Skipped Over for / Lost Upgrade: "Late to Gate", Upgrades Already Processed
Mar 2, 2015, 12:49 am
#16
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DFW Skylink delay
Several years ago I was connecting in DFW; for most connections (due to the size of DFW) one uses the Skylink. At one stop the doors wouldn't close--it took nearly 10 minutes for a SL agent to come and get the door closed. [Since the train couldn't move other trains behind it were unable to move]
When i got to the gate the agent said "I called your name several time for your upgrade seat assignmnent".
Since DFW is dependent on SL, are GAs kept abreast of delays? The GA could have given away my UPG.
When i got to the gate the agent said "I called your name several time for your upgrade seat assignmnent".
Since DFW is dependent on SL, are GAs kept abreast of delays? The GA could have given away my UPG.
Mar 2, 2015, 8:51 am
#18
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In reality this has nothing to do with OP's injury, but rather his failure to allow for the time it would take to make it to the gate. That's all that matters. Whether you are slow because of an injury, a permanent disability or you choose to window shop, is irrelevant.
Mar 2, 2015, 9:14 am
#19
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I believe it is T-15 for being on board, and T-10 the doors close.
I was T-12 and lost my J seat MIA-LAX last year, but got it back right away as I was just around the corner from the gate.
Whoops, I see it's being asserted above that it's T-20 and I'm not going to contradict that.
I was T-12 and lost my J seat MIA-LAX last year, but got it back right away as I was just around the corner from the gate.
Whoops, I see it's being asserted above that it's T-20 and I'm not going to contradict that.
Last edited by beachfan; Mar 2, 2015 at 9:34 am
Mar 2, 2015, 10:28 am
#21
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OP doesn't make it clear what they were doing over at gate 41 if the flight was going out of 48. If they were hoofing it due to a late connection, then I'd just be glad I made my flight at all. And, as others have suggested, if that was the case, then why not request a cart upon inbound arrival? If they were just down there killing time, then no sympathy here. If I have even a chance of an airport upgrade, you can bet I'm going to be glued to that gate!
Mar 2, 2015, 11:18 am
#22
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If AA knows that you are the decision maker, I would think you would be CK. Are you? If you are CK and this happened to you, I would address your comments/complaints to the CK folks, as your CK status should be visible to the gate agent. If you are not CK, then it might be possible to address that lack, possibly by going through the contact for your corporate discount at AA.
Mar 2, 2015, 11:25 am
#23
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If AA knows that you are the decision maker, I would think you would be CK. Are you? If you are CK and this happened to you, I would address your comments/complaints to the CK folks, as your CK status should be visible to the gate agent. If you are not CK, then it might be possible to address that lack, possibly by going through the contact for your corporate discount at AA.
Mar 2, 2015, 5:39 pm
#24
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I am certain that AA collectively knew of both OP's bum ankle and the fact that he controls millions in travel funds (although he himself flies steerage). But, this isn't what GA's research, should research or are in a position to do something about.
Mar 2, 2015, 7:09 pm
#26
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<redacted> You state you were denied an upgrade for a "disability" This suggests that AA knowingly broke the ADA. If this is the case, then by all means you should pursue it.
However, the facts as you state them sound as if you were late to the gate b/c of an ankle injury. Why not ask for assistance to the gate when you checked in?
As for the injury being easier to deal w/if you had been seated in F. In 2014 I broke my foot and indeed sitting in F made travel easier so I paid to sit in F rather than risking my health/suffering discomfort.
Last edited by Microwave; Mar 3, 2015 at 2:39 am Reason: Removed quote of redacted post
Mar 2, 2015, 8:22 pm
#27
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<redacted>
Totally misleading, you were skipped over becasue you did not respond to The GA's page, that and only that. Should they hold UG's for elites longer ? I assume thats how you got the UG anyway . Should they have a priority systems for decison makers ? Maybe add DM to a FF number.
Totally misleading, you were skipped over becasue you did not respond to The GA's page, that and only that. Should they hold UG's for elites longer ? I assume thats how you got the UG anyway . Should they have a priority systems for decison makers ? Maybe add DM to a FF number.
Last edited by Microwave; Mar 3, 2015 at 2:40 am Reason: Threads should not be nominated for the smallest complaints thread
Mar 2, 2015, 8:36 pm
#28
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Would I go the extra mile for such a boss? Would I work late to get the report out on time? Would I be loyal to this boss? Would I watch his back?
Or would I take the first offer that matches my salary and work for a competitor?
Mar 2, 2015, 9:10 pm
#29
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<redacted>
As to the OP's situation, s/he has my sympathy for the injury (or was that self-inflicted too?). But not for anything else. I have on several occasions had injuries, or post-surgery issues, which have significantly restricted my mobility. Each time I have requested wheelchair assistance (in the more serious instances) or made additional allowance for time. OP is clearly an experienced traveller and aware of the need to be at the gate to get upgrades. S/he clearly failed to do what was obviously necessary to get a FREE (note, not paid-for, FREE) upgrade, which s/he was clearly prepared to abandon his/her traveling companions to enjoy (classy!), and so ended up (poor lamb) getting exactly what was paid for. As I said before, absolutely no sympathy at all for that.
As to the OP's situation, s/he has my sympathy for the injury (or was that self-inflicted too?). But not for anything else. I have on several occasions had injuries, or post-surgery issues, which have significantly restricted my mobility. Each time I have requested wheelchair assistance (in the more serious instances) or made additional allowance for time. OP is clearly an experienced traveller and aware of the need to be at the gate to get upgrades. S/he clearly failed to do what was obviously necessary to get a FREE (note, not paid-for, FREE) upgrade, which s/he was clearly prepared to abandon his/her traveling companions to enjoy (classy!), and so ended up (poor lamb) getting exactly what was paid for. As I said before, absolutely no sympathy at all for that.
Last edited by Microwave; Mar 3, 2015 at 2:41 am Reason: Removed quote of and reply to moderator post
Mar 2, 2015, 9:20 pm
#30
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As to the OP's situation, s/he has my sympathy for the injury (or was that self-inflicted too?). But not for anything else. I have on several occasions had injuries, or post-surgery issues, which have significantly restricted my mobility. Each time I have requested wheelchair assistance (in the more serious instances) or made additional allowance for time. OP is clearly an experienced traveller and aware of the need to be at the gate to get upgrades. S/he clearly failed to do what was obviously necessary to get a FREE (note, not paid-for, FREE) upgrade, which s/he was clearly prepared to abandon his/her traveling companions to enjoy (classy!), and so ended up (poor lamb) getting exactly what was paid for. As I said before, absolutely no sympathy at all for that.
Last edited by Microwave; Mar 3, 2015 at 2:42 am Reason: Removed quote of redacted post