. Simply:
- Buy an eligible published fare ticket booked in an eligible code
- Fly an eligible route
- Specific flights, routes or cities that are excluded from earning miles or award travel are listed as exceptions if applicable.
oneworld Codeshares Operated by non-oneworld Airlines or Affiliates
Other than flying Qantas (and some Japan Airlines) codeshares / marketed flights, oneworld codeshare flights must be operated by oneworld airlines and their oneworld affiliates to earn miles.
E.g. AA codeshare operated by EY, earn as if flying AA.
E.g. Flying EY, earn Redeemable (not Elite Qualifying) miles.
E.g. BA operated by Bangkok Airways, no AA miles.
E.g. Iberia operated by SN yields no AA miles.
E.g. QF flown by FJ should to earn EQM.
Other than flying Qantas (and some Japan Airlines) codeshares / marketed flights, oneworld codeshare flights must be operated by oneworld airlines and their oneworld affiliates to earn miles.
E.g. AA codeshare operated by EY, earn as if flying AA.
E.g. Flying EY, earn Redeemable (not Elite Qualifying) miles.
E.g. BA operated by Bangkok Airways, no AA miles.
E.g. Iberia operated by SN yields no AA miles.
E.g. QF flown by FJ should to earn EQM.
Examples: (For a flight of 1,000 flown miles)
- AA marketed on full F fare class First: 3,000 EQM (regardless of status, regardless of operating airline)
- AA marketed on discounted First or Business (A, P, D, I, R): 2,000 EQM
- AA in deep discount economy: 1,000 EQM
- BA marketed qualifying flight in F First, Business (Club), Premium Economy (World Traveller Plus): 1,500 EQM (even if operated by AA)
- BA marketed qualifying flight in Economy (World Traveller) B, Y: 1,000 EQM
- BA marketed qualifying flight in Economy (World Traveller) H, K, L, M, N, S, V, G, O, Q: 500 EQM
NOTES:
- All AA marketed ("AA codeshares") flights in paid, qualifying fare classes earn 1.0 or more EQM (regardless of "metal" or operating airline
- oneworld marketed flights operated by oneworld airlines earn miles in accord with the marketing airline's miles earnings chart on aa.com (link)
- AAdvantage elites continue to be awarded 500 EQM minimum on qualifying flights - see above (non-elites also earn minimum 500 EQM on Shuttlesonly through the first half of 2016)
- oneworld marketed flights operated by NON-oneworld airlines do not earn EQ (or any) miles, with rare exceptions - QF, a few JL, marketed flights
- Exception: Qantas flights operated by other airlines earn AA EQ miles in qualifying fare classes, other than those QF codeshares operated by QF subsidiary Jetstar
- Some airline partners allow crediting base miles and earning redeemable miles (no EQM) flown "natively", such as Etihad or Fiji
Earn more EQMs via credit card earning
Also, as a Citi® / AAdvantage® Executive card or AAdvantage® Aviator™ Silver MasterCard® credit cardmember, you’ll still earn 10,000 EQMs after you reach your qualifying spend for the year when you use your eligible AAdvantage credit card.
Learn more about the Citi®/AAdvantage® Executive card
Learn more about the AAdvantage® Aviator™ Silver MasterCard®
Also, as a Citi® / AAdvantage® Executive card or AAdvantage® Aviator™ Silver MasterCard® credit cardmember, you’ll still earn 10,000 EQMs after you reach your qualifying spend for the year when you use your eligible AAdvantage credit card.
Learn more about the Citi®/AAdvantage® Executive card
Learn more about the AAdvantage® Aviator™ Silver MasterCard®
CAUTION: To earn status on AA you must fly a minimum of four qualifying segments on an AA marketed or operated flight within the qualifying year. (The exception has been for elite status challenges.)
The now obsolete thread: Earning AA miles / EQM on oneworld, partner & other airlines (OBSOLETE)
Signed in members with 90 days / 90 posts can edit this Wikipost; wiki contents may be printed by using the
(lower right wiki corner)UNDER CONSTRUCTION
Updated 23 Jan 2017 - JDiver
ARCHIVE: Earning AA Elite Qualifying Miles / EQM on AA, partner airlines 2016
Oct 28, 2016, 3:00 pm
#721
Join Date: Jan 2006
Programs: AA EXP, Hyatt Globalist
Posts: 313
Purchased the following ticket in economy via my corporate travel agency:
JFK-LAX
SEA-JFK
After purchase I called AA directly to pay the fare difference to upgrade to the next class of service on both flights. I paid the difference in fare plus a $50 "External Reservation Handling Charge". The new ticket showed I and A fare classes as expected.
When the flights posted, JFK-LAX was credited by the fare method with 2x EQMs but SEA-JFK was credited by the distance method on a Y basis with 1x EQM. Both display the same ticket number in the mileage summary.
Any idea what the issue is here? I'm likely going to need those additional EQMs to hit EXP so I hope I'm able to get this fixed.
JFK-LAX
SEA-JFK
After purchase I called AA directly to pay the fare difference to upgrade to the next class of service on both flights. I paid the difference in fare plus a $50 "External Reservation Handling Charge". The new ticket showed I and A fare classes as expected.
When the flights posted, JFK-LAX was credited by the fare method with 2x EQMs but SEA-JFK was credited by the distance method on a Y basis with 1x EQM. Both display the same ticket number in the mileage summary.
Any idea what the issue is here? I'm likely going to need those additional EQMs to hit EXP so I hope I'm able to get this fixed.
I had to speak to five different agents before one understood. Just hang up and call again.
Oct 29, 2016, 6:15 am
#722
Join Date: Mar 2011
Posts: 250
Mileage Earning confusion // Appreciate explanation of mileage calculation
Paid 530 US for a VIE-ZRH-JFK-MIA-JFK-LHR-TXL all on AA with first and last legs operated by AB and BA.
I though I'd get 200 USD (=amount without taxes) x 11 = 2200 miles as award miles for the entire trip.
Can someone explain me the logic of how AA calculates the below so I can understand the next time how to calculate it.
Checked the account and it posts as the following:
AMERICAN AIRLINES 0065 Y ZRH JFK
Method: Distance
Base Miles 2,949
Bonus Miles 3,539
Total Award Miles 6,488
AMERICAN AIRLINES 8099 Y VIE ZRH
Method: Fare
Base Miles 30
Bonus Miles 36
Total Award Miles 66
AMERICAN AIRLINES 0065 Y JFK MIA
Method: Distance
Base Miles 818
Bonus Miles 982
Total Award Miles 1,800
I though I'd get 200 USD (=amount without taxes) x 11 = 2200 miles as award miles for the entire trip.
Can someone explain me the logic of how AA calculates the below so I can understand the next time how to calculate it.
Checked the account and it posts as the following:
AMERICAN AIRLINES 0065 Y ZRH JFK
Method: Distance
Base Miles 2,949
Bonus Miles 3,539
Total Award Miles 6,488
AMERICAN AIRLINES 8099 Y VIE ZRH
Method: Fare
Base Miles 30
Bonus Miles 36
Total Award Miles 66
AMERICAN AIRLINES 0065 Y JFK MIA
Method: Distance
Base Miles 818
Bonus Miles 982
Total Award Miles 1,800
Oct 29, 2016, 6:40 am
#723
Join Date: Apr 2007
Location: DCA
Programs: AS MVP Gold 75K
Posts: 947
AA's computer systems are still struggling with the cutover to spend-based RDM. Sometimes, they successfully post that way, and other times they revert to the fallback distance-based chart because they can't calculate the fare breakdown per segment.
It's unpredictable incompetence.
It's unpredictable incompetence.
Oct 29, 2016, 9:06 am
#724
Join Date: Mar 2011
Posts: 250
I guess all good for me. Supposed to be for the entire trip 2200 but will gladly take the extra ones
Oct 29, 2016, 11:02 am
#725
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,814
Paid 530 US for a VIE-ZRH-JFK-MIA-JFK-LHR-TXL all on AA with first and last legs operated by AB and BA.
I though I'd get 200 USD (=amount without taxes) x 11 = 2200 miles as award miles for the entire trip.
Can someone explain me the logic of how AA calculates the below so I can understand the next time how to calculate it.
Checked the account and it posts as the following:
AMERICAN AIRLINES 0065 Y ZRH JFK
Method: Distance
Base Miles 2,949
Bonus Miles 3,539
Total Award Miles 6,488
AMERICAN AIRLINES 8099 Y VIE ZRH
Method: Fare
Base Miles 30
Bonus Miles 36
Total Award Miles 66
AMERICAN AIRLINES 0065 Y JFK MIA
Method: Distance
Base Miles 818
Bonus Miles 982
Total Award Miles 1,800
I though I'd get 200 USD (=amount without taxes) x 11 = 2200 miles as award miles for the entire trip.
Can someone explain me the logic of how AA calculates the below so I can understand the next time how to calculate it.
Checked the account and it posts as the following:
AMERICAN AIRLINES 0065 Y ZRH JFK
Method: Distance
Base Miles 2,949
Bonus Miles 3,539
Total Award Miles 6,488
AMERICAN AIRLINES 8099 Y VIE ZRH
Method: Fare
Base Miles 30
Bonus Miles 36
Total Award Miles 66
AMERICAN AIRLINES 0065 Y JFK MIA
Method: Distance
Base Miles 818
Bonus Miles 982
Total Award Miles 1,800
Oct 29, 2016, 6:01 pm
#726
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,329
I read it as it's written
"with first and last legs operated by AB and BA"
Neither are AA.
"with first and last legs operated by AB and BA"
Neither are AA.
Oct 30, 2016, 6:01 pm
#727
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,814
Nov 5, 2016, 10:08 am
#728
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,329
Hi all;
If I am booking an AS flight using a companion certificate;
Can the companion earn miles credited to AA?
Is the EQM and EQD earning better for the companion or the primary (assuming Exp status, K and L fares on AS, LAX-PDX-RDM RT)?
Thanks in advance!
If I am booking an AS flight using a companion certificate;
Can the companion earn miles credited to AA?
Is the EQM and EQD earning better for the companion or the primary (assuming Exp status, K and L fares on AS, LAX-PDX-RDM RT)?
Thanks in advance!
Nov 6, 2016, 5:49 pm
#729
Join Date: Oct 2013
Location: SFO
Programs: UAL, AA, Delta, SPG, HH
Posts: 1
Hoping this is not a rookie question but I couldn't find confirmation in this thread.
How long does it take Alaska marketed and operated international flights to be credited to my AAdvantage EQM? I understand I will earn 0.5 EQM per mile flown for the flight, even though I purchased directly via alaskaair.com, but I am waiting for the miles to post to ensure my correct year-end count to retain elite status.
Thank you.
How long does it take Alaska marketed and operated international flights to be credited to my AAdvantage EQM? I understand I will earn 0.5 EQM per mile flown for the flight, even though I purchased directly via alaskaair.com, but I am waiting for the miles to post to ensure my correct year-end count to retain elite status.
Thank you.
Nov 7, 2016, 4:41 am
#730
Join Date: Nov 2016
Location: HND
Programs: AA GLD
Posts: 4
Trying to understand earned base miles from a JTA (JAL) flight.
Hi there,
I just did a OKA-ISG roundtrip on JTA this past week. The miles from the first leg just posted and aren't making much sense to me. According to JTA's inflight catalog, that's 247 miles one way.
My wife (earning JAL miles) got 210 miles - 85% (75% from it being a "Super Sakitoku" fare, and an extra 10% for it being J class) - so her miles make sense.
On my end, I got 215 miles. According to the mileage earning chart, I should be getting 100% of "base miles" and a 10% bonus for a domestic JAL flight in J class. But 215 is not 210x1.1, nor is it 247x1.1, it's 195x1.1.
Am I right in assuming that JAL/JTA told AA that flight was 195 miles? Or is there something else I'm missing? Has anyone else missed miles from a JAL or JTA flight? I'm don't really care since it's barely 100 miles round trip, but I'm just curious as to where the discrepancy comes from.
I just did a OKA-ISG roundtrip on JTA this past week. The miles from the first leg just posted and aren't making much sense to me. According to JTA's inflight catalog, that's 247 miles one way.
My wife (earning JAL miles) got 210 miles - 85% (75% from it being a "Super Sakitoku" fare, and an extra 10% for it being J class) - so her miles make sense.
On my end, I got 215 miles. According to the mileage earning chart, I should be getting 100% of "base miles" and a 10% bonus for a domestic JAL flight in J class. But 215 is not 210x1.1, nor is it 247x1.1, it's 195x1.1.
Am I right in assuming that JAL/JTA told AA that flight was 195 miles? Or is there something else I'm missing? Has anyone else missed miles from a JAL or JTA flight? I'm don't really care since it's barely 100 miles round trip, but I'm just curious as to where the discrepancy comes from.
Nov 7, 2016, 6:46 am
#731
Join Date: Dec 2000
Location: Nr. Zurich
Programs: LH SEN, IHG Platinum, Marriott Lifetime Gold
Posts: 1,610
Really, really confused....about EQMs
My favourite character as a kid was Winne-the-Pooh and I seem to be taking after him as a "Bear of little brain".....
I know that the new method of calculating EQMs is "special" and I have searched for enlightenment in other threads but am still confused.
Maybe someone can help out (I can hear the groans from here as you think of some clueless newbie...)
I recently flew LHR-ORD-RDU in Business and then First.
LHR-ORD was booked in I
ORD-RDU was booked in A
When the miles showed up:
LHR-ORD was 2x EQM's (7906) and it showed as C on the statement
ORD-RDU was 1.5x EQMs (971) but showed up on the statement as Y?
I then flew, on a different ticket RDU-MIA-PTY.
RDU-MIA in A
MIA-PTY in D
RDU-MIA showed up in the statement as Y with 1.5 EQMs
MIA-PTY showed up in the statement as C with 2x EQMs
On the table for travel between Aug 1 and Dec 31 it shows D as getting 2x EQMs...so why am I only getting 1.5x?????
I have no status yet (doing the Plat challenge - which I should complete on my way back to MIA).
I am sure there is a rational explanation, but I am not seeing it....
Thanks for your help.
I know that the new method of calculating EQMs is "special" and I have searched for enlightenment in other threads but am still confused.
Maybe someone can help out (I can hear the groans from here as you think of some clueless newbie...)
I recently flew LHR-ORD-RDU in Business and then First.
LHR-ORD was booked in I
ORD-RDU was booked in A
When the miles showed up:
LHR-ORD was 2x EQM's (7906) and it showed as C on the statement
ORD-RDU was 1.5x EQMs (971) but showed up on the statement as Y?
I then flew, on a different ticket RDU-MIA-PTY.
RDU-MIA in A
MIA-PTY in D
RDU-MIA showed up in the statement as Y with 1.5 EQMs
MIA-PTY showed up in the statement as C with 2x EQMs
On the table for travel between Aug 1 and Dec 31 it shows D as getting 2x EQMs...so why am I only getting 1.5x?????
I have no status yet (doing the Plat challenge - which I should complete on my way back to MIA).
I am sure there is a rational explanation, but I am not seeing it....
Thanks for your help.
Nov 7, 2016, 6:55 am
#732
Join Date: Jul 2010
Location: SFO
Programs: AA EXP
Posts: 5,270
I'd suggest emailing them through the web form, or contacting the Twitter team, with a request to provide proper credit.
Nov 7, 2016, 7:01 am
#733
Join Date: Dec 2000
Location: Nr. Zurich
Programs: LH SEN, IHG Platinum, Marriott Lifetime Gold
Posts: 1,610
And actually I have found the Twitter team to be really responsive (recently during an irrop and missed connection).
Nov 7, 2016, 7:01 am
#734
Join Date: Nov 2010
Location: MDE
Programs: AA-PLT, HH-GLD, PP
Posts: 1,511
This has happened to me with flights booked into A as well. It was fixed after I sent a concise explanation in on the web form. It took about week for them to fix it. Other than the automatic response when the form was submitted, they never contacted me - the corrections just showed up.
Nov 8, 2016, 10:04 am
#735
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,814
Hi there,
I just did a OKA-ISG roundtrip on JTA this past week. The miles from the first leg just posted and aren't making much sense to me. According to JTA's inflight catalog, that's 247 miles one way.
My wife (earning JAL miles) got 210 miles - 85% (75% from it being a "Super Sakitoku" fare, and an extra 10% for it being J class) - so her miles make sense.
On my end, I got 215 miles. According to the mileage earning chart, I should be getting 100% of "base miles" and a 10% bonus for a domestic JAL flight in J class. But 215 is not 210x1.1, nor is it 247x1.1, it's 195x1.1.
Am I right in assuming that JAL/JTA told AA that flight was 195 miles? Or is there something else I'm missing? Has anyone else missed miles from a JAL or JTA flight? I'm don't really care since it's barely 100 miles round trip, but I'm just curious as to where the discrepancy comes from.
I just did a OKA-ISG roundtrip on JTA this past week. The miles from the first leg just posted and aren't making much sense to me. According to JTA's inflight catalog, that's 247 miles one way.
My wife (earning JAL miles) got 210 miles - 85% (75% from it being a "Super Sakitoku" fare, and an extra 10% for it being J class) - so her miles make sense.
On my end, I got 215 miles. According to the mileage earning chart, I should be getting 100% of "base miles" and a 10% bonus for a domestic JAL flight in J class. But 215 is not 210x1.1, nor is it 247x1.1, it's 195x1.1.
Am I right in assuming that JAL/JTA told AA that flight was 195 miles? Or is there something else I'm missing? Has anyone else missed miles from a JAL or JTA flight? I'm don't really care since it's barely 100 miles round trip, but I'm just curious as to where the discrepancy comes from.
Actually, as a Gold you should've also gotten a status bonus. Did AA say the award miles were distance-based? What did they list for base vs bonus?
This was a JL-marketed flight, right? What did you earn in EQM?