What's the deal with AA.com [merger-related web site issues]
Mar 30, 2015, 6:53 pm
#31
Join Date: Apr 2005
Location: ORD | Chicago O'Hare
Programs: UA-LifetimePremierGold, PLT: Bonvoy, IHG, GLD: Enterprise, Budget
Posts: 247
Am getting this same message (website validate-sc.www.aa.com cannot be resolved). Firefox on Windows 7.
Maybe someone can help me figure out how to get past this. This started today.
On my Windows desktop machine using Firefox, I go to my bookmark for aa.com, or I manually type aa.com and I get this message:
It resolves to this URL:
I know aa.com is up, as I can access it via my MacBook on the same wireless network.
Any ideas how I can get past this and connected to the AA website on my primary computer?
Thank you!
On my Windows desktop machine using Firefox, I go to my bookmark for aa.com, or I manually type aa.com and I get this message:
Sorry, the website validate-sjc.www.aa.com cannot be found
It resolves to this URL:
http ://finder.cox.net/main?InterceptSource=0&ClientLocation=us&Participa ntID=96e687opkbv4scrood8k84drs6gw5duf&FailureMode= 1&SearchQuery=&FailedURI=http%3A%2F%2Fvalidate-sjc. http://www.aa.com%2F%3Fv_locale%3Den...n=0&method=GET
I can't seem to do anything. Manually deleting cookies and history has had no impact.I know aa.com is up, as I can access it via my MacBook on the same wireless network.
Any ideas how I can get past this and connected to the AA website on my primary computer?
Thank you!
Mar 30, 2015, 8:40 pm
#32
Join Date: Feb 2005
Posts: 1,318
For the time being, you can try to access your bookings, AAdvantage accounts, etc by going to www.aa.co.uk. That seems to work.
Mar 30, 2015, 9:24 pm
#33
Join Date: Mar 2015
Location: Chicago
Posts: 73
Looks like a redirect. I don't claim to be an expert, but if your ISP is redirecting you can specify DNS servers to bypass your ISP's. Some info here: http://www.wikihow.com/Opt-out-of-DNS-Redirection I haven't done this myself but should, one day Comcast DNS was non-functional and I wish I had configured alternate DNS entries.
Mar 31, 2015, 1:09 am
#34
Join Date: Oct 2006
Location: SAN, IND or SIB
Programs: double EX-PLT
Posts: 74
My win 8 PC gives me
Pale Moon can't find the server at validate-sjc.www.aa.com
but a Virtualbox VM running XP works if I enable RC4-SHA
Pale Moon can't find the server at validate-sjc.www.aa.com
but a Virtualbox VM running XP works if I enable RC4-SHA
Mar 31, 2015, 8:01 am
#35
Join Date: Apr 2005
Location: ORD | Chicago O'Hare
Programs: UA-LifetimePremierGold, PLT: Bonvoy, IHG, GLD: Enterprise, Budget
Posts: 247
access to aa.com seems fine on Chrome browser
Was able to access aa.com using Chrome on Windows 7. Seems the problems, at least for me, seem to be Firefox specific.
Am getting this same message (website validate-sc.www.aa.com cannot be resolved). Firefox on Windows 7.
Mar 31, 2015, 1:20 pm
#36
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
Edited to add: That's what it was. I deleted cookies and saved passwords for AA.com, and it works now.
Last edited by aamilesslave; Mar 31, 2015 at 1:27 pm
Apr 1, 2015, 12:10 pm
#37
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
I couldn't log on to the AA website for a few days. I finally went through the motions to reset my password. It turns out, that the old AA login would allow a password with 20 characters, but the new one is limited to 16. So my old password was no longer valid.
I remember this issue with the old US Airways site as well. I didn't read every post in this thread, but this issue probably didn't affect very many people.
I remember this issue with the old US Airways site as well. I didn't read every post in this thread, but this issue probably didn't affect very many people.